Pizza Hut Delivery Indonesia

Weird order flow. Usually you would expect to choose product first then type of order (delivery, takeaway, etc) then input your address. The app goes with type of order first, address, THEN you get to choose your product after selecting a promo. Address might need more specification upon finalizing order, as the written address (for mine) only shows the road name. Also you can't change the address after choosing your product because doing so will remove your order from your bag.

The app works fine. But, the store have problem in updating the stocks. The app is not up to date. If the stock is empty, it will be a convenient not showing in the app rather than, I already ordered, but than need to choose another product that I don't know wether it's the same price or not.

I ordered pizza via this app at more than 50 minutes before pick up by myself , but when i go to the store, the order is still not be prepared and need time to wait the pizza. The queue in store at time is not full also.

Love it, this app is user friendly. Now I can just order pizza without have to queue there using take away button and pick up when ready. Thank you

I like the app, very customer friendly. But my suggestion is please create map & chatting feature so we could know where the driver is located and chat with the branch

Easy to use, fast response. But needs more space to describe a meeting point for those whose addresses are not with numbers

Log in issue, after updating cann not log in anymore using old account. I made the account using email @yahoo.co.id but stated wrong format when input my email. Try to made a new account using different email but my phone number already attach with old email account so cannot made a new account. Kindly fix the issue

Easy going apps, make us easier to order the menu from this resto, hope many promo again for the delivery type and for the display, hope it can be improved for the display on delivery tracking because we can not see it live. But overall still okay, thank you.

worst apps, bad attitude of customer service, no instant solution for forgetting password and need 24 hours to activate apps.

You cant change order or even cancel it and can only wait for the system to cancel automatically 30mins later. I've tried to place an order a few times but cant proceed to final step. I cant proceed to make any online payments.

Had troubles with logging in through Google mail and could not sign up either because it said the phone number has been registered (even though it's my first time installing the app). There's also no option to log in with phone number. Not a really great experience in addition to the waitress who was reluctant to help with the app installation. Disappointed with the service.

Easy to use, simple interface, quick response..

So easy to use, call center help so fast, and the driver usually very polite and helpful thankyou so much

More better another pizza app. This app need otp number that NEVER COMES. login issue never resolved. Bad app for big resto. IRONIC!!

I can't seem to see the on going order. Like, what they are doing right now with my order. I mean, it's okay because they still deliver it.

One of the best Pizza Order Apps in town. No doubt both for Apps experience and Food delivery quality. All the best PH! Some Reco: Adding the real time Driver position/map would be great 👍

Bad experience with the service, would never order through apps again, not recommended

This aplication have many promo, easy to use and also easy for payment

easy to use but i hope they can improve the UI

It's easier and more pleasant than other online food applications😀👍👍👍

Good app, good user interface and ease of payment

Aplikasinya user friendly...but why my fave oriental chicken spageti is not available in the app!!! Sooo annoying...when i try to order from the so called delivery from anak bangsa..it's still available...please include this menu on your delivery app and i will rate 5 star by then.

nice app, easy to book order, a lot of voucher and free food, our family love it

Easy to use. But For online payment please add more method (ex. OVO etc)

What is this? Tegister rejwcted because my pass not meet the requerment? I gad already use atlease 1 upper letter, atlese 1 lower, a combination of numbers. What tje apps for if you reject any potential customers 👎

Once my account was hacked and the hacker used my points to order some food for themselves. Luckily, I noticed it and after reporting the incident, I got my account back. Thank you for the helpful staff. Good food. Great services 👍🏻

Have tried ordering thru the app once and succeeded. Wanna order again today, but the OTP code for login never come to my whatsapp / sms and i used all 3 retries for the day. Trying to register a new account, email has been used eventho its my rarely used email, passw must contain symbol & uppercase, alr did and guess what, still failed to register.. Meh whatever, too complicated..

Register process was refused many times due to lack of complexity password. I even used Kdrama title to enter the password but the app kept rejecting. Definitely not customer oriented to their potential buyer. Auto uninstalled.

The worst application ever, had registered with my emais and phone number, but rejected... Try the forgot passwords still rejected... Why make it so hard, make it simple.. people just want to eat, life is already hard don't make it harder

it will be more easier to use if the app use wizard instead manually change the way to order (take out, dine in, delivery), in my experience most old user confused of that.