Partner MobileTech
Designed for on-site Installers, MobileTech helps you install and troubleshoot Alarm.com security systems. MobileTech includes essential tools that help to increase installation accuracy, decrease installation time, and reduce the need to call technical support.
Note: For customer privacy, some features are only available while an installer is physically on site. Also, only features corresponding with the Alarm.com Dealer Website login's permissions can be accessed.
If you need assistance or would like to share an idea, please email [email protected] or provide feedback through the MobileTech app.
Category : Tools
Reviews (30)
adding a video doorbell is basically impossible on an android device. i was told to get an iphone. that is an obviously unreasonable "solution" to a problem that appears to be years long from reading the comments... also weird how there are WAY more 1 star than 3 star reviews, yet the 3 star reviews are represented on the graphic. lol. censorship does not equal progress. especially in a case like this.
Can not log in as a mobile user. It states makes sure the app is installed and running the latest version... which it is. This is on a new Samsung S21 Ultra. Yet, I can log on as a user on a Samsung S20 FE. So frustrating because the S21 is my work phone.
the app constantly freezes when using a samsung. Cant add new devices or make new customers without the app failing. Trying to install a new wifi cam at a customers house and the app freezes when i go to install. Please Fix these problems.
Very slow and unresponsive. Takes way to many clicks to get things done and how slow the app is compounds that problem.
If I could give this negative 5 stars I would, app is garbage, constant issues, extremely inconsistent, freezes alot
Thanks to this app, I was able to fix my malfunctioning z-wave appliance from the comfort of my own bed.
Great app, allows me to manage the alarm systems that I have deployed.
this app helps technicians save time om or off site
Absolutely Horrible. Never works properly.
great app for techs on the field.
As an Installer this app so far has been a big help. Thank you
Very best at getting the job done
It's very very very SLOW but it's helpful.
Makes installation easy
This app is so slow
great tech app
Lot of bugs in the app. Half the time have to switch to the browser version to get mobile tech to work. Main issue I'm having is I can't click the search button anymore
This app works just fine I love it!! This app resolve my life
If this app were a woman, I would put a ring on it.
PLEASE fix to work with IOS 11. I use this everyday and when my IPad updated I can't use it because it says the developer needs to update to work with IOS11
Use it everyday! Helps me get a better understanding of what is going on with the customer while I'm in the field!
Makes it very easy to set up new customers
Super easy to use! And easy to install module!
Since the new update this app is garbage. It never works when I try to push on anything. Also it now looks like an old app with the new layouts. Very disappointed, definitely a step backwards.
It's a very helpful tool when dealing with your customers systems, no complaints yet.
I had to get an attorney to make Vivint to honor the contract that's paid in full. I also filled police report of Vivint harassment to me.
Helps me out when I'm in a bind onsite. I wish there were videos though.
I was hoping for more. Better off just using Mobile browser and going to full site.
I work with this all the time on iphone.It is indespensible for installation . Glad there is now an android version
was great in the beginning but constantly crashes, freezes and refuses to load.. My original review from two years ago still has the same complaint. Zwave adding can take all day if the controller and devices arent in agreement. The app will freeze if there is a tiny hiccup in adding devices. You guys really need to get this together, control 4, URC, and others are all better smart home integration technology by leaps and bounds...