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PartsTown

The Parts Town mobile app empowers industry professionals with the ability to find parts and manuals for virtually every piece of commercial kitchen equipment out there. The app includes tools that make searching for and purchasing parts a breeze.

Equipment Manuals – Download all the commercial kitchen equipment manuals you need across hundreds of manufacturers. Save them locally to your device to view them offline.

Interactive Diagrams – Interact with equipment diagrams by pinch and zooming and clicking on parts to retrieve the part details and availability.

Hyperlink Manuals – Links in equipment manuals connect you directly to the product information page. Go from parts identification to purchasing with ease.

Live Text Chat – Chat with one of our customer service agents: The app includes realtime text based messaging with one of our skilled customer service representatives. Get the answers you’re looking for now.

PartsMATCH 1.0 - Bringing image recognition to the restaurant parts world: Through the use of cutting-edge visual search technology, PartsMATCH allows customers to take three photos of their part, answer several brief questions, and get back the top visual matches from among hundreds of manufacturers, thousands of models, and tens of thousands of parts.

PartsMATCH Assistant - Fast, convenient help from a Parts ID Specialist to find your part: The app allows you to optionally submit photos of your part along with other information such as serial number, voltage, and gas type, and be notified immediately once the specialist has located your part. Choose to receive an email notification or phone call in addition to the automatic push notification sent directly to your phone. Click through the matching part to quickly add it to your cart and check out within the app.

Voice Search – Use your microphone to search for parts: In addition to using text based key word searching, you can use your microphone with our voice recognition solution to find parts. Just speak what you are looking for!

Synchronized Manuals and Cart – Your shopping cart and manuals are now available across any mobile device when you log in to your account. Revisit your shopping cart and manuals at any time on any!

Order History and Tracking – Review your order history and check shipping status: Simply log in, go to “Order History” and review details about your current or previous orders.

Category : Books & Reference

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Reviews (29)

Jef. P. Sep 15, 2020     

I've emailed the developers 3 times with no response. I get a network error on my Note20 Ultra so I can't download manuals. Only app I have issue with. I've been using the Heritage Parts App, its not as refined as partstown, but at least it works the way its supposed to

Jos. M. Feb 22, 2019     

I can find the parts I need when I need them. This app saves me a lot of time and my customers a lot of downtime.

Joh. B. Apr 23, 2021     

Can't complete order, had to go to the website to finish. App crashed .

B. P. May 3, 2021     

There are no part names or descriptions like a web browser lookup gives

Spa. &. G. Dec 1, 2020     

App always says it cant connect to server.

Cor. D. Feb 2, 2020     

I use this app on a daily basis, it's almost so useful that I'd be screwed without it lol.

Joh. C. Mar 20, 2021     

Parts town is by far the worst part supplier I have ever dealt with our company was forced to use this company seeing how they bought our original parts supplier Sub Zero customer service that wasn't a typo that is below zero

Ray. M. Jan 11, 2022     

Is not the auto parts of O'Reilly.

Md. F. H. Sep 19, 2021     

This is a very nice app

Moh. I. Oct 29, 2018     

Good and useful

Rob. L. Oct 9, 2018     

I use it for work...

Abu. J. S. Mar 29, 2021     

Great application

Fer. G. Apr 10, 2019     

best

A. G. u. Mar 21, 2018     

Since their most recent website overhaul if you don't have a US account this app will not let you log in. Edit March 21 2018 Are we still expected to believe your fixing the problem for your Canadian customers? Seems more likely after this long it's been decided we're not a majority and it's not worth it I'll be moving on to support someone that supports us.

A. G. u. Apr 1, 2018     

Long time buyer of parts. Great to have this app. available.

W. D. Oct 30, 2017     

Best in the whole wide world.

Lau. H. Nov 24, 2016     

Great resource for quick parts identification by multiple headings.

Nic. K. Aug 30, 2016     

The absolute best

Jam. C. Aug 15, 2016     

If you work in the food industry like I do. You know your kitchen equipment will break down eventually. Manufacturers have replacement parts,but at a high cost. That's when Parts Town comes in. Once you make your login info. The discounts are remarkable compare to the manufacturers price. Up 50% off on some items. Manuals are also available. So to save time and money, and see exactly what part you're getting and knowing it's the right part. Download NOW!! Believe me you will not regret it one bit.

Ste. P. Aug 5, 2016     

You can spin the parts around to identify the part from all angles. Downloading and storing manuals is also a huge benefit!

Jos. K. Dec 23, 2015     

Great application for parts identification and ordering in the field. Nothing like it out there.

Jer. B. Jul 11, 2016     

Depart Town app is a number one app for any technician in the field

Ray. R. Apr 14, 2016     

Nothing else like it !

tit. C. Oct 19, 2014     

Great for on the spot diagrams, parts list And pricing,extremely helpful for more accurate flate pricing to customer.

Jim. R. Jul 8, 2015     

App keeps on giving " no internet " error on both my Android devices app is useless for now hope it'll get fixed, cool idea and attempt though

Kev. J. Mar 16, 2015     

Great app to find parts by manufacturer and model number and to find manuals. Don't leave home without it! Would be better if PartsTown added their app "PartsMatch™" Assistant.

Ste. J. Nov 24, 2014     

Best easy to navigate app. Love the 360 images.

Jim. C. Sep 1, 2013     

An extremely resourceful tool for restaurant technicians.

A. G. u. May 6, 2012     

It is really awesome tool for the field 1000's of equipment manuals in your pocket.