Old Mutual SA
From withdrawals to investing, the Old Mutual app puts a world of finance in the palm of your hands. For instant updates on your financial portfolio, to fuss-free banking, the Old Mutual app will make your life simpler.
View your Old Mutual portfolio, any time, with MyPortfolio. Get up-to-date information on your policies and investments. Plus, keep track of your product and investment balances.
Bank on the go with your Money Account where your information is always kept safe.
While we continue to make the Mobile App a fully featured mobile solution, and add more functionality to MyPortfolio and Money Account, we’d love to hear your thoughts on how we can improve. Add your suggestions to your review, or send us an email via [email protected].
HOW IT WORKS
Sign up for a Money Account online (www.moneyaccount.co.za) or at any Old Mutual branch. Alternatively, you can contact the Old Mutual Money Account call centre (0860 445 445) for more information.
Register for a MyPortfolio account to view your entire Old Mutual portfolio at any time. Once you’re done, you can switch between both services on your Old Mutual mobile app.
WHAT’S INSIDE
MyPortfolio
A free and convenient online service that lets you view your entire Old Mutual portfolio online; your financial portfolio at your fingertips.
View the following products:
• Savings and Investments
• Personal Cover
• Retirement
• Income
• Valuables Insurance
Money Account
The Old Mutual Money Account is an account unlike any other. A banking account that gives you two accounts in one: a fully transactional day-to-day SWIPE Account and a SAVE Account which is backed by a Unit Trust:
• SWIPE lets you swipe, withdraw, and make payments just as you would with a regular banking account.
• SAVE is a unique savings feature that lets you save as much (or as little) as you want, in a one-of-a-kind Unit Trust account.
The features of the Money Account include:
• Secure and convenient Mobile Banking utilising In-App Mobile Security
• Somebody stole your card or you lost it? You can switch your card on and off immediately
• Buy airtime, data and electricity or pay your beneficiaries – even when you’re out of airtime
• The money in your SAVE account gets invested in a Unit Trust earning you great interest
• Make quick payments to other Money Account holders using their cell-phone numbers only
• You can access the money in your SAVE account ANYTIME without giving notice
• Transfer money between your SWIPE and SAVE accounts
• View your accounts, balances and transaction history
• Deposit cash into your Money Account at any Shoprite, Checkers, Usave, Pick n Pay or Boxer store
Category : Finance
Reviews (30)
I used to think it's one of the best apps ever but I am changing my mind about that. I haven't been able to access my app for the past 2 days straight! It just shows me the Old Mutual screen continuously. I even deleted the app and re-installed it. Still nothing!! Until this is fixed, my 1 star rating will remain.
I have installed the app on my 7i nch tablet. I have a phone take around with me to make phone calls & send SMSs etc. I have tried to use it but can’t get it to work. The first thing the app asks for is my phone number, but no matter which number I give the app it won’t go any further with the installation. Please help get the app working on my tablet.
It was a great App until they ran some "improvements" yesterday which are not working in my favor. It's my graduation day and I need to access money, but the App us not working. After selecting that I already have a My Money Account the App just freezes. I've tried restarting my phone, but app still freezes. This is ruining my graduation day before it starts 💔.
It's a great App, but it's a bad one, it has been down for almost 2 or 3 weeks and when I go to the branch they said they can't assist I need to use the USSD strings, and they need you to have airtime, by that time I don't have airtime and money I need to withdraw from my savings account, it's a good app but for me I have a bad experience with it, that's why I won't motivate people to use it, I can't find my account number and the app is not accessible 👎👎👎👎👎👎👎
Forever needs to be updated. It's ideal depending on the network. I wish your rewards points system can be more easily accessible considering you display it on this app. Really pathetic your rewards system they are way more anal worse than what you guys are securing our finances. And this for points that you right fully earned.
The app has been great for years and suddenly I'm unable to open documents for 2 days now. I'm not aware of any update recently. Please can this be fixed urgently
Old Mutual bank it's a unique bank no stress for standing long queue and interesting issue is that while your swiping your saving and get rewards where you can spend on your needs I have a peace of mind using this bank even the app it's user friendly no hassles
The app is easy to use but needs more functions like being able to download statements and transaction history straight from it as pdf or word format.
