Category : Shopping
When the app is working correctly it's great, unfortunately that is not the norm. I'm constantly having issues with it freezing which seems to be getting worse and is to the point that its usually unusable.
Would recommend this app for the rewards program, especially if you have children in school. This is where I buy all the school supplies in the list every year. I also do the reviews each month. Save them up and purchase my coffee and home office needs.
When the app wants to work, it's great! But lately I crashes every 30 seconds. Can't even view my cart or check out.
Just downloaded. Can only open the app. Any link I choose from within the app locks it up. Have restarted my phone with no change. I can't even select a store without it locking up. Guess I will uninstall, restart, and try again.
I am having the same problem with the app freezing and locking making it unusable. I am reinstalling but if it doesn't solve the problem I am not using it again.
It has been a nightmare trying to put in an order to change the font. It takes a long time to change to a bigger font and it lags so much
Like everything OfficeDepot/Max it's gone out to the lowest bidder and cheapest options. Freezes up after doing anything and trying to do another thing.
Excellent service and great support. I have been a customer for over 15 years and I've always had a great experience and I think it's important that you have a great opportunity to visit your local store.
This app adds zero to the shopping experience. It does not show you where the items are located in the store. It does not allow you to create a shopping list. When searching for things like hard drives the names are so long that you can't see how many terabytes it is without clicking on the drive. It pushes you towards extremely expensive options. Week
Unstable. The app constantly freezes and crashes.
The app is great with all the necessary tools and features needed to complete whatever it is I want, need, or am looking for. The only thing is that its not as phone friendly as other companies apps that I've used. Meaning that I have to strain to see what it is that I want to buy or am looking up to do research on to potentially buy. There could definitely be some improvements made in that area.
I really enjoy the app, but it does seem to have a bug when putting in print orders. The add to cart button that appears on the bottom covers the bottom section on Android. For example, I can't add special instructions on a print order cause it is covered up. Other than that, I have no issues with the app.
For the past few days the app keeps generating popups in Android saying that unfortunately the app has stopped. This happens when I'm not using the app at all and will interrupt other tasks I'm doing on my phone. This behavior only started recently, never encountered it before, so I'm guessing an update is the cause. Apparently the app is doing something in the background that's breaking. Highly annoying, don't have the time or inclination to troubleshoot, uninstalled.
Supposed to have an In-App offer for a printer. Logged in and the only offer was for a pen. Searched on the printer, found it, added it to the cart and it was still full price. Tried to find where I could remove the items in the cart and there was no are to select 0 or to remove. Update: Shortly after posting the review they fixed the issue of not seeing the printer offer and sent me a message. Now that's customer service! Still could not find a way to remove an item.
Glitchy. Installed app as I could not print from Google Drive. I could from the app, but after downloading each file and choosing "print another document" it went to a blank page. I had to leave the printing area of the app and re-enter it to upload and print the next document. Every. Time. But as far as I know, I will be able to pick up the documents tomorrow which I could not accomplish online.
This app is entirely glitchy. I would have to completely close the app while I was ordering because it would sit and spin. I finally got my stuff ordered but did not receive an email confirmation. When I went to curbside pickup, there was no way to contact the store and I couldn't get my order to open on the app. Fortunately a nice store employee saw me and came outside to help me. I've ordered online through a browser and it was so easy. And yes, the app is up to date. Glitchy!!
The notification setting is hard to find, and even after I turn it off, I still get push notifications. This seems to happen after a new version is distributed. Note that these are not status of order notifications; they are ads. I've turned it off again. Next notification and I'm uninstalling the app.
Super easy to upload documents from your phone!
Very fast and accurate shipping.
Easy to upload documents and choose printing options. No issues uploading a 192-page document, in multiple files; FedEx's website crashed twice when I tried there, before I remembered Office Depot had printing. The app easily shifted it into one file. The price was great. I may even forgo getting a printer because this is so easy and wallet friendly.
Will not upload documents for printing. Biggest issue is the uploading documents to print. It will not upload anything. Would always get stuck on the green bar saying to wait while it converted files to pdf. 30 minutes of waiting while it 'converted' my 3 page file, nada. Took me all of 10 seconds to do it myself, proceeded to upload file as pdf, and the green bar is still stuck. Gave up after an hour. Uninstalling and will use a different company for printing services. *Edit* Website Also Bad
The app had a glitch where my billing address didn't get verified but my order was placed, but when arriving my order had not been placed. This is the only issue I have had and the staff on site fixed the problem immediately. Would highly recommend.
Easy to navigate, the app performs great, prices are somewhat higher than the budget allows or what I like to pay, but the special deals and clearance sections more than make up for it. Have not used the delivery or pick up services yet, hopefully they work smooth, as well. I usually turn off pings and notifications for advertised deals, but I keep these on because they are personalized, and usually good deals, not just inflated prices dropped to regular price and called a "deal" lol. Usually.