PhysioNow

The videos are great, but the selection boxes do not work properly, in the video call I explained that an issue with my ancle was no longer a problem and still had to answer dozens of questions about it and received exercises for it. The sets and reps overlap, so if you have to do the exercises twice a day, you are writing over your previous results. I have tried to call and email and no one has ever responded, yet when I signed up, I got my appointment the same day within a few hours.

Very intuitive and easy to use I like the excersize clips and short videos to explain how to do the excersizes

Doesn't work. Shows exercises complete when I haven't yet done them. Or doesn't show exercises at all. Or I can access the exercise but cannot rate the pain. Or I cannot "complete" it. Reported 3 times. Uninstalled and reinstalled multiple times as physios suggest but still doesn't work - given up.

Great way to show how to do exercises, helped a lot. Good way to record recovery. BUT. It stopped working yesterday for no reason. Can still record messages, but nothing else shows. Lost scale of use and pain levels..

The app won't load it just closes off as you try & load it up (Todays issue). Don't know how I am suppose to do my exercises. I've also found out aswell that new exercises won't load on app until you sign out & sign back in. But no one told me of this, By chance I figured this out myself. Due to that I was left complaining on the phone that I hadn't been forwarded my exercises numerous of times. Please sort these issue's out as otherwise it would be a great app to use!

Useful app but there is a really annoying bug when you first open your exercises for the day. Initially when you go to rate the difficulty/pain it will constantly revert back to 0 for about 20 seconds. This leads to inputting incorrect data.

Using this after a RTA as part of my rehabilitation. So far I've had 3 different consultants on video calls and the app is rubbish! It is good when it works but most days it refuses to work until its been left open for sometime then it works OK. I have several exercises to do some every other day which isn't logged so each day I'm not doing 100% not great for morale! Company and app are not worth paying for but better than doing nothing. Consistency with consultants & app would help!

Excellent service. I think the staff know what they are doing and the app is a great way of seeing the exercises you need to adhere too. I screenshot the routines and stuck them to the fridge... stop whinging guys, and get your excerises done.

Brilliant. The videos show you exactly what to do. You can set reminders to nag you to do your physio, and log what youve done. Your physiotherapist can add in the minimum recommended repetitions, sets and how long to hold positions. I'm only on day one, but I'm sure this will make me much more conscientious.

I wanted to use the app on my surface pro. i couldnt see why this wouldnt work. I clicked to download the app and found that had been installed on my Sony Walkmann. This has a tiny screen and no camera. If the app cant be installed on Windows, they should tell you

There is a bug at the moment and it does not record everything and it show me all the exercises twice so 22 instead of 11. Not really able to use it atm ,please fix it

The exercises have come very useful and efficient, making recovery very capable. Also the physiotherapists have been very professional and friendly.

App didn't open first time. Survey that's a requirement for the appointment doesn't appear, had to access via web browser. I read the guidance but it is showing as 0% progress. Assume someone has tested this app?

Waste of time.....repetitive boring exercises instead of actually providing a physical physio service. Very poor service by Ascenti. Update 24 November 2021 Finally had first physio session after 7 months waiting!

This app is terrible constantly crashes and doesn't record information correctly bit like the company ascenti not fit for purpose and no real interest in getting you fit or better just after the money

Rubbish. Doesn't recognise my code. I have to keep going into me email to use the link supplied, which proves the code is correct. Waste of time downloading.

Very good. Therapist listened to my problem & was helpful. Treatment helped to relieve the problem but not completely overcome

It won't post when I try to enter the number of exercises I have managed to do, it will only register if you do the full set of reps.

The app is great and useful with the iPhone, but people who have android like me aren't working 😕

Work initially on my mobile but no longer. Works on my tablet though but im snookered if im out and want to do my exercises then, waste of time!

Gets stuck at the preferences page. "Next" stays greyed out rather than blue.

I can't see my prescribed exercises or videos I only see them for few minutes then they will disappear and I'm not able to see them again.

It's impossible to login with a code sent by Vitality even though I manage to connect on the computer!

Was good from what I remember, didn't really use it much as only had physio for a short time.

Ok to start with but then it keeps crashing so I lose my exercises

Simple and easy to follow, it does its job perfectly!

It says my program code doesn't exist but it works perfectly well on the web.