P&A Group
Choose which notifications you want to receive – like if you have a reimbursement coming or if you need to spend your account balance before year end – and customize alerts that matter to you.
Need help with your account or have a complex question that requires assistance? Easily contact a P&A rep during extended customer service hours. Speak to an agent directly or use our instant webchat, for those times typing is easier than making a phone call.
Wherever you go, P&A’s app gives you quick and easy access to your benefits, taking the pressure off managing one more thing for you and your family. Enjoy the simple, straight-forward design of our app, engineered to make managing your benefits easier than ever. With P&A, your benefits are administered around you.
App Perks
•Upload a claim and supporting documentation, like a receipt or Explanation of Benefits
•Order a new Benefits Card for your spouse/dependent(s), or report a card lost/stolen
•Enroll in direct deposit or update your ACH information
•View claims history, including any denied claims
•Cancel your COBRA benefits – select what benefit(s) you want to cancel, along with the effective date
•Make a one-time COBRA payment or setup recurring payments by updating your billing profile; cancel or change your payment frequency at any time
•Use EZ Scan to determine if items are eligible for reimbursement
WHAT'S NEW
•Improved card ordering for participants and updated participant notifications.
•Added EZ Scan, which allows participants to confirm eligibility of any item by scanning the product’s barcode.
Category : Business
Reviews (20)
This has been the most time consuming and awfully and poorly built claims app. Network is always down when submitting claim, pix are always reduced rendering claim as denied due to unreadable receipt. Makes me think you are paying the min bandwidth with the cloud hosting app. Even your website reduces the uploaded receipts. Very frustrating to use!
Always get to point where it crops your photos and then says "access denied". Totally useless app. Need to go back to using the fax machine.
When uploading photos it says access denied, making app completely useless. That's literally the entire point.
Awful app and awful administrator. The old group we had was great. This one is bad. Would not recommend.
NEED TO DO PDFs ON THE APP. EVERY CLAIM WITH A PIC IS DENIED YET THAT IS THE ONLY OPTION. For real, I'm never doing a dependent FSA for daycare again. The process is THE WORST. I don't get why it doesn't work like an FSA. and also if it doesn't, that should be made ABUNDANTLY CLEAR when you sign up: you have to pay for daycare twice unless your daycare is super cheap.
App doesn't sync with my account. Only showing processed claims, no pending claims. Tried uninstalling, reinstalling, no effect.
This app helps keep track of a flexible spending account. An FSA is a pre-tax payroll deduction account used for healthcare expenses and items. It works well for as much as I've used it.
So bad experience on App...pictures cannot upload, cannot crop. Always get error.
This app stopped working. When I reported it to the company they acted like they had no idea. I cannot even log in anymore. Worthless
Same issue reported by others. Photo taken then access denied. Useless.
Useful when I had an FSA, but cannot access my HSA (have to go on-line). Uninstalling.
Ok..but app locks up and uploads are impossible.
Hard to navigate. Can't find answers easily.
My experience is very disappointing. Don't think this App is functional. Sucks simply put
Long time to get through to a person, but Brandon was very helpful when I did get through.
Can't upload documents to the reimbursement section
I try to upload my receipt and says access denied
Doesn't work most of the time
I love the program
I just tried to open this app on my phone and it’s displaying three phones that I no longer have when I called P&A group they said IT would look into it and get back to me. It’s really frustrating on the customers end that P& A group offers an app yet the customer service cannot help the customer to download the app but only tell them that IT is looking into it but IT does not talk on the phone and I cannot give you a ticket number. Srsly?