• Pioneer Passport 1
  • Pioneer Passport 2

Pioneer Passport

Pioneer WV FCU is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Here’s what else you can do with Pioneer Passport:

-Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
-Set up alerts so you know when your balance drops below a certain amount
-Make payments, whether you’re paying a company or a friend
- Transfer money between your accounts
-Deposit checks in a snap by taking a picture of the front and back
-Reorder your debit card or turn it off if you’ve misplaced it
-View and save your monthly statements
-Find branches and ATMs near you

Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

To use the Pioneer Passport app, you must be enrolled as a Pioneer WV FCU Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

Category : Finance

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Reviews (30)

Cai. C. C. Mar 9, 2022     

Really great credit union, app works well, would recommend!

Ste. D. May 24, 2022     

Well organized and easy to navigate.

Ash. S. Apr 12, 2022     

Pretty easy and convenient. No issues.

Rud. H. Feb 17, 2022     

Normally easy to use and I really like. It is one of my most important tools in the tool box. It is somewhat difficult to make edits.

Sco. N. Jan 8, 2022     

I really like Pioneerwv FCU bank. Especially there app .its easy to use. They update it frequently. The customer service is great to. Sincerely RSN

Gre. H. Nov 10, 2021     

I was forced to change passwords, then have a verification code sent to my phone by text. The issue is the code never shows up. Ever. No matter how often I make the attempt. I do not want to install a verification application, so I am locked out of using the Pioneer app. Junk coding.

Chu. M. Mar 17, 2021     

Good app. The security of entering pw to make payments is good and bad. Good for security but bad since I use biometric. Wish it also would use biometric so I don't have to keep resetting my pw month! I like look. No issues with balance. Just I believe you have to subtract pending debts.

Dav. F. Apr 15, 2021     

Works fine. I like being able to transfer funds to loan payments fast. I like the app all around layout it good after a few uses. Could do without forced password changed though. Should be up to the user when to change password.

A. G. u. Apr 12, 2020     

I appreciate the ease of use of this app. However, I experience repeated needs to reset my password. I wonder if this is somehow due to me and my spouse (joint acct.)using the same password. This provides us double opportunities to make password mistakes.

Ben. R. Jul 16, 2020     

The app lies about what is in your current balance . Which is especially annoying over the weekends. Don't know if they're trying to fix it or not. But I've already lost a lot of money in overdrafts. if you're just using it as a template to get an idea of what you have that's fine but don't rely on it to heavily.

Ter. Mar 24, 2021     

Constant password resets and now the app instantly crashes when I try to open it. I'm just going to use the browser version, this app is garbage.

Pne. Apr 24, 2022     

The second you need to make a transfer it says error updating, of course the time you need it the most.

Hol. D. Mar 5, 2022     

Its easy to understand and use.

A. G. u. Feb 26, 2020     

App functions as it should, bank is a little bit more difficult to deal with. I am not a fan of the two factor authentication, the daily lit and constant fees.

A. G. u. Jan 28, 2019     

this app is too hard to use. you cant see everything on one page. it gives too much access to your account if your phone is lost.

Man. T. Jan 24, 2022     

Not that great, poor customer service.

A. G. u. Feb 10, 2019     

I use this app several times a week! I love the convenience it gives me in accessing my accounts.

Bob. J. C. Apr 30, 2020     

I love being able to transfer money, see real time spending.. And deposit checks without having to step foot in the bank or having to leave my house if i dont want to..

Kim. J. R. Apr 19, 2022     

Easy. Love it.

Nik. Sep 17, 2020     

My experience has not been good. The app lies about how much money you are supposed to have. The profiles are not private. I am just unsatisfied with the app.

Ada. M. Aug 29, 2020     

Everything is easy to setup and use and very convenient

A. G. u. Mar 4, 2020     

It's very easy to sign in and out and move from section to section. I love it.

A. G. u. Apr 13, 2020     

Says not synced up and will not work quite offen...

Ran. P. Sep 9, 2020     

Love the app! Keeps me informed of exactly what I need to know and when I need to know it.

A. G. u. Feb 9, 2020     

Sometimes it works really well and other times no problems whatsoever.

Kat. M. Mar 1, 2022     

Very easy to use.

A. G. u. Feb 9, 2020     

I have been a customer for a few years now and they have also been friendly, polite and helpful.

Ant. B. Sep 30, 2020     

Works very well, I haven't had any issues with it so far.

A. G. u. Feb 6, 2020     

Liked the app better before when you could see deposits and amount 2 or 3 days in advance

Ste. F. Aug 19, 2021     

Easy to use and intuitive.