PCM Connect
Another highlight is navigation using images from the Photos app. You can start navigation using the coordinates stored in a photo.
The app also includes an online search function, which you can use to find destinations such as restaurants, for example, and save them in your favorites list.
With the Porsche Connect App you can also check the current traffic situation at your destination before you start your journey. While driving, you can use the real-time PCM traffic information service to ensure that you reach your destination quickly and safely.**
Music Services are also included. The Porsche Connect App provides access to millions of music tracks through the apps of various music providers, which you call up using the music player of your PCM.
The availability of individual Porsche Connect App functionalities can vary in different countries.
**The use of the real-time traffic information of the Porsche Connect App is free of charge. The real-time traffic information service as a component of the PCM navigation module includes a free inclusive period of at least 12 months and can be extended subject to a charge at www.porsche.com/connect. The use of this service requires a data-enabled SIM card.
A separate, subscription-based contract with a cell phone provider is required. Information on availability of real-time traffic information as a component of the app and of PCM in your country can be obtained from your Porsche Center.
Category : Lifestyle
Reviews (27)
Problems much the same as others. Occasionally works and then locks up. When relaunch just logo n screen so uninstall and reinstall. No point in trying my porsche app if just as bad. Bluetooth connection on my 2018 cayenne with android needs to be in place for a few minutes or drops out. Fine with iPhone. My android OK with other cars. Porsche should try and use the app developer then mercedes use as very good!
Poor connectivity. Still improving functionality. Status and notifications confusing. User guide weak. This is a beta version surely? After much dialogue with Porsche UK and dealer : connectivity is more reliable but all the weaknesses remain. There have been no significant improvements to the app in 12 months. This and the software interface on the car itself (particularly music, charging and HUD) are major drawbacks to what is otherwise a fabulous car (Taycan 4S+). This damages Porsche brand.
Really disappointing. 1. Have to re-enter my credentials almost every time 2. Connection extremely slow, most of the times it tells me car control is not available. 3. Sending a nav target does never work And don't tell my, I have to connect to the car directly over WiFi, that cannot be the intended use for turning on the A/C or sending over a navigation target. Coming from a Tesla I didn't expect the app to be as good as theirs, but not as bad as it is either.
Really terrible. I'd give it 0 stars if I could. Pain to get connected in the first place but impossible to reconnect. Connecting via the pcm hotspot and inputting the password then requires login / authorisation from a webpage that cannot be reached. Audi app used to be the same but got good just before I sold it! Not that it really matters as it never found destinations or transferred them to the car anyway. Oh, a second app is required to see the car status, I kid you not. I've given up.
I think this is one of the worst apps I've ever used. Others have had the issue of the app requiring multiple log on and eventually it just goes to my web browser and logs in via the internet. It takes several minutes for the app to update the status of the car and many times it just logs me out. It does not allow me to set profiles and the timer didn't work when set for charging. This is a waste of time to use.
2019 cayenne owner here. Should've bought a Tesla if I wanted good and intuitive dashboard controls and easy pairing to phone. The Porsche app and in dash navigation are atrocious at best and non-functional at worst. Very clunky to input your navigation controls. There's so much red tape just to get everything connected up and running and once that's done it doesn't even work right. To thumbs down. My old VW was a friendlier setup than this. 🤣 Same Auto group too... ironically.
Would give 0 stars if it was possible. How can something apparently as simple as connecting two devices be messed up so badly. Porsche, what's this about. no QC?? UPDATE 23/02/19 Despite appearing to care with their comment below, it's just for show. I sent an email to which the developer didn't bother to respond. it's a big F O to me and other frustrated Android users. Shame on you!!
Setup of a new car is too complicated, for no reason. Requires sign-in every day. Doesn't allow charging as secondary user. Address search is producing irrelevant results. Sending addresses to car rarely works (takes hours). Connection to car is flaky. If left open, drains battery crazy fast, phone gets hot. Fire your engineering team, and get a new one, Porsche. Great car with crappiest software. 👎
Keeps throwing my login credentials out on my Note 10+ Sometimes it tells me I have no registered vehicles. Sometimes no connection to the vehicle. I have also sent a report to the associated email through the app, TWICE, and only gotten an autoreply but nothing else. I would also very much appreciate Android Auto support. I understand these things take time. But come on, this is literally on the level of being very difficult to do worse, even if you tried to.
no clue how to use this app..no way to transfer destination to the car.. doesn't have any other functionality any way...what a waste. I email as suggested by the developer and never ever got a response... Update:I was finally emailed instructions on how to transfer POI to car. These steps were not available anyone else that I know of. But since the. A new problem has occurred. After I put in an address the app screen map area remains blank and does not display google map with direction. But I am still able to follow instructions sent to me to transfer POI So bumping rating to 3 ⭐️
a lot left to be desired.. battery level never updates correctly, can't start engine only climates settings and even that doesn't work most of the time. also for music integration - amazon music ??? really and then apple music ? you guys heard of spotify ? the app is worse than land rover which I didn't even think was possible... bmw connect app is literally light years ahead as well as the idrive as I own both
Update 12 Sep 20. After much work by my dealership tech support and the engineers in Germany, it seems things are finally working. I think the German engineers learned a few things from this experience and hopefully the app developers will follow suit and reprogram some of the app to make it more user-friendly and stable. Half the battle seems to be a user interface that isn't too intuitive. Very happy to have things working!
