Nimble Pet

Overall works ok. One complaint is that the battery life isn't long. If dry camping, without shore power, this can become a problem. Another issue is the GPS function sometimes doesn’t update location and geo-fencing doesn’t alert. GPS is a new feature so hopefully will improve.

I was recently upgraded to a NEW device as the original device I had ordered (less than a year ago) was not producing accurate readings. I'm a full-time traveler and asked for the NEW device to be shipped prior to me sending back the OLD device. Waggle's customer service (specifically Jason Frances) was a pleasure to work with. Jason was accommodating, efficient, and professional. I'm very pleased with my new device. Thank you!

Can't get consistent updates. Bought an updated unit with subscription and still the same. Messaged customer service and the reply was "we are sorry for the inconvenience ". So, once again, paying for something that does not work.

Difficult to manage. I leave my truck outside a lot and constantly get alerts when my dog is not in there. Needs to be an easy way to use geolocation or dog RFID to enable/disable notifications when I'm at home or dog is not in truck.

The Waggle has made our 6 month road trip with our dogs a pleasure. I wouldn't feel comfortable leaving them with the chance of losing power, heat or A/C without this safety feature. We don't travel far from our trailer without our pups but when we leave them alone we know we will be alerted if anything changes. I highly recommend this device if you leave your pets in your camper or RV.

The application itself is fine. I love the temperature monitor. what I don't like is receiving spam emails and notifications from this app. I unsubscribed from their emails two times. No, I don't want your 40$ gift card. Not even 24 hours later I get a notification from the app telling me to buy Valentine's gifts for my pets. No. Just stop. From what I can see, there's no way to disable marketing bs on their app. Their app doesn't even support push notifications for alerts. Only spam!

Peace of mind is what Waggle gives pet owners. I live full time in an RV, and Waggle alerts let me know the current temperature and humidity while I'm not home. The app and device are both very user friendly, plus this company has THE best customer service I've ever seen anywhere. This is a quality company all the way around.

Edit: Got my new device. Old one was replaced by waggle. New device gives updates every 15 minutes now instead the before 10 minutes .. - Updates every 10 minutes is not sufficient. I rather have five or three minutes. When you're in the desert every minute counts.

When I'm not RVing I use it the keep track of the temperature in my chicken coup in the winter. I use smart plugs to turn the heat lamp on and off to keep them warm and their water from freezing.

Important app and device if you travel with your pets. The device is well designed, simple with easy mounting and installation. I have the GPS feature, so this also serves as vehicle tracker. Temp monitor is excellent and app allows for full alarm customization. Perfect for our use, van travel in summer and winter with 4 dogs. Customer service is outstanding. They called me to make sure the device was set up once it arrive. I ordered it from their website and it arrived very quickly.

I have the non GPS unit and use it in the back of my SUV for the dog. I've found it is pretty accurate, and the temperature text messages appear to be pretty much instant and can also be easily disabled when not in use. I love that the alert temperatures have an adjustable range. The RV part of the app doesn't really apply to me, so I wish that could be removed on the home screen. Personally I'm very happy with it and it provides peace of mind. Should have gotten this sooner!

There's no notifications for GPS location! What's the point of GPS tracking without notifications? I feel ripped off over the GPS feature that I paid an extra $100 for. The marketing push notifications are completely unacceptable and can't be turned off without losing the important notifications. In the app, they're constantly trying to get you to pay for something else. I probably won't renew, or at least uninstall the app. There are less expensive options out there that work just as well.

So far it's working well. App has been opening fine (I have Verizon for my phone) and keeps me up to date on the temperature. I even compared it with a couple other Bluetooth ran monitors I have and they all match up perfectly. The only feature I wish we could have (not a deal breaker) is that the monitor would update the temperature reading in real time when you click refresh. Currently the monitor only updates the temperature every 10 minutes at the quickest setting.

Updated: I have updated to 4 stars. I was able to get it to work but the Google login doesn't function. This seemed to cause all of the issues. We will see how it works on this trip and update accordingly. Original: It doesn't work. Just purchased, downloaded, and got "unexpected error" when signing up. Uninstalled, reinstalled, and got the same error. Can't trust my dogs safety if the app doesn't even let me set up the account.

