• Phoenix G2 FSA Mobile 1
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Phoenix G2 FSA Mobile

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The Fire Station Alerting (FSA) Mobile App is an extension of the Phoenix G2 Fire Station Alerting System, manufactured by US Digital Designs (USDD). With it, firefighters and first responders can get instant verbal, written and location fire station alerts, regardless of whether they are in the fire station or on the road.

>>ONLY authorized customers using the USDD’s Phoenix G2 Fire Station Alerting System (FSAS) may view and/or hear mobile station alerts. An activation code is required.

>>To request an activation code, please contact your agency’s fire station alerting system (FSAS) administrator.

>>Available on Android 4.2 and higher

>>App technical support is only available via a fire agency’s administrator for the Phoenix G2 FSAS.

**HOW IT WORKS**
>>Sends simultaneous mobile alerts to designated mobile users and fire stations.
>>Alerts personnel as individuals or groups (e.g., units, stations, districts, etc.).
>>Get directions to the incident location using your device’s built-in mapping capabilities.
>>Enables users to save notifications for future reference and search for previous notifications.
>>Provides an easy-access email address and phone link to the fire agency’s FSAS administrator.

**FEATURES & BENEFITS**
>>Customize alerts. First responders can receive an audio tone, vibration on the phone or a visual text message, or all three.

>>Locate the quickest route. Use the mobile device’s GPS technology to arrive as quickly as possible, since seconds can determine whether someone lives or dies.

>>Search and save content. Find specific incident or alert types, unit assignments and other critical data for review, then “pin” specific alerts to access and/or analyze at a later time.

>>Receive simultaneous alerts. Life is unpredictable and, more often than not, first responders might have multiple incidents to which they’re responding. The FSA Mobile App provides concurrent alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications.

>>Hear the same, consistent, automated tones and voice as the station. A predictable tone and easily comprehended vocalized alert (VoiceAlert) can dramatically increase the accuracy and comprehension of the incident details.


>>Turn alerts on or off. Nobody deserves rest more than off-duty emergency responders, so the FSA Mobile App has a simple on and off switch to disable or enable push-notifications.

>>Filter notifications for a specific need or desire. The fire agency’s FSAS administrator can assign users to units or stations and specifically match what individual users need to see and hear. Users may also create their own individual filters.

>>Receive alerts for more than just one unit or station. Alert monitors enable users to receive alerts for combinations of units, stations, districts or incident types. Supervisors or special team members can keep up on activities of interest.

>>Rely on the app for redundant alerts. A user can be out-of-quarters, out-of-apparatus and stuck with a malfunctioning radio, yet still have another redundant means to ensure that the appropriate personnel are alerted as quickly as possible.

**REQUEST ACCESS**
If you’re a customer of US Digital Designs and need to gain access to the app, please request a FSA Mobile App activation code from your fire agency’s FSAS administrator.

To become a USDD Phoenix G2 Fire Station Alerting System customer, visit stationalerting.com/start or call +1-602-687-1730.

Category : Communication

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Reviews (22)

Sco. S. Oct 10, 2020     

It is really pretty useless if there isn't a notification loud enough to wake me up for calls when I am off duty and need to listen for recalls. It could be that I am missing that option in the 80 choices for tones to adjust the settings on, but there is no way to find out which tone corresponds to which agency, so overall, this app is great, if you are awake and are OK with your phone's default notification tone, but not if you are looking for a substitute for a pager.

Nic. E. Jan 3, 2019     

I understand that a map in the app requires Lat/Long from CAD, but an easy way to click a button and have Google Maps open so we can check it ourselves would be nice. It would be great if the address line could be copied and pasted for this purpose. Also a trash can button, or delete button to delete calls we don't want in the log anymore would be helpful.

Jam. F. Oct 11, 2018     

Great app. Love the mapping functions and plotting. Only thing I would improve is a place to add notes for each individual call or run.

Jef. F. Mar 22, 2021     

App is good, but it would be helpful if there was a way to delete multiple calls at one time.

And. L. May 28, 2020     

Works well. Just wish it had a dark mode/theme.

Ois. D. Jul 30, 2021     

Doesn't say up to date when it works it's good but the problem is it rarely does.

F. F. Oct 1, 2019     

Lousy, cant get to ring on phenoix g2 app and support is no help

R. C. Oct 10, 2019     

It operates as intended...

Tho. R. May 16, 2021     

Good application

Chr. B. Aug 4, 2020     

Audible alert defaults to phone default no matter what i do...i have since changed 11 of the tones and only have 3 monitors to no avail. blending in with all of my other texts and app noises defeats the purpose. Update- delete app after a while and reinstall reset alerts.

A. G. u. Nov 17, 2017     

Not happy with this at all. I'm running Android N. I dont get audible notifications, it worked for a couple of days, but now I just get is a visual notification. I have been through all the permissions there are... horrible app. The only support is my local admin for the department. This has already been reported, and still not fixed or addressed by the developer. Last update was 9/16

A. G. u. Jul 13, 2018     

Just down loaded to use at work. When I open the app it shows the icon then goes to a blank screen. Wont go to a point to put access code in or even give me an options tab

Dav. L. Apr 12, 2017     

Does not work on my note 5 running 7.0. no push notifications for any type of monitor.

Car. C. I. Jul 29, 2018     

I am using VS988 and i am not getting any alert on my phone. The icon pops up in the notification bat but I do not get any alert that it is there. Please help.

J. F. Jul 25, 2018     

Having the same notification issues as others on android. Galaxy S9+. Decent app, but could use some tweaking. Additional in app settings would be useful, such as notification settings.

Sha. K. Mar 17, 2018     

I just switched from the Samsung galaxy 7 to the galaxy 9. After installing the app on new device, when I open up the app, the logo pops up but then the screen goes gray. Have Uninstalled and reinstalled numerous times with no change...

Bra. G. Sep 14, 2017     

Audible alerts don't work. This is a big issue for me personally. Why has this not been added to Android yet? Edit: I've noticed the alerting works when app is open in the background. So if you keep it open it will alert you like advertised.

Wil. R. Oct 21, 2017     

Audible alerts stop working after a few calls

A. G. u. Aug 26, 2018     

Does not work on S9

Mar. K. Jul 4, 2018     

Doesn't push any notifications. Tried going through every setting, deleting and redownloading, no luck. Worked on my Samsung, not so much on the Pixel 2.

Jon. A. Sep 16, 2016     

Not getting audible tones unless I tap view event. It worked the first day but now only getting visual notification. I have verified that I have the app as on duty and my notification sounds are on.

Ric. G. Aug 27, 2016     

If I select off duty it should not show any notifications not just mute. My phone can mute on its own. Vehicle assignments change every shift and shouldn't be a hassle to change. If I disable a push notifications disable it! Don't just mute it. Well guess what, I still get the pop-up in system tray. I have confirmed it's set to off duty. I removed any monitoring and assigned my self to a station since this is the only way to use the duty button. I am not monitoring anything. Galaxy s7