Category : Health & Fitness
Would help if I can complete twice a day...? i.e. Most times I do the exercises before I go to bed - past midnight. But if I decide to have an early night and do the exercises (say 10pm), the app says I've already completed them for that day. Maybe lock in results every 12 hours (midnight 00:00am and noon 12:00pm). Other then that, a useful app, and love it's on mobile and web making it more versatile and accessible. The timer feature seems useless? Maybe good for some exercises, but not mine!
Physio got cut off and therefore did not complete consultation. She didn't call back. This is appalling. Also, how can an 86 year old, who does not use a computer but desperately needs help, access a prigramme sent electronically???? Terrible service.
Very helpful in keeping up with exercises on regular basis & short videos showing exercises also great as to what you need to do.
So easy to use and follow. Great prompt reminders and quick videos on how to perform exercises correctly. Highly recommend 10/10
Works fine apart from the total lack of support on Android for printing the instructions sheets, no link from inside the app to the website as this is the only way to print on an Android device as far as I can see. You support Apple iOS why not Android?
Easy to follow instructions, but would be better if I (the patient) could leave notes about the days exercises to better communicate with my physio about what's going on Your support email is useless
Really easy to use and correspond with practitioner. Although having two programs the latter glitches every two weeks and I have to uninstall/reinstall the app for it to return otherwise I just use the online version.
Probably the most unstable app I've ever used. This app constantly wipes exercises off my daily exercises, so I have to restart the app to gain the exercises back. A simple swipe down will make the exercises disappear. On the other very well presented, and top of the line physio exercises, obviously design by physiotherapy specialists. One star unless you make this app stable
When I complete each exercise, the coloured pain level indicator shown on the app screenshots in tbe Play Store does not appear, only the feedback box. Because of this, the bar graph just shows pain level at 10 all the time. I have the android phone version, all updated. Can you fix this?
I updated the app yesterday and since that update it has stopped working in the same manner and as smoothly. Before the upgrade I could click next on each exercise to confirm I had completed it. With the update now there is no next button, or any way to show I have completed the exercises.
many glitches before but recently attempted to use the app but instead the app refused to open and automatically shut down. after closing itself, there would be a small window saying to clear the app cache and it would correct the app but to no avail.
Doesn't work as supposed to. Exercises not updated, videocalls not happening
Love this app. It clearly shows what exercises my physiotherapist gives me
I really look this little app. I've never been great at doing the exercises physios set for me, or I forget the specifics of the exercise. This takes away all that and makes it easy to be compliant. I like the timer and the ability to leave notes on each exercise, as I often forget how I felt when doing them. However, the reminder function didn't seem to work for me.
I do like this app but a technical glitch seems to have arisen recently. It would be great if someone could look into it. In earlier iterations you could record the exercises in any order and when all are completed you make it as all completed. Lately, if I do them in a different order, the app isn't allowing me to show them as completed. Instead, I end up with a less than 100% even if have marked all as completed. Ta 👍
The feature to send messages to my physiotherapist keeps disappearing. Data doesn't always save. I sometimes have to enter an exercise several times. After completing an exercise the app moves to the FIRST (not the next) incomplete exercise TODAY. So if for medical reasons I need to skip the first one I have to keep exiting the one i'm skipping and then manually selecting the one i've completed, over and over. If you forget to enter data on a previous day and have to go back and do it later its even worse because you have to switch days over and over. Need more customization. My therapy is for fatigue, not pain but this isn't an option.
Really good app. Very professional with great videos, where personalised programs are entered in. For some reason though, the reminders don't work on my phone (even with all notifications switched on), which is a real pain. Also, I don't understand how some of the results that are produced onto the graph are actually calculated, or what they mean - and you can't make any changes to any results older than about a week, if you realise you have made a mistake. Overall it's a good app though.
An update. And Ithank you for your response. In discussion with my physio (who was setting my program) I reloaded the app with the new updated exercise program & now all is working very well. So i have to change my review to a far more positive one. Thanks for the offer of assistance. Unfortunately the program my physio loads for me, never shows up on the app. So it's useless. The same program is accessible via the web page with the same code. It used to work so it's disappointing.
Could be tremendously useful if the problems were sorted. Glitchy (videos are sometimes just black boxes), but the worst is that every time exercises are changed or added, your program expires and you cannot see them. Customer support is slow, cryptic, and evasive. The workaround is supposedly to sign out and back in with a new code, but the code never arrives. PT has asked repeatedly to do away with expiration dates but support is non-responsive.
This app is worse than a piece of paper. Everytime an update comes through it wiped out my exercise program. Same happens when my instructor makes a change. Only way to get it back is to uninstall and reinstall thus wiping out all record of progress. When i reported problem to tech support i got a "Don't call us, we'll call you" response. If you have any other option (including just writing your programme down) take it.
Did the developers use this app? I think not. A 5 second timer to help time holds... errr... and just how do I activate that when I'm holding a position? I want to do the exercises more than once but once done they are ticked for the day, can't indicate done again. Reminders don't work. May as well just have a collection of videos.