Category : Food & Drink
OK, so for the new Clunker Menu I was unfortunately forced to download the app while standing in the store and wow, this app is terrible. The location services are buggy the scrolling isn't good for me the enter your card information was super slow. Some of the menu options were not in the app that is available at the store. I wish the app was better because I love Next Level Burger. I have a S21 Ultra running 5G and still a slow app.
Blurry QR codes make checkout clumsy I was told by a restaurant manager that it's a known bug and reinstalling clears it up. I've reinstalled 3 or 4 times, with reboots after uninstall, to no effect. The QR codes always display blurry.
The food is incredible! Always fresh and the fries are perfect. The staff is always friendly and helpful. Wish they had one in my area. Everytime I visit Brooklyn, I make sure to eat there at least twice.
Hasnt even worked half the times I've tried. You feel lucky when it does. It's a nice app when it does work.
Terrible app. Doesn't stay logged in, can't access menu or nutrition information.
Their rewards system is not very transparent. You must enter your birthday over a week before you can redeem a birthday shake once you've unlocked that level.
App doesn't work for redeeming offers honestly a waste of time and space on your phone
there is no way to cancel an order app automatically just charges you. really bad app
really easy to order in the wrong restaurant and rewards programs are terrible
Fantastic! Love the food! Love the app!
Works great! The food is so delicious and all the workers are so nice ♥️
cant sign in with fb
Customer service apparently isn't directly related to Next Level Burger. They are pretty rude and very rarely offer solutions. I got a $5 coupon to redeem through the app all of the sudden I can't use the app to order. Customer service said "it looks like your device is having difficulties reaching that location" then closed the ticket. Overall design is pretty rudimentary and childish, sad to see a good company use such a poor service. Should definitely drop LevelUp Consulting as the host