PatientReach Mobile
- Send and receive secure text messages with your doctor
- View appointment history
- See upcoming appointments
- Set appointment reminders
- Send appointment confirmations
- View your invoice history
- View or be notified of outstanding balance
- Submit full or partial mobile payments
- Connect with your provider through social media
- Tap to enter contact or navigation data
Home Screen: You can link multiple practices to your PRM app, (i.e. your primary physician, dentist, optometrist, and dermatologist can all be viewed on the main screen.)
Practice Screen: Within the screen for each practice, you can tap to call, populate the office address into your phone’s Map application, and connect with the practice on Facebook or Twitter. You can also click to add the practice to your phone’s contact list.
The main screen for the practice features three key options: Secure Messaging, Appointments, and Balance Information. A notification will appear next to the clickable section if there are unseen notifications, like a reminder for an upcoming appointment, an unread secure message, or a past due payment.
You can also elect to have notifications pushed through your phone when you have an appointment, message, or payment reminder waiting for you.
Messaging Screen: With a secure sign-in, (completed via a 4-digit pin), the doctor-patient messaging section of the application allows you to send and receive HIPAA secure messages with your provider or their practice staff (like mobile patient portal messages in text format.)
Clicking on a message thread takes you to a text-like conversation view for easy back and forth communication. Here, you are able to take photos, capture videos, or attach files. Your provider can also send files and images for you to view.
Appointment Screen:The appointment section of the application lets you view your appointment history, review details for upcoming appointments, confirm upcoming appointments, add appointments to your eCalendar, and schedule new appointments.
Balance/Payment Screen: The balance information section of the application is where you can view your invoice history, as well as make payments for outstanding balances.
After entering the payment amount, you can quickly submit the payment by taking a photo of your credit card or entering the information manually.
Contact your healthcare provider if you aren’t certain whether or not their practice is connected with PatientReach Mobile.
Category : Medical
Reviews (29)
A) TOO Huge for what it does/claims 2 do -B) NO Reason to NOT run from ('move to') sdcard, is occas. use App.-C) App only good With 2 Party att'n: Mssgs Sent 'to Dr.': IF Addressed, ONLY "Pls Phone Office"; App. Purpose to Evade 40-90 min Phone waits. -D) Due 2 Size; MUST Uninstall n ReInstall when needed, as Minimalistic 'Device' Storage for 'Basic' Android Functions (ea UpDt seems to need more n more) PERMITs Few if Any additional Apps. pending their Size. Occas Use Apps need b on sdcard.
Unable to verify account! Sent me text messages and emails to links that don't work. Eye Dr sent me a link to sign up and doesn't work. What a waste of an hour of my time trying to figure it out and nothing! Deserves 0 stars
I can message my doctor on the app fine, but when the office messages me back the app won't open, it just keep crashing.
was promoted in a way that made me believe my provider used this app. they don't a complete waste of time. no thank you
Used the app and got no responce. Went to my doctor appt. was told ' Oh that's new '. Do they want to to use it or not?! Before I moved here the Everett clinic used their app and it was great.
Love this so now I can keep informed about eye exams and important information.
Unable to verify account! It's irritating!
Please add online one time payment, add what insurance pays and what patient pays, add appointment cancellation button.
I took my bro in law to his appt and I was very impressed as soon as I walked in the door,and the ladies was very helpful and polite.Everything was done in a very short time.
Convenient, easy to use, helpful!
Easy to use. Great app!
changed phones now can't log in
App Won't Open ! Please Fixed !!.☹️
doesn't work correctly
The link wouldnt let me logg in,i try everything nothing work
Very easy to use.
Purty good app it does what's it's supposed 2
Wouldn't accept my email account
THIS app is useful but makes it hard if you forget password. I cannot get in at the moment.
Geez, it's absolutely ridiculous that you allow push soo many ads in your game. And then you want me to rate it??? Actually, I rate it a -* and with that...over and out bc I'm uninstalling.
I very much like this app.. it is very helpful ..
New to this
Too cumbersome... Tried to change my password and it kept repeating the same screen over and over and would not allow the change..
Worked just fine but going to the dentist twice a year don't think I really need the app on my phone to tell me that there is absolutely nothing else you can do in this app besides look at your appointment.
So awesome! I love being able to ask questions about my healthcare and check my appointments without having to call.
Downloaded, but removed it because the app won't let me move it to my SD card.
Very helpful especially if you're on the go all the time
Love the set up on this app
It's really bad that this app has not been updated for 3 and a half years. None of the concerns that other users have expressed have been rectified or addressed. That's why good developers update the apps that they develop. Apparently this app is not worth the developers time to update it. The only thing that this app is good for is viewing your appointments.