Precise Petcare: Software for Pet Sitters
A Precise Petcare account is required to use the app. Don't have one? If you work for a company that would like to try Precise Petcare please visit https://www.precisepetcare.com/try-for-free to start your Free Trial. If you are a sitter or client you should contact your manager/provider so that they can setup your account.
FOR EVERYONE
✔️ Convenient access to your account
✔️ Access all features and functionality available in the web version
✔️ Receive push notifications (the events that trigger push notifications will be configured by your manager/provider)
FOR SITTERS
✔️ View your schedule and accept, decline, confirm, arrive and complete visits (actual actions depend on the company settings)
✔️ Create Pet Care Journals for your visits (if your company uses journals)
✔️ View client and pet information for visits on your schedule
✔️ Full-walk GPS tracking including a Live Map (if your company uses GPS tracking)
✔️ Offline mode for My Schedule, allowing you to perform actions and add/update Journals while disconnected from the internet
FOR MANAGERS
✔️ Comprehensive scheduling tools, including ongoing (recurring) visits, conflict notifications and a Live Sitter Map
✔️ Communicate with staff and clients via Pet Care Journal comments (if enabled), visit notes or in-system Messages
✔️ Invoicing and payment tracking
✔️ Configure your company settings and branding
FOR CLIENTS
✔️ View your schedule, request new services and request cancellation of existing services
✔️ Update your information and add pets
✔️ View your Pet Care Journals and a gallery of all photos taken of your pets (if your pet care provider uses journals)
✔️ Pay invoices (if your pet care provider has enabled credit card processing)
Category : Business
Reviews (23)
It doesn't track my walks no matter what I do to boost my GPS. Also the app is very slow to load. I have a pretty current phone so idk why I'm having these issues. I have tonuse it bc