Category : Maps & Navigation
The concept of the service is great, but the algorithm that assigns rides is absolutely trash. Many a ride is going with half the seats empty and yet people who really need it cannot get a ride for the sole reason that there isn't another person looking for a ride in the same direction as you. Not a service I can rely on.
This app is totally useless. It always shows high demand. We cant book the red eye even after trying for 2 hours. Please fix this problem by increasing the frequency of vehicles orelse we are bound to complain to the NUPD.
Terribly implemented idea. I have never received a ride despite many requests. Rides go to people who just happen to click the button at the right time.
Having a good UI doesn't mean you provide a good service. Terrible, would walk 30 minutes rather than booking through this app.
It gets bad every single time you ride. Forget about it if you looking for a ride between 2am - 5am. Driver accepts, but never arrives at pick-up location. I hate it.
I can not use this app because it's stuck. I have called everyone possible and no one can do anything about it. What am I supposed to do? The app just won't work. Horrible experience.
I am never able to book this... Always see error 'high demand please try again after sometime'.
Very very bad service ever. Should improve service atleast at basic level.
A very helpful service by northeastern for students who have to study late.
Worst app ever made. The rides are always in high demand.
Great service for Students living off campus.
Why isn't this given to students to make this a better app? This literally sucks.
Seat booking is difficult than IRCTC Tatkal booking.
Vehicle is never available
Tales min 45 mins to book cab everyday.
Horrible experience with the new app and the red-eye service in total. It's nearly impossible to get a seat, as everything is booked out (even if vans are half empty). For the couple of times where I was lucky to get a seat, the van was delayed by more than 20 minutes. Therefore the pickup time is useless. In some cases my reservation completely disappeared without notice...after I waited for over 40 minutes. I would have walked faster but I prefer not to walk thru sketchy areas in the night.