When I purchased my Macan, it worked fine, but at the same time as my 1st service in June, it stopped working. Had 4 visits to dealer, numerous calls to Porsche support, only to be told now that it's probs not compatible with my BlackBerry on Android 6.0, after their recent upgrades, usual excuse for something that hasn't been fully tested, very disappointed, thought Porsche would be much better this
garbage. doesn't have work intuitively and after a year they don't care enough about it to make it work right. the problem with Connect is that most of the time it doesn't actually connect to your car. now I'm getting promoted by my car to renew everytime I get in it.
Awful App. Very rarely works when you want to do something remotely. Its now saying I have no car connected to it. However when I login on my laptop its there and useable. Absolutely rubbish and a huge let down compared to my old X5 which worked 100%. Hope they can sort this connection problem out in the future as its simply not good enough for an expensive car like this.
funky operation... inconsistent... And now, didn't work with my password... Had to do a password reset, and should not have happened. It seems that everybody's having the same issues with this app from what I read. Always says it can't connect to the PCM, yet the commands seem to work. Called Porsche technical support and even they couldn't understand why it always giving me that stupid message. Great car, garbage app...
Embarrassed to think that Porsche would put out such a worthless app. Works about 10 % of the time and crashes almost all the time. Worse on Android 10. They only care about Apple users. Porsche was nice enough to respond to my review and ask for details so they could help. The email address they gave me doesn't work ...! Destinations never transfer to the car.
Since the update my mpg shows as US not UK, contacted UK support who suggested uninstall and ensure PlayStore is set to UK before reinstalling, it is but no different. Also as others stated Amazon music sometimes works for a short period of time, most of time doesn't. PCM should support Android Auto as well as carplay, all other manufacturers do, my Audi Connect did and worked much better. This is the same system with featured blocked as Porsche got into bed with Apple. Very disappointing.
It took almost two weeks & countless calls to get the basics working on my 2017 CPO Panamera. Porsche had to call the previous owner to cancel his service contract. Imagine my disappointment to find most of the data & functions are worthless without everything on the car optioned. I ended up canceling the services required to use the app & given a full refund without any hassle. The Porsche driving experience & quality materials are superior to most brands. The app doesn't measure up.
The app is terribly buggy, does not retain session tokens and randomly requires reauthentication for no damn reason. Disappointing to say the least. Edit: the 17Sept release may have improved the reauthorization behavior. The app still did not see the car but that was due to a OTA module issue on the vehicle itself.
The app worked on the phone synced with my PC but does not sync with the car which makes it a pointless app The PC did not sync with the car either. Porsche when trying to solve the problem locked My Porsche account. I tried to delete the app and reinstall, the icon disappeared but my phone is now not compatible with the app, but suspect the app is still running in the background due to unidentified battery use on the phone. Do not install DANGEROUS. The initial lack of the interface makes the GPS in the car useless.
At last, it is stable on Android :) Would be great if now you could integrate it all to one app instead of handing over to Car Connect. Also, PLEASE support Android Auto in PCM. -- Keeps crashing on Pixel4 with latest OS. Only displays contact or calendar info if the address contains a county in the address. Crashes if you search for contacts where there are no country designation. Crashes on first mile navigation. Disappointed Porsche! Still an issue after Feb 2020 update :(
App doesn't allow me to log in. I've called customer relations and they reset my password. However, I kept receiving the same error "cannot log in". They said to wait a day and try again to see if it sorts itself out because they have no way to troubleshoot the app I received the same error the following day. So the app is useless to me. After paying a premium price for a vehicle, you'd expect these little things to work. Note - I've never had any issues with my bmw apps. Best, Shaunt
It's a completely shocking app. When you manage to log in, it keeps loosing connection to the car. I have unlimited data on my own sim, and online info and radio are perfect. I only need the app to use Amazon music in my pcm. Why can't that be a loaded app that you log into, then I wouldn't need this useless app.
it definitely leaves a lot to be desired and the interface is super basic. it will frequently make me sync another pin from my Porsche portal... having owned many Porsche over the years and now with the newer models that lean on the connect app, this really needs an overhaul and I would be happy to do it, if asked.
The secret step (even the dealer rep is totally unaware) to get connected for the first time is this: once you put in your Porsche ID and activation code you get from the Porsche website, you have to connect your phone to the hotspot WiFi generated by the Porsche SIM card. Then the app will connect to Porsche server. Car locked/unlocked once within 5 mins of connecting. Then stopped working again. What a waste. I certainly will not pay a cent to renew this app after first free year. Shameful.
Absolutely THE worst app I've ever used. Unfortunately, though, I must continue to use it to play uncompressed Amazon music on my 911 (cannot go straight bluetooth, because that compresses it.) The good news is that Porsche is replacing it with My Porsche app. But Amazon functionality has not yet been ported to it, so still paying an annual fee for the use of a bad legacy app. Very disappointing. If I had IPhone instead of Android, I don't think I'd have this issue. But not changing!