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NOVEC

NOVEC's app allows customers to:
• Log in and view their account information*
• Report an outage
• Read emergency alerts
• Read news releases
• Photograph damage or graffiti
• Make payments with EZ-Pay
• Call or Email NOVEC
Help NOVEC Operations by taking and sending photos of damage you see on the system such as downed lines (ALWAYS from a safe distance!), graffiti on transformers, or broken streetlights right from your phone.

This free app is intended to provide extra convenience and information to our customers. During extreme weather or emergency situations we encourage customers to utilize all available communication methods to report outages and receive up-to-date restoration information. We also provide local news media with information as well.


* NOTE: To view account information in the mobile app, customers must first register their account at NOVEC.com.

Category : Tools

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Reviews (19)

Sha. J. Dec 9, 2019     

Apparently the app no longer works

Lee. S. Feb 21, 2018     

Worthless app. It only lets you pay your Bill, doesn't tell you how much is due. If I log into my account I should immediately see a dollar amount due. This app does not have that.

Ric. S. Jan 7, 2017     

The app is better than it used to be, but it still needs lots of work. It's taken far too long to get to this point. Novec is usually much better than this.

Chr. C. Oct 5, 2016     

All the pages are blank screens. No login screen. Total garbage all.

Dar. P. Oct 22, 2016     

Downloaded app to make paying my bill easy and efficient. Nothing blank pages, lol what's the point of the app. Novec it's 2016 about to be 2017 get with the program!!! Hint hint I downloaded an app to pay you on time!!!!

M. M. Oct 10, 2016     

Shows how much they care about their customers.

Adr. I. Mar 1, 2016     

Requesting way too many permissions

LaC. D. Aug 24, 2013     

Why not have bill paying options? Would've gotten a 5 if that was the case. Other companies do it so I know it can happen.

kar. g. Jun 11, 2013     

All the comments were negative, so I didn't think it would work. I was wrong, it works great on my lg android phone.

It'. K. Mar 5, 2013     

This just loads a blank screen when clicking on my account and outages.Get your developers to fix this. Pointless app.

A. G. u. Mar 5, 2013     

App locks up and requires a manual kill. Why do companies throw something up and expect it to suffice as a mobile app if it doesn't even work?

tim. g. Mar 6, 2013     

Why offer this? Does not work at all!

Mik. H. Jun 14, 2013     

Does not work. Account and outage screens are completely blank. Twitter screen displays invalid input error.

Ale. P. Apr 24, 2013     

This APP is a joke. Supposed to make services easier to take care of need. Instead you should just call them.

A. G. u. Oct 4, 2012     

Fairly responsive app. News feed is a little hard to read with the grey background.

Den. D. Nov 1, 2016     

App does not work nothing comes up . I hope they fix this. Uninstaling it.

A. G. u. Oct 13, 2012     

I cant enter, I put my user name and pasword and nothing happen!!!! Sock

Dav. O. Jul 20, 2016     

You actually want All these potentially invasive permissions so that I may view and pay my electric bill? Are you Nuts? Obviously someone is setting Novec up for sinister reasons!

A. G. u. Mar 12, 2013     

Does not work, could not log in :(