Pivotal Living
NEW IN 1.6! LOG FOOD USING USDA MYPLATE: Easily log meals and see your progress toward a balanced daily diet as recommended by the USDA. Pivotal Living is the first fitness app to integrate the USDA & CNPP’s MyPlate visual guidelines for health eating.NEW IN 1.6! WEIGH BETTER. WEIGH SMARTER. The app works with the new Pivotal Living Smart Scale to accurately measure 5 key body metrics – weight, body fat %, lean body mass, body mass index(BMI), and basal metabolic rate(BMR). Fancy numbers that add up to you managing your weight AND body in the smartest, healthiest way possible.
Category : Health & Fitness
Reviews (24)
The website said that pivotal corporation was shut down due to legal reasons, so since this app is part of pivotal corpartion it servers and most functions are unable to work. Even with this, if you already own the watch you can sync the watches time with your phone or device and manually write down your total steps every evening.
The syncs 30% off the time, and when it does it clears it's alarm. I vastly suspect it's as much to do with poor hardware. The ui is quite literally the most overly clunky and ugly hi I've had the misfortune to use. The entire business needs a refreshing.
I've had the fitness band for less than a year and have attempted to contact their customer service many times. I've tried the email to the maker section on Google play, I've tried Google plus, and all they say is to use their contact us page on their website. That page is nonexistent. I've looked at every page on their website and there is no way to contact them. I will never use this again or recommend it to anyone. Just spend the money on a damn Fitbit instead.
Waited over a year to get one of these. Only marked 5 stars so you could read this. Doesn't count my steps from band to phone. And the steps it does count aren't even accurate. I'd like my money back or a new band or even some assistance to make it work. Very upset. I don't even know if the other stuff works, but at this point I don't even know if I am even willing to waste my time to try. Very unsatisfied with this product and app.
I like it at first. You know it was cheap do I put up with stuff. Even got the scale. But slowly every thing stopped. Now I can't even log in to see what's going on with my scale. So it's pretty much a big waste of money. I could have gotten the same thing at Walmart fir 15 dollars sad. They had real potential.
The scale sounded like a great idea. It doesn't display body fat and the app won't go past the email check screen. It complains about my internet connect that seems to work just fine for everything else on my phone. Without the features promised, I may as well have a cheap scale from Walmart. Don't waste your time. Also, half of their webpages aren't registered anymore. Don't bother looking for support.
I love my Pivitol Living. I've had it for almost a year now, and still functions well. I don't like going a day without it. However, I have troubles syncing it at night. I wait till I'm about to go to bed (or around 1130) to sync it so all my steps are tracked. Some nights my band won't sync. No matter how long I try. And then all my steps go to waste. Please fix this.
So i have the band and the scale, it was great i was using it alot, but it stopped working in September, customer service has not gotten back to me, wont let me log in, it says error, cant reset password error tried making a new account it wont let me says no internet connection when i am not happy :-( wish i could get my money back for the band and scale or get an upgrade for this to work again :-(
Had the band since last June, never had any issues. Suddenly 2 months ago I can no longer log in. Additionally , it "can't" send a password reset to my email. Even better I can't set up a new account because it "can't check to see if that email is in use". So now I am stuck with a band with a useless app. Looks like it will be going in the trash.
Second Update: The clock on the band will slowly get ahead of the time on your phone, and due to a terrible decision on the part of the developers, the band will only sync when the time exactly matches. Expect to lose your data frequently and be very frustrated. Update: The app is fully functional now, but terribly non-intuitive. I had to look up how to input weight and water and how to set an alarm. Previous:I'm hoping this app gets better as the company works out the many kinks.
Unable to login to my existing account. Forgot password is not functioning ("Failed to send request for password reset!" message pop's up). Tried for support with "Other Account Issue" option, hard luck didn't work. I have no clue on what to be done with my pivotal band now. Please look into these app issues.
Not only does the band randomly reset on an almost daily basis, but the app does not work. I have only been able to successfully sync my band once using this app. If you contact the company to request a refund, they will give you the run around and ultimately refuse. DON'T BUY!
