Parent Portal
You can view your child’s account balance, invoices and payments as well as your child’s personal information.
FEATURES
* See a real-time timeline of your child's observations with supporting photos and videos
* View information on drop-offs, sleeps, nappies, meals and pick-ups
* View a diary showing your child’s planned sessions
* View your full finance history
* See all personal information held about your child and request changes
* Contact the nursery.
Parent Portal can only be accessed once you’ve received your nursery code from your childcare provider.
Category : Parenting
Reviews (28)
Worked fine until recent update. Now can't get past a spinning wheel on the log in screen and no way to undo the update!
Worked intermittently for a few weeks and now doesn't load at all. It doesn't even allow me to log in and I've tried reinstalling several times.
The concept is great, but it's quite clunky. The information is always as expected from the nursery, but the images can only be viewed 1 by 1, you can't scroll them if there's several, there's also no download option that I can find, so you can only really screen shot them if you want to save them. It would be good if there was some saved information when you get logged out so maybe only a password is required? On the plus side, I do get lots of smiley pics of my little girl :-)
Ok app. Would be great if it was possible to filter the News Feed by items. For example only show observations. Or show meals and nappy changes... Or show those with pictures. Otherwise it's functional enough. Always seem to have to re-enter my login information after an update which is slightly frustrating.
App doesn't even save login details. Password expired without warning. No password reset option. Web version doesn't work either as it is trying to redirect too many times. When logged in previously via phone app it was erroring when switching through the menu and not displaying correct info in the news feed. Terrible app and is not fit for purpose.
Having trouble getting on parental portal to check balance. Also I have not found how to get some nursery code or whatever it is. I have the passwords straighten out. As it is I do not want to continue with program because you have made it difficult to navigate. I would appreciate that someone email me with all the steps to cancel my 3 months trial membership which I was tricked into signing up. I thought I it be good for my granddaughter, but can't figure it out.
Great facility to have but implementation lacks robustness. Keeps prompting for full login details every 2 weeks (user name / dob / password) which is a bit of a waste of time. Also Interface a bit flakey , for example need to return back to home screen just to refresh newsfeed.
I can see a great improvement on the app. It's been updated and saves log in details, can save pics and add home observations. It would be great if we could see the history of the home observations in similar format as the nursery ones. Also, a live chat with the carers would be great so we could directly talk to the carer live.
Not very user friendly. Photos load one by one and are the wrong way round. We can't download the pictures which we could on old apps. Not sure why the app can't have the gender programmed in. Feels a bit impersonal being told 'name ' ate their snack rather than his / her snack.
Basic, works ok, bit slow. Not remembering login details is annoying. Would be good to be able to filter daily diary by entry type (i.e. observations) See photos in one place and allow for download.
Used to work fine from last sept 2021 but since the recent update it will not load so I am unable to see my son's nursery updates which is really sad and also inconvenient.
Clunky. You aren't able to use your phone's back button to go back to the home screen. There is no refresh option whilst in the newsfeed
if you won't support finger print login, then at least remember the login details. Also looks terrible with distorted splash screen and barely works.
It constantly crashes and boots you. Out and always need to. Remember your code to. Log in which is not practical. At all very bad app
Awful. Stopped updating. Uninstalled and reinstalled and now nothing happens when i enter my nursery code so cannot even access the thing to look at what my child is doing at nursery
Difficult to log in, tried numerous times Eventually got in and I'm.now kicked out and cant get back in App doesn't get updated
This app is painfully slow it keeps loosing the connection to the server
Uninstalled due to can't log into my account with the CORRECT details.
It stops after less than 1 min and I have to login again.
I dont like school and this app reminds me of school
What is the nursery code? That's all i get. Enter nursery code...
Works ok. Get fed up having to keep enter login. Why don't you implement finger print id? Website is easier to use so uninstalling and you g back to that.
What the heck is a nursery code??!!! And lack of support for this app is horrible. Still have NO idea what a nursery code is? UNINSTALLED!!!!
Good when it works, but 75% of the time it gets stuck on the login page. Have had this issue on both ios and Android.
Never remembers login details i have to enter nursery code username date of birth and password everytime , sort it out!!!
Doesn't work. Don't accept the login credentials.
hate it doesn't work
How do you reset the password when it says your email isn't registered? Stopped being able to login and we're both locked out of it.