Category : Photography
I ordered my tiles and they arrived so quickly. The print quality is excellent and they are so easy to install and move around. They leave absolutely no marks on the wall. I din't realize I could edit the photos right there on the app prior to ordering, but it didn't matter. Ins Tiles centered my photos beautifully. I will be ordering more for sure.
We love the photo tiles. Great, professional quality, and received extra adhesives (though we didn't need them). We may order again in the future, likely in the holidays, but hope the price is lower by then or there are more discounts. Questions were answered within a day or two. Overall, we had a good experience with insTiles.
Outstanding customer service! I haven't received my order yet, but if the photo tiles are half as impressive as their customer service is, I'm going to be very pleased. They were extremely helpful with addressing my questions and their responses to my inquiries were essentially immediate. They really took the extra time to make me feel as though my order was their top priority. If you're torn between which photo tile app to go with, you have no need to look any further.
Had two damaged tiles when delivered. I spoke to two people about them when it happened. I had been promised 4 new tiles and nobody ever followed thru after my replacement photos were sent. It has been over a year + and still can't get them to answer emails anymore. There chat function kept giving me errors in the app so it never worked. I have over 33 tiles and now when 2 were damaged I couldn't get any service! I ended up switching to Mixtiles now. Beware if you need help service nonexistent.
Very easy, simple ordering process. Quick shipping time. Perfect for a house or apartment - easy to put up and doesnt leave any damage behind. Clear pictures, good color, durable, no messing with frames and hammers. Highly recommended!
The tiles stuck for less than a month and one I tried to move somewhere else after having it on the wall and now it wont stick at all. I contacted the company over 5 times over the course of 5 months and they said 3 different times they would send replacement sticky pads out and I've yet to to receive them. I am not happy! I also contacted someone on the instagram app and was ignored. Being treated like that is not ok
While I love their products. I am really not happy with the customer service. Both times I have ordered I have sent emails with no answer. When you order you receive a receipt/ order confirmation in which they clearly state they would be more than happy to answer any questions. They don't. Again GREAT Quality product. But customer service needs some serious attention.
This is such a great idea for printing photos from my phone. They hang easily and can be moved around easily. The colors are bright and the resolution is great. Getting ready to order more now!
Ordering process on app was simple. However no confirmation of order was received and there is no support or contact options or details on the app. Tiles did arrive but I was disappointed with them. Print quality was good but they appear printed on cut black foam and did not match one I already had as a gift (happy to accept maybe I was given wrong company details by gifter) Tiles arrive with no paperwork which I find poor. Take your chances and just hope all arrives OK
brilliant product, really easy to create fantastic memories. the app is really easy to use. the delivery was super fast. overall I would highly recommend buying from InsTiles
my first order was fast they are light weight and turned out so great that i ended up ordering 50 all together. and if u have any issue there fast to get back to you and help they turn out great i did a wall just for my 6 month old son its awesome and i love looking at it
Ordered a set of 4 tiles at the beginning of December 2020 and still have not received anything. Tried contacting "Emily" / Support and heard nothing back. edit: Server now doesn't respond. App is dead. Don't install.
BEAUTIFUL!! I highly recommend InsTiles! The app was easy to use, the pictures are high quality and arrived fast. Great gift idea, too. I will use them again & again & again!!!
Emily helped me out. She had great customer service. Due to the app not working, she had me email her my pictures and she took care of it. I received my pictures in a week!!! I am so happy with my pictures.
This app is great. It is so easy to use and pick what pictures you want to use. The pictures are so easy to set up and hang onto your wall after you receive them. The pictures look so beautiful on my wall.
Just received my tiles and they look great! They were shipped to Canada and arrived very fast with no issues. I totally recommend ordering from InsTiles!
Tiles were lighter in weight then I expected which makes them perfect to hang. Great quality pics. These make some awesome gifts as well as visible memories.
I received my three photo tiles. They're light weight and even though I have textured walls, they stuck just fine and are still there. I will be ordering more, soon.
The picture quality is great and I like that it’s lightweight so I don’t worry about it falling off the walls. I made one for my boyfriend and he loves it. The price points and quality are just right. I love how easy it is to order tiles and quick shipping too!
I love the tiles, app is easy to use. i would like to see more features for editing or adding text.
So easy to order. Beautiful pictures. Its so great to be able to change pics around with no holes to patch.
Poorly I am trying to communicate with them and get no response back. Tried through Facebook, e-mail. Conveniently they offer no phone number. Feeling annoyed
They literally rob your money and will never communicate with you again i sent out 2 emails and used there chat box 2 times and zero response dont use this app they will just take your money and disappear! If i could give zero stars i would !
Emily was a great help. the discount code wasnt working, so she issued a refund. I'll update once I get the photos
Love working with Emily! She is so helpful and quick throughout the process. Can't wait to see my titles!
Simple and easy to use. Efficient and friendly service. High quality and amazing tiles.
best idea ever. love them so easy to move around and the pictures come out great!!!
awesome customer service. my tiles were delivered in record time. happy with this company. i have ordered twice with them super happy
This was my 1st order! Excellent customer service and very user friendly! Thanks for your help Emily!
Super easy to use, quick delivery and quality is great. Comes with the adhesive stickers. Many of the tile apps dont work for android. This one does. The Only issue is that if you take a photo in landscape and you have items on the outer edges of the photo you won't be able to get it in the picture. Update 4/21- went to order more and the app stops when trying to order. The contact feature doesnt work...I am thinking they may have gone out of business.