Category : Medical
This app is awful. I need to set the range to a certain range. Setting the range is simple, but it constantly switches back from what I set it, to the default - multiple times a day. Also, half my blood sugar readings just vanished off the app. Thankfully they're still on the meter and I have them written down. If I didn't need this app, I would delete it.
Most recent update to the app has left it hanging and crashing when in use, and failing to sync with the meter very frequently. Prior to the most recent update it was quick and easy to use. Not any longer. Please push a fix to the bugs and issues arising from the last update. I've already submitted feedback from within the app with error logs etc included. It's now been nearly 2 months of bugs and unreliability since the update was pushed.
The sync with meter fails and/or it's just so slow to even get into the app. Once in the app and I manually input my blood sugar and carbs, it kicks me out because it finally caught up and synced with my meter so I have to start over with adding in my carbs and so on. It's so slow. The worst part of it is that there's been an unresolved glitch where it won't let you make insulin changes! I sent a request for help but it's still not working. I keep going low! I'll be Uninstalling.
I had to Uninstall and reinstall after the app constantly crashed on the initial screen even after upgrading the app. Now since I did the reinstall the old readings still in the meter did not and will not transfer to the app. The only ones showing are from yesterday May 7, 2022. This is causing the app to show a different average than the meter. Not good to send the data to my physician. This needs to be fixed ASAP. I'm not willing to enter them manually since there are too many readings.
I was able to link the Verio Flex to my mobile device and add the meter to "my meters", but it wont sync data over Bluetooth. I have to connect my meter to my PC, transfer th data to my account using the Data Transfer tool, then sync the app to the account. thats a lot "f"ing around to get a report. The web app is virtually useless, it only makes a report and the data that is displayed is vastly different than the mobile app. The reports should include the Insulin types I.E. NPH, Fast.
I would like the option to tag fasting blood sugars. I can do it with my Contour Next and I miss it here. After having it a day. It's difficult to see what's going on. The mealtimes are annoying unless you eat exactly they way they dictate, everyday. I have an eating disorder, I don't eat that way and there isn't a way tell it what each reading means if it doesn't fall in the programs very strict parameters. I really hate this app. And it appears I am stuck with it because of insurance.
This is a very useful device. My only concern with it is, one week I had to prick twice because the numbers were high. The One Touch will not let you remove the first reading and it should, especially if the prick is repeated shortly thereafter. It gives an erroneous average. Other than that, I love it. Next level testing.
Convenient and very good graphical features. The meter sync doesn't always work. It's annoying because you receive a notification to open the app to synch with your meter but then it doesn't synch. I spend more time waiting for the app to sync than I do checking my blood sugar.
As of April 2022, ap stopped syncing even after many attempts. Called service who said someone would call back same day-still waiting a week later. ORIGINAL -app and super easy to use. Would like to see Onetouch Veriflexconnect to MyFitnessPal. Currently, Google Fit is the only option. I use Fitbit and MyFitnessPal premium linked together. Would be nice to see everything on one dashboard. Great little machine and easy to use. Called the 800 for help pairing and was done with one short call.
The app itself has been a learning curve and very helpful in mapping my readings. Syncing with the meter is glitchy and there is issues with the meter battery life to. Also hoping to figure out how to import my years of readings from my previous one touch meter.
Uninstalled. I thought that I'm going to switch from Accu Chek Guide to this one, as it has a sync to Google Fit option. However, no data sync is happening. It's strange that on those days there are companies that don't understand connectivity.
Major syncing issues with this device and my Android phone. The app also turns off my Bluetooth almost every time. When it does sync after 3 - 5 times, the pre or post meals do not save and you have to do it again. Please fix
It sometimes takes a few tries for it to pair. It has not paired since yesterday. Just did my test and it was 103, but again.. it is not pairing. It was working pretty well except thr last 2 days it took a few times to turn it off and on.
I like being able to have this app automatically import my readings. But I feel it may be giving me wrong advice depending on the time of day. I work graves, so my hours are not like everyone else's, but I can't change my hours in the app. Like changing by bedtime to noon to 8pm. Earliest it allows is 5pm. So it's useless if you work nights.
Easy to use. Doesn't sync with Fitbit on a daily basis though. After the initial sync, I now have to type my readings into Fitbit app each day. Kind of wish it did it automatically.
Great meter. The app needs serious help. It needs an update. Add a sync bottom on the home screen. It has problems auto syncing. I wont keep fighting the app. Fix it. Or dont. I can go back to loging in a journal.
App always syncs with my online account, but the sync with the meter fails half the time. And when you try to sync using the Bluetooth connection it tells you that you need an app INSTEAD OF JUST FINDING IT.
Very good. User-input dates for reports would be a nice improvement. As of May 1, 2022, this app was upgraded and is now slow to read from glucometer, sometimes locks up and doesn't respond to manual input well.
Application is straightforward and relatively visually pleasing. I wish there were options to change colors, format, etc., though. IE customize screens and data display.
Excellent program. But latest release is very buggy. Freezes, takes much longer to load. After taking blood sample, often have to force stop and reopen to see new reading come up. Using Samsung Tab A.
It is easy enough to use. Only time will tell if it's useful. Used app for more than a year, with no real problems. Upgraded phone, it is running Android 12, unfortunately this app hasn't been upgraded to Android 12, and won't sync with my Verio. It is linked, but will not sync.
It made my doctor's visit so easy by syncing my results to my phone for discussion and planning. Also, the graphs are a great visual for me which allows me to see incremental averages for 14, 30, and 90 days. Great tool.
The upgraded app has problems, keeps not responding, asks if you want to wait or close the app. Pretty annoying. Customer service says my phone needs an update but that's not true. I hope One Touch can fix this. Keep your old app when you get the notice to upgrade.
Update: Found the problem - the app only works for mmol units, not mg/DL. How incredibly useless is that? Seriously. ------------------------------------------------------------------------------------------------------- Got a Verio Flex meter today. Bluetooth connects fine on the OS level, but the app never recognises the already paired device. Filed a support request with the manufacturer, giving all technical details (I am IT Systems Engineer), got a call back with a person asking me to go through basic pairing, like I were a novice user. No avail. Rubbish app! Fix the BT communication! Actually, never mind. I will get another meter. Different brand of course.