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OTC Anywhere

OTC Anywhere provides enterprise-grade, SSAE-16 secured, fully redundant, multi-channel (Web, App, IVR, SMS text) self-service OTC lock code retrieval for leading ATM and vault lock systems.
OTC Anywhere is offered as an enterprise Platform as a Service (PaaS) application that is customized to the lock environment, technician security and code access models of each customer we support.

We offer competitive service based transnational pricing models to offer a scalable ROI based solution.

www.otcanywhere.com

v3.7 Update:

Bugs Fixed:1) Invalid Login causing Android App to crash2) Timeout leading to fallacious error message3) On 'Lock Open Failure', App displayed incorrect screen

New Additions:1) Back button on Samsung Galaxy Android device now helps navigate to previous screen2) Implemented new branding processes at app level3) Implemented COS new feature for increased visibility to last transaction4) Improved alerting for infrastructure issues or connectivity disruption

Category : Business

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Reviews (20)

Adr. F. Aug 10, 2021     

Times out way to early. You have to close and relaunch to open the same lock twice or it messes up the system. After a recent update it won't display the sn of your current lock anymore and just says "other lock open". Garbage app

Jus. L. Aug 21, 2020     

Times out too quickly. Newest "feature" where it states: other lock open, is less useful than stating the open serial #.

Dav. D. Jun 8, 2019     

fantastic app! Saves countless hours of onhold time

Ran. B. Jun 28, 2020     

Says outdated and my account not configured

Jud. P. Jul 10, 2021     

Fast and direct

Vic. J. Nov 28, 2020     

I'm trying to place an order

A. G. u. Apr 15, 2019     

app shows message that not compatible with Android OS 9. keep getting random error messages. app works but acts buggy. galaxy s9 os 9.

Ric. Feb 4, 2017     

Much better than calling to speak to a live person but the app does force close often.

JPK. Nov 1, 2016     

Hope the time-out issue is resolved. If it is, I'll give it 5 stars.

Jef. S. Jan 5, 2016     

I like OTC Anywhere and it and it makes my life easier at work. I have a few suggestions... 1: Change the "password" prompt to "Employee Number" since that it needs. 2: Use the telephone keypad instead of the QWERTY keypad for "password" entry. 3: Pressing the lower right corner won't minimize OTC Anywhere. You have to close the app to do anything else. 4: If you have the lock open more than 30 minutes the application fails on a close attempt. Why? 5: If a lock close fails, OTC Anywhere forgets the lock number. You have to try to open a different lock to see the lock number that is still open on your key. (Error message says "Close lock xxxxxx first." OTC Anywhere should auto populate the lock number in this case. 6: Use the telephone keyboard when closing a lock instead of the QWERTY keyboard. 7: When you are finished entering your close seal, the "Close" and "Reassign" are covered by the keyboard. Move the buttons so they will not be covered up by the keyboard. 8: If a lock has been opened for more than a half hour I think OTC Anywhere should beep and put itself on the screen and ask for a close seal to protect against unclosed locks. Maybe with a snooze button.

And. G. D. S. Jun 7, 2015     

When app times out, you can't get back to combo/close screen and have to call in your close close.

Jus. Z. Apr 8, 2015     

I enjoy everything about this app. My only suggestion is with the lock close successful message change from red to green. I see the red and always at first think it didnt work

sam. e. Apr 21, 2015     

The app times out after 30 min with a login error. It wont allow you to log back in to enter a close seal which requires a call to cencon. It will be great after that issue is fixed.

Jos. C. Oct 8, 2015     

The time out kills me! Please work on the issue. Maybe extend the time out by an hour or make it so you can see the safe number that you have open and give you the option to continue with that safe or close safe.

Dan. W. Mar 27, 2015     

Same issue reported earlier for Samsung S5 / Verizon. After inputting initial startup data app just flashes and cannot initialize. May be Android V.5 or possibly an issue with security options? Would like to use this app if it can be corrected.

Jas. A. Mar 17, 2015     

But there is a pretty big battery draw. Please address.

Dav. B. Mar 20, 2015     

After entering setup info, screen just flashes over and over initializing. Tried twice to type in info and setup. Samsung galaxy s5

A. G. u. Feb 26, 2018     

Very handy but the timeout issue is horrible. There is no reason for this to timeout so quickly. Extend the time to an hour and your score goes up.

Ant. C. Dec 2, 2020     

You.are.great.here.ok

Mor. Q. Mar 31, 2015     

Does what it says