Now... not so much. Just like everyone else my band was working fine. Then syncing problems galore. It take at least four attempts and even if says it does sync half the time it doesn't show up on my phone. It's a shame really since it started off so well.
I can't get the band and app to link up via bluetooth, I have tried 10 times! So I can't even use the band except as a fancy pedometer. I can't even use it as a watch/pedometer because the time is wrong because it sets the time via your mobile device and my mobile device can't connect! Went to their website and there's no contact button or way to ask a question. The help button just takes you to their manual which is no help in my situation!
I quit on the contraption after my password wouldn't work, the "forgot password" function didn't work, the "send report" didn't work, apparently they don't have a website, soooooo.... Thanks but no thanks. Would have given it another chance but i draw the line at "don't have a website" update : downgraded to 1* because, and i quote the auto email, "Thank you again for reaching out to our Member Support Team, and for taking an additional step to help our team provide you with exceptional service."
Its 15 for a watch and cool app. Nice. I just wish the watch looked sleeker, nicer, more expensive. I wouldn't mind paying $25-45 for a fitness tracker that looked more elegant. The watch should have a design like the scale: sleek and techy. The scale is great. For some reason it doesn't calculate my lean bod mass but all other features work well. Sometimes it doesn't sync to the app right away so i have to troubleshoot it but it works soon after.
I have the scale and the band. If I sync the app with the scale, syncing the band afterwards replaces the weight from the scale with yesterday's weight. Adding hydration after syncing the scale will also replace the synced weight with yesterday's. Today I synced the band, added hydration, then synced the scale. Everything was fine but now 4 hours later the app has yesterday's weight again. Love the scale but frustrated with the app.
The app itself isn't awful,but the bracelet is. It's made for large people,apparently. It was worn for 24 hours before I couldn't stand it anymore. Not only does the device not fit a thin arm/wrist,I'm certain the frequency/radiation/energy disruption caused a radiating pain in my arm from hand to shoulder after 12 hours of wear. It stopped soon after I took it off. From a tech standpoint,I tried it for the sleep record,but that is poorly detailed in the app.Steps are inaccurate. All-in-all, a waste.
(My feedback for Android users) as I use android. The app does not provide silent alarm feature. If for step counting only pick any other better cheaper band. Also pivotal team rejected my refund as original power charge cable was malfunctioning and Android sync issues. I believe they have public notification that limited or not consistent support for Android users, which I missed to check before purchase. Also they adviced to donate my not working band to my friends/relatives, not commonsense.
TO ANY DEVELOPERS WHO MAY BE READING THIS: Even with issues, it was still somewhat functional..Moral wise , if you KNEW the company was going to fold, you could at least have removed theLOGIN/PASSWORD requirement so that those of us who did buy both ur devices could have at least the chance to use it even though there would be no future updates. You took our money and ran out like thieves in the night..& to top it off the app is still available here on GooglePlay..have a heart.. Let us at least login to to use the app as it is..!!!!
This app was deplorable before but now it just repeats "multiple errors have occurred." Your app is absolutely terrible. It's now been a month since it worked properly. This product is garbage. I'm fortunate that it was free. How you stay in business is baffling.
It just stopped working. The app won't login and when I try to login or even create a new account it says it can't recognize or confirm my email address...... haven't been able to use my band in over a week now
Time on the watch isn't keeping up to date. When you try to sync before you reset the time on the band, it says no new data to sync. Then when you reset the time it resets the stats to "0". I've lost a few days worth of data because of this. Factory reset the band by holding the power button while it was charging. Fixed the no Bluetooth connection problem.
Unable to create an account. The only function it performed during the account creation process was to successfully recognize the Bluetooth connection to the band. It was downhill from there. The App was unable to verify my email address despite making multiple attempts. It kept repeating a "check Internet connection" error message. Useless. I guess I'll just put it back in its box until I get around to sending it to the Island of Broken Toys.