Category : Finance
Without a doubt, one of the worst apps out there. Signed up, got a username and password, even have the fingerprint login. After 2 weeks, fingerprint login errors out and my password is invalid, even though I wrote it down and have not changed it. Tried to reset password and that fails miserably. I get the email but there's no "box" to create a new password but the "submit" button is there. Absolutely awful. The desktop site is just as bad....
App doesn't remain logged in, is incompatible with Google Passwords and LastPass, and doesn't support biometric login. If these items are implemented or improved, I would rate this higher.
Scan for Eligibility Doesn't Work!! I have tried on multiple different phones and it literally just doesn't work.
Whether it's on this app or a computer, I can NEVER get my password reset. I shouldn't have to go through hell just to access my account. This app is worthless
Fingerprint access works for about two weeks and then it loses credentials. App is not useful if you can never log into your account.
Signing into this app is the most horrible experience I have ever had. 2 days and talking to people to finally get In.
Doesn't work with Google password manager?! I'm supposed to remember this ridiculously long suggested strong password to sign into this app every time?? Help! :-(
Easy to navigate through. Convenient on hand. Great customer service...excellent app
This app is very helpful especially in this time of situation that is going on now. Helps me take care medical bills efficiently.
Is the worst application I never seen, very complicated, it works by occasion, if there is less than star I will give it to it.
Easy to use and always accurate @!
Great App!! Very user friendly and fast service!! I bank with PNC and now have my HSA with them ❤❤
Password reset page doesn't work, so the app can't be used. Very sad .....
Every time I try to use this app it says my password is wrong. Then I have to end up changing it.
Extremely convenient and easy to use. I would give 10 stars if possible!
Very functional. User friendly. I would give a 6 if possible.
The functionality is limited. But it works. Would get 5 stars if could schedule payments.
The app doesn't launch properly. Only shows a blank benefits page
Easy to use and alot of options
Easy to use, easy last out.
awesome easy to use!
Good app. Easy to use. Checks come quick
Kudos to the team for implementing my suggestion of enabling receipt upload via screenshot!
Very convenient and easy to use
I was able to use this app on my old phone. I got a new phone and now I can't use this app 😨! Why??
App is easy to use to submit expenses, review expense history and claims being processed
I Love this App....Very easy to Use!!!...
Very frustrating system. Asked to change password constantly and the requirements are ridiculous so I can't ever remember the password. Does not know how to figure out if 2 medical expenses are listed together on one receipt. Overall, I'm always frustrated whenever I have to enter a receipt. Never an easy process.