Category : Business
Worst experience ever. I don't have another option on my company. I had to log in every time I log in over 30 or 40 times every day. On top of that, every time I log in I had to wait for automatically sinc, and on top of that every ltl change I made I had to sincroncing again. This app is add like 2 or 3 hours to my work every day. And showing errors over and over. Worst app ever.
DOA. Does not load, flashes a blue screen and crashes, no help found on Internet, and no troubleshooting steps found, reload, reset, clear cache, and all fail. How can a large company put out such Trash!?
Got to be worst ever app ever. Not worth it's purpose. Jobs that used to take 10 max to close now taking at least 30 minutes. Putting another 2 hours onto my working day. Making the job far harder to do. Uninstalling everyday and reinstalling losses all log in details. Hate this app just not thought out far too many bugs. My tip to any company looking at it? Look else where far better ones out there. Everyone of my colleagues also hates it.
I work for a tech company, and I'm surprised they went with this. Used to be able to close calls in minutes, now 30 to 40, worst OS Ive ever had to deal with. Wastes your time and productivity, and one star is generous.
Have to use this after it was implemented at work and it's terrible. I constantly have to uninstal it and reinstall it to get it to work. It crashes at the worst Times.
Just Uninstalled. Constantly resyncs on my Android tablet. The iphone version not much better. This software has caused GREAT distress and loss of productivity in my Service org. We don't have a choice.
Two stars is being generous. It mostly works. But the user interface is quite poor. Would uninstall at first opportunity to use something that is elegant.
Terrible. App is always syncing. Constantly syncing. Can't close calls while it's syncing. It's always syncing. Old calls come back, constantly. Probably a syncing issue.
My company switched to this, it lags, often get a sync error that requires you to Uninstall then reinstall. It's more a pain then a benefit.
Coming from another company with a 30year old ticketing system non app base and its far more superior than Oracle in every aspect. I have no choice in using Oracle but their system has to be far less buggy in the code. By the way 1 star is being generous.
Frequently locks up. Doesn't process functions correctly. Slow, and ungainly. New patches add more bugs than what are resolved.
Have to keep re-installing to get it to work When you do get it to it's so clunky and cumbersome to use. Appears to have been designed by a team who have never had to use it, and have never bothered to try
The worst app ever, have to reinstall twice a week because the crashes and locks you out of the server. Would give this app a zero if i could. Pray you never have to use this app.
Complete time waster. Typing an email update using AOL would be more efficient than using this app. Someone got schooled when they decided this was our best option.
It doesn't function well; notifications has never worked and last update has caused pages to be blank
very poor ...2 days and have had to install , uninstall twice now.. supposedly Toshiba is saving a million a month. how much are they loosing in tech's production???
This app is doody. Always freezing, Oracle always down. Constantly having to reinstall. Antiquated app engine. I want FFA back :(
horrible I have to uninstall and reinstall to see my calls, have been using app for a while now. Still is no better.
It would honestly be faster to do everything with pen and paper.
App crashes and won't work again until it's reinstalled
New update causes program to keep resetting and can't use on my tablet
Take more time to load Every time synchronize Improve the app
have to reinstall constantly app gets a sync error.
Needs improvement on speed of syncing and updating SR ticket faster to close service calls faster and parts orders and parts arrival notification.. option for company using application.
Takes for ever to load code and isnt user friendly.
Keeps clearing my password had to uninstall it and reinstall it every other week it's anointed
Just a horrible app. Works part of the time
Horrible, complicated, always down.
Terrible platform. Most functions are not usable. Constant sync error alerts. I've had to uninstall and reinstall this app more times than I can remember. This app has me looking for new employment.