Oysho

Your app doesn't work correctly. Search bar doesn't respond, results never appear. Always lagging and doesn't show up any product. Other inditex apps work just fine...Please upgrade your app 🙏

Easy and user-friendly, it is so great that the app supports English in Italy, it is a shame I don't know Italian.. the only drawback is that it doesn't provide the matching sets with an article while reviewing.

The app crashes all the time and photos of the products are blank. You can't see any of the pages they advertise on the opening page of the application so you are blindly searching for things you can't even see. Impossible to buy from! I suggest the app designers stop trying to make it so fancy with lots of motion effects and instead focus on actually showing customers the products they are selling.

Terrible experience! All the shops are closed and we are depending on ordering online, took me over an hour to order 3 items on the app...always freezing or stopped working. If the cloths wouldn't be so good, I would have given up! Please solve this issue, no one wants to see heavy videos, all we want is to buy the goods 🤯

UNUSABLE. I can barely scroll trough products. It either has a lag or the images don't load at all. Or it loads the wrong product. Sometimes it just freezes. I have a galaxy note 10+ up date on all softwares + a stable 5G connection / high speed wireless connection. So the issue is with the app optimisation. I cleared the app data and reinstalled, but it's no use.

The app is very slow and it freezes. the ordering is very difficult. It doesn't have a "place the order" you have to tap all the screen until you figure it out. Also, it didn't recognize my password and neither have i received the e-mail with the new password. However, i love the products, but please update the app !!!

Awful experience, one of the wors internet shopping carts and payment processing! Tried many times and at the end the products were not in the cart. Two orders cancelled. Money was paid, then the products were not in their stock...processed very later and my money was blocked in their account for almost a week. Lately I was able to order the same product... Seems there is still a lot to improve regarding stock, processing and payment... worst experience ever

probably one of the worst apps out there. you enter your card details for payment and THEN they let you know an item is out of stock but they dont tell which one. it becomes a guessing game while testing our patience. most likely wil uninstall it.

Due to the videos, the app is slow and in some cases it freezes completely. It also takes time to load each product and you need to wait some time before you can scroll to other photos of the product. It dlalso does not seem to integrate with payment apps already installed on my device.

Unusable app. The app is laggy & freezes constantly. Can not be used even for basic navigation. Somebody thought it was cute to do a cool UI, but it's not ergonomical & ends up being confusing on top of everything. I just wanted to order something from Oysho, I guess I'll have to go to the phisical store to get anything. Very bad experience. The devs should stay away from "cutesy" design and develop an actual usable & working app.

Although I generally love the app and the products, I'm thinking maybe the photos are at a high resolution as pages upload kind of slowly, so you cannot flip quickly through the app. On the other hand, maybe it helps to slow down a bit, it's quite a crazy world out there😁.

problems with the app and the web shop itself - impossible to make any purchases. the shopping cart just keeps on glitching either by constantly asking for my address, even though I have filled that in, or items just disappear from the cart. tried on different devices with different browsers - same result... horrible user experience.

Let's you add some items when they are out of stock. Does no properly reckon gift cards...and problems go on endlessly.

The online store isn't working. I've placed my items in the shopping cart but there is no way to place the order, continues to request an address and from there I can only go back to viewing the cart. Items in the shopping cart are not reserved, multiple times I found the item disappearing in less than 5 mins from the cart. Unfortunately online shopping isn't smoother on the website. I contacted them and admitted chrome isn't working for them, but unfortunately neither is Mozilla nor Edge.

The most awful app for user, that I've ever used. Half of the buttons are not working. You can't press anything. It takes very long until smth appear. App throws you out time after time. Online chat never works! The size guide is not useful for customer (you see source/program codes instead of country). When you try to figure out your size that suits you - after some steps(measure here & etc), the app writes - ok, we know your size now - and it doesn't show which!!! And a lot more mistakes..

Bad performance and bad user experience. The app slows down and responds with extreme delay after using it for more than 5 mins. Trying to use it for more than that heated up my phone to the point I had to put it down, and this was the only app open.

It slows down significantly after 5 minutes of browsing items. It comes to a standstill even. Categories are arbitrary. Makes no sense. Your total order price increases without any indication of why. Order confirmation page is a mess. Overlapping text.

I ordered through this app before and it was amazing and so easy. For my surprise this time when I decided to place an order app doesn't even work properly: very slow and shows errors. I probably will skip ordering this time, takes too much time to load anything. Please Oysho IT make it work again. It can be simpler, but function well.

I have bought clothes from Oysho for a good few years, the quality of the clothes is great, but I just downloaded the app and browsing through products was a real nightmare. The app is so dysfunctional and its always crashing. I hope they improve it, because I wouldn't shop through the app again because of this :(

I downloaded the app hoping I will get some more understanding of the products. Its so messy both on the website and the app. I'm trying to buy leggings and the information about which one I should choose for different type of sports, is not clear. So many options, different colours and they're all called the same, are they the same? So confused!

DO NOT BUY FROM THE APP. If by any chance you happen to have an issue with your order, their customer service is terrible. I ordered two leggings, total of 80 euros, that apparently the delivery company lost. In the app it says it was delivered, however nothing has been delivered. They opened an investigation, and I've been waiting for two weeks - no answer or solution has been given. I asked for a refund or replacement but all answers I get is that I have to wait.

Excellent quality and really stylish models

The app is overall good. However, I was unable to enter my phone number because six-digit numbers are not accepted. Second, I would like to be able to wishlist items for which sizes are currently unavailable. Lastly, it would be nice to have the option to be notified when the preferred item (or size) is available.

I truly love the app, and the app makes it super easy to find things and get good offers. It is super convenient for me to buy things and the delivery service is great as well, within the stated time, the packaging is great and all items come to you in a perfect state.

The android version is terrible to use, screen freeze in every 10 seconds. Scrolling up or down doesn't work properly. Irrelevant pages pop up even though i don't try to view them. Basically lots of bugs to fix.

The app is quite slow and when I get to check out I can never complete it. You've been having this problem for months now and whenever I try to contact client service they are not available. Simply useless app! I just hope you're not leaking my data...

I wanted to place an order for 5 hours. It forced me to use an app. App was very lagging, pushing constant notifications getting timeouts. I could add products to my basket, but when placing orders it was saying me those were out of stock. Overall experience very bad, would not recommend.

Very disappointed about the new app version. It is almost impossible to scroll down. Even very carefully if you are, for sure you will activate the videos that are running on the home page.

I have the worst user experience with the app! Guys, do something with it. The products are good but the UX and application is really horrible. Ideal payment integration is not working No possibility to view the order already ordered or cancelled No possibility to choose another payment method if you fail with another one