Customer service has been outstanding - 5 stars. I hope to see improvements made to the app and will edit review as it evolves. App did not always save data entered on pet profiles. Has lost photo of one pet twice after initial save. When adding additional pets, the prompt skips over species selection so I had to select a dog breed for my cat. Once saved, I was then able to edit the pet to switch it to a cat and cat breed. App needs work but Support is very responsive.

Works well if in the Verizon network. At this time device will not work when roaming even with lots of bars. Really not useful for those of us traveling in RV's. According to technical department device will have roaming capability in 30 to 60 days. Hopefully. As far as customer support, I don't think you will find better. Hopefully I will be able to change my post when they get it working while roaming.

This is our first trip with Waggle and we love it! Prior to buying the Waggle monitor and downloading the app we just set a camera on the thermostat in the RV but that made us dependant on campground WIFI. Having the app on my phone ensures that I get alert notifications quickly so we can return if needed. The app is easy to use and I was able to easily set up alerts to be sent to both of our phones. I am able to check the temp through the app anytime without paying extra. We are very happy!

This is a great little device for keeping my fur baby safe. An added bonus for me is the included humidity monitoring. Helpful even when I am in the RV. The only thing I would like to make sure other RVing pet owners are aware of, and this is in no way Waggle's fault, is that in much of the Western US, cell coverage is unreliable. In these areas, the device won't connect and won't be able to send alerts. Like I said, in no way is this a Waggle defect-they can't control cell coverage. Overall A+

Works great! My only recommendation would be to add history information in the app so you can see in the temperatures are trending up or down.

My device took a while to get to me but I ordered during a big sale. Customer support was VERY helpful and fast! I love the features and feel much better about being at work while my dogs are at my camper.

I had a difficult time actually getting a device as the first one they suspected was damaged. Took three tries to get a unit. I've had intermittent issues with it reporting to the app. Also it takes a long time to charge. You need to plan ahead. Currently I'm traveling and can't get it to work. Time to find a backup system

I just want to monitor the temperature for my pet. Why do you need my animal's namea and are you kidding that its required to register the product. Also it wants access to my location, pics, storage, camera, etc. I go to setting and it wants more information on my pet and won't move forward or let me back out without it. Great idea if you want a social media app for your animal. Also $20/month...I can add a line to my cell plan for $10 a month. Overpriced, too intrusive, very frustrating.

Had some problems at first, but customer service got them worked out. Four stars for now we'll see how things go

While I plan to go RVing and looking forward to that I also recently used it to monitor power and temperature in a vacant property I had up for sale which had no WiFi.. It worked great... My only suggestion would be to also have a automated phone call option for some alerts to augment the text and email options.

Initially worked poorly, but after numerous communications with the tech dept, it works great now. (edit a year later: works great when it works, but still "glitchy." I often get the following message even when it is plugged in to a wall outlet and it was reporting just an hour before. 《"Gateway is not reporting either because of network issue or battery might have drained."》 I travel with 3 dogs so this product leaves me anxious when I want to leave them in the motorhome while we explore .

I use this app and device every single day. It keeps my house and my animals safe while I am running errands or working. I rely on this device and it works very well.

Very poor customer service. I had been automatically paying monthly, then when a deal came up several months later I signed up for a year subscription for the better cost. They continued to charge me monthly in addition to the yearly charge I had already paid, and was told they could not refund the months I was double charged, they could only tack on the few extra days I had left on the current month to the end. In what customer service world can a customer NOT BE REFUNDED FOR A WRONGFUL CHARGE.

Works as advertised. Monitor the temperature when traveling from any smart phone. Alerts can be customized for maximum and minimum temperatures. Easy to set up, automatically starts sending once unit is charged. Support and Customer service is fantastic. They go out of their way to make sure you're satisfied with the service. Thank you!

If yours freezes up reset pushing paperclip t3 weeks later froze up on Jan 1 when works great but not reliable!!!¡I used messaging on FB and on the app for help mainly when I had issue .upgraded to the 4G model much I nicer unit. App they improved it lot over the years. Last issue was with verizon not the unit or the app which after changing the rating got the issue fix fast. Usually if unit freezes pushing reset button fixes the problem , if not contact tech support to reset check on their end.

Device is nice, tech support lacking. Wish I could refresh the data as needed vs waiting for the temperature to be outside the parameters to alert me. I've tried twice now to halt my subscription (don't need it in winter) and have yet to see a change in the subscription status.