It was difficult for me to do save and swipe like to transfer money into savings ,but now I can see you manage to make sure it's easier 🙂 for us to do, thanks so much
The app is user friendly, although slow at times. It would be nicer if it had reverse or block option
Is it possible that on the app you guys add option of immediate payment to other account and since your maintenance I can't buy airtime on the app the app keeps telling me that something is wrong try again
My problem is i cannot seem to access the app,it worked fine on my Mobicel phone,then i lost the phone and got Hisense,when i try to log in the app it says the device is not the one i used to log in to app.
3 out of 5 stars Easy to use, clean interface. Request: EFT proof of payment reference does not indicate who the payment is made to, please fix🙏
It great to having App but in term of withdrawal cash😔 ATMs are very few. And queues to do cashback in stores on month end are filth shame.
The app is great and user friendly...only if you can include instant payment .
The app is user-friendly but it must allow to view records for a year max.
It is a very user friendly app I enjoy it, but what I don't like about it is that, you can't reverse any amount debited.
I once lost my phone in a different province. as a result, I Couldn't get access to my money at all and ended up stranded. Even Old Mutual Cape Town claimed they can't help. That's a very high risk factor on its own. Phones get lost easily these days and the phone cannot be the only way to get access to our money. Use finger prints, IDs and every other document needed to prove and help your clients. This was really frustrating yet Besides that the experience on using the app is good, just this 1
I use to enjoy the app due to it being user friendly but lately I can't seem to get into the app because it keeps taking me to the set up page that we get when we first downloaded the app and stays stuck on that page when I select that I already have an account. I had to delete the app twice now and download it again just to be able to login and that's no good. Please fix the issue because it is very frustrating not being able to login to one's account when need be. Please fix the problem.
I find it difficult to use the app every I log into it ,it says update after I updated it says unable to open
Beautiful App, user-friendly and simple. Only downside is when I have wanted to use it to do payments or simply check balances, coincidentally there is constant "maintenance" taking place. Another addition which would be helpful would be the accessibility of the App without data. My other banking apps can be used without data/Wi-Fi which is a lifesaver in desperate times. BUT I love this app, and Old Mutual as a whole.
I don't know why you have so many updates when this app continually gives an error message about 2 to 3 times it even works. And sometimes it doesn't even want to work. I give it 2 stars cause when it does work than its easy and simple. But for most it's frustrating cause when I really to need it it gives a message of an unexpected error has occurred. Not only frustrating but annoying... please do fix!!
Poor I can't access the App whenever is due for upgrade and the frustrating part is that it takes days to update 😑. I can't use the card as the money is under savings 😢
The app is great. My issue is that it is not working on my new device, a Huawei y7 2019. The app worked perfectly before. This new updated version suddenly does not work. What's worse is that I got it from the huawei app store. When I register it suddenly says I'm not using the authentic device. I've been to the branch, called the customer care center. Please fix this issue.
I did enjoy the app but now it's been days I can't log in...says an unexpected error has occurred 😭
App is very helpful...i am satisfied and i like the fact that u also save while spending
This App sucks it kicked me out of my own account and won't let me regain access and I still have money in there it deserves 0 stars I just can't give it that
I use to saFy money into save account because it is not easy to use it rather than in swipe even if the card is stolen there is no access so it is helpful.But now my app is not active it needs update I try to update but it is not active.I'm unable to check my balance or to transfere money to my relatives.
The app constantly requires updates which inconvenience us and demands that one has a positive data for it to work. So access is denied based on ones data presence or lackthereof. Further, the app fails to connect via other institution's Wi-Fi, why? The answer should not even be on (un)secured connections, if it is that, how do you determine a secured or unsecured connections? The app functionality and features are thus far serving my interests, no complaints there.
It works... in a fashion. It's down far too often for"maintenance" and to use some of it's more useful features can be annoying & frustrating because they are often "not available right now" and you'll have to "try again later". Also conveniences like Apple Pay, Samsung Pay, Garmin Pay etc. are not yet supported. It's time that this bank figured out that we live in the 21st century now.