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Poynt HQ

Poynt HQ is a remote control for your business. It comes free with the Poynt Smart Terminal and lets business owners monitor real time sales data, create or refund transactions, and get powerful insights about their customers and business from their smartphones.
Poynt HQ gives business owners super powers. Like the ability to:
- See sales data in real time and understand how it compares to your historical data
- Instantly view any transaction – and void, add a tip, or refund it from their phone
- Settle transactions at the end of the day with a single tap
- Safely and simply make transactions from their phone
- Understand their best customer and their shopping behavior
- Plus loads of other insights about how business is going

Poynt HQ is the free companion app for the Poynt Smart Terminal – a next generation connected payment terminal that lets businesses accept all forms of today’s payment including traditional mag stripe cards, EMV chip cards, contactless payments and more. To get Poynt for your business contact your merchant service provider.

Category : Business

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Reviews (19)

Rya. L. Aug 31, 2021     

As of the latest update it would not work unless I granted permissions over my contacts, camera, audio and files. This application shouldn't require such access. Previous to the latest update, it worked intermittently. Terminals could not be isolated, reports would not generate. Overall this Poynt System has been buggy since its release. It hasn't gotten better with GoDaddys acquisition. I have uninstalled the app. 8/31/2021 I will not grant unnecessary permissions.

A. G. u. Mar 11, 2019     

Very buggy, often won't allow scrolling to view entire "report" for generated transactions. Occasionally the "weekly" sales will be higher than the "monthly" sales which makes absolutely no sense, the app is good for general idea, but I wouldn't rely on it's accuracy.

Mar. G. Oct 22, 2020     

It stopped allowing me to input a dollar amount into the manual transaction, which is the only reason to have the app on my phone. When it worked the app was adequate but I still need the hardware portal to settle batchs, again limiting the usefulness of the app. All in all, for the money we pay Poynt, fix the dumb app!

Eee. Sep 5, 2021     

Permissions? Come on! Why would it need access to camera etc when I dont use my phone as the terminal????? I only want to see the daily transactions etc on my phone, nothing else!!!! I wont give you permissions and probably cancel the poynt merchant account too, some companies need to be investigated!

Jef. C. Nov 8, 2020     

The app doesn't allow me to put in a dollar amount for manual entry. It "resets" to 0.00 no matter how many attempts to put in a dollar amount such as $10.00. Someone please fix this bug no allowing manual entry

A. G. u. Jan 4, 2020     

App stopped working after I declined to sign up for the business suite a month ago. Tried uninstalling and reinstalling but nothing. Won't let me even sign in. Can not access my account at all from any mobile device. Bummer.

Ily. B. Apr 26, 2022     

Why does this app require permission to access my contacts? It isn't needed to run reports, since I have seporate terminal. Go daddy is high on something, as a business owner I treat my customers phone numbers with respect.

A. G. u. Mar 9, 2020     

One star because i can see my daily sales. Just read review how app sales are different then actual sales. Have to do verification now to make sure. App has many glitches like unable to settle, one of the important thingto do.

Hai. P. Oct 3, 2020     

Login doesnt work.. I can loging on. The web browser but not on the app. Im in the uk. Not really useful

A. G. u. Feb 1, 2019     

This app is great when it's working properly but then suddenly all data is incorrect and does not reflect actual sales

A. G. u. Feb 28, 2020     

Freezes when settling terminals. Frustrating. Otherwise offers great information

A. G. u. Sep 10, 2019     

Is good but I need to put my password every time I enter.

Abd. H. Aug 4, 2020     

Always in touch with my business activity from anywhere.

moh. h. Jul 7, 2021     

Smoothe app

A. G. u. Aug 9, 2018     

Stopped working. Can't retrieve any transactions or daily/weekly/monthly totals anymore.

A. G. u. Oct 11, 2017     

Stopped working after updating

A. G. u. May 11, 2017     

Update failed to resolve inability to use the back button on my phone!!!

A. G. u. Dec 2, 2016     

They stole all my money out of my bank account be AWARE OF THEM

A. G. u. Feb 3, 2017     

Stole your money...?