Category : Personalization
Status Mar'22: most of my advice from last year still not implemented. Needs an order history page. And photo enhancement tools. __ Jan'21: Pros: Very easy to navigate (intuitive). Works well with Tmobile Tuesday offers. _ Cons: Requires both email & # to order, instead of and/or. Does NOT send a confirmation text to phone after you place your order, so you wonder if you even typed the right email. Lacks an order history page. Lacks photo enhancement tools (fix brightness, sepia tinting, etc.)
My pictures don't load. I've been trying to use the app for over 30 minutes and only once my pictures showed up in the app, I couldn't find the ones I was looking for so I resave them so they appear as my recent pictures but now they just don't show up, the thing just spins and nothing. Also I couldn't find a help/feedback option in the app, that's why I post this here. Changed my rating from 1 to 3 stars because it finally worked, but I spent too much time in something this simple, please fix
Terrible I've tried 3 or 4 time using this app and it would never finish the process. Took me a long time to pick out which photos I wanted and sizes and to have this process not follow thru was very disappointing. There is a chance I did something wrong during the process. I leave it up to any individual who would like to give it a try but I won't be using this app again
This app is horrible at letting you know where your pictures will be cropped. It shows a huge area to work with, and I really don't think that's where the margin and bleed line are. I guess I will find out when I pick out my pictures later, how they are going to look. And, if the cropping is bad,I'll have to hear from some teenage child that I should have followed the "cropping tool" on the app...even though I centered each one of my prints. After 20 years of experience, I know photo printing.
It's great, but could be better. The prints come out the same quality as what they are on my device. No blurryness or anything. The app is pretty easy to use, but I do wish there was options to CVS promo and discount codes. Edit: The past week or two I've been trying to make an order and they've been coming out blurry every single time. They've only done this once before when I kept crashing the app by putting in 30 photos at once and taking a bunch off when I was narrowing them down.
I like the app but it can be slow to execute at times especially when waiting for the endless spinning loop of the "Circle of Death" to stop and load the photos. Although, my first order was a mishap due to a cropping mistake which CVS offered to fix at no charge, it would be nicer to have a better preview feature to begin with so as not to have crop mistakes at all. The app has room for improvement but all in all it is one of the simplest and easiest to navigate for the majority.
Very easy to use. Unfortunately, I had a problem where I selected 22 prints, went through cropping each one, and clicked "Print to CVS", only to be told there were only four photos I selected. Tried again, and this time only 19 were selected. Turns out if you spend too much time cropping the photos, the app deselects some to supposedly "save up space on their network".
I don't know what issue this app don't have, everything that you try to do, brings up a bug, I have tried several times to pick the photos, in first place is slooow but really really slow and then when you try to print them after you waste 30 min picking them, the app just show you 5 photos, I guess I'll stick with Walmart and Walgreens for my prints.
I live .3 miles to my CVS AND THIS IS AMAZING!!!!! I am the one in the Family that takes pics and distributes to Family for Holidays....so ITS BEEN A GAME CHANGER!! LOVE IT! EASY EASY? And I can pay cash to pick them up instead of having to enter ANOTHER CC ONLINE! Definitely a REPEAT CUSTOMER of 4 years now!! I've had prints and gifts made and never disappointed! And my Family is always looking forward to what I give them next, so that's always nice! Thanks to this app and the CVS STAFF!
App is a scam, customer service is no help. Don't trust this company Tried to get the tmobile offer and the app repeatedly would change my order while trying to make it. Also it kept saying the incorrect number of photos but after quite a while I finally made sure it was all correct and the app STILL changed my order at checkout to be $85 when it was supposed to be free. Customer service ignored me for days on every platform and never canceled my order. This also happened to others, be careful
The most user friendly interface that's ever been designed. An absolute breeze to order any size print imaginable.
If I could give zero stars I would. I ordered a bunch of pictures through the app and was supposed to get an email when they were ready but it never came so my pictures were just sitting at CVS for a week. I emailed "support" 2x during that week and got no response. When I found out my pics were ready I go to pick them up and 8 of the pictures didn't even print and I was told I'd have to reprint them.
Hello to whom it may concern I used to love being on this app I ordered from it several times but the app has been changed and I don't like the changes you made to the app on signing out should say choose 4x6s and then choose more but it's a lot different now I think it says 8 by 5 panel panel so thank you so much I still will order from the app even though it will take me a lot longer to figure it out thank you so much and you have a good God blessed day
Tried printing a magnet. Went to111 the store after I received a notification it was ready. Store said they had no record of transaction and couldn't print it in store to try again. Will not use this app ever again, wasted gas going to the store which is far away...
Doesn't allow uploading from PC and then ordering from phone. Doesn't allow photos to be uploaded to an online album. Tried multiple times for app to show local (phone) photos, but failed. Had to spend 10 minutes figuring it out to get it to work. Order confirmation screen didn't have order number.
Not in sync with tmobile Tuesdays. Select redeem from TT app. Complete the cart process and full price is shown instead of discounted. Happened to Mr on 3 different TT codes.
Super easy to use. Five clicks and the order request was sent. Hoping quality is good and pickup is as convenient 🤞🏻
I don't understand why there is no process to prepay through the app for pickup orders. This is a fundamental feature of most ordering apps.
As long as the store emails you and prints in a timely fashion, uts a great app! You pay when you pick up!
Photo quality is trash. I got 22 free prints and was still disappointed. None were worth giving out to friends like I had hoped. The image quality is beyond fine, and I've had the same exact photos printed elsewhere and those were fine. Do not pay for prints with this app. Good lord.
Quick. Simple. Gave simple options of photo type. Gave clear confirmation and Gave price. I can't wait to see how they turn out and check out the customer service in store. Thanks for an app that is efficient and easy.
I got some free prints from a promo and they don't look that great. One was missing, one was duplicated, and at least three or four were blurry/fuzzy. Other apps don't have trouble with photo quality so I don't get why CVS consistently has issues. No notification that the order was finished and ready for pickup. I wasn't even sure if it had been placed properly because the app crashed and then it wouldn't let me redo anything
9-2021 Very easy editing & ordering. 4-2022 Again, a great experience. Thanks for partnering with T-Mobile!
Very difficult not navigate the app. Does not allow editing while check out.
Never have I printed photos since my first cell phone with a camera until today. This was super easy to use. Adjust the size, number of prints and what you wanted it printed on. Definitely will use again.
It was so easy to set up and use. I am not a tech person, so I was so thrilled that I forgot to wait for the email when the pics were done!
I downloaded the app to use a free offer. It was easy to use and self-explanatory to fill out. Super easy. Thanks.
Utter garbage. I downloaded this as prt of a the tmobile promotio. Even though it shows installed, it just keeps bringing up the install prompt and I never get to actually open the app and print my pictures.
They sent me 2 emails. 1 stated that they received my order.The 2nd stated that they were going to start printing my pictures. This was on a Tuesday. It is now Friday and they have never let me know if my prints are ready to be picked up. Guess I'll find out tomorrow when I go to pick them up. This is NOT same day or even one day processing. I must say I'm a bit disappointed.
If you just want to print your photos exactly the way they're saved, this is fine. Esp if you are rushing and you just want to print a bunch of 4x6 or other very standard sizes. The cropping "tool" is easy to use, but it's absolutely inaccurate. These days we all have selfies, and that means they're right up close, so keep in mind even if you don't crop your photo, it's going to be trimmed a little and that means faces are gonna be even more zoomed in! Other features are non-existent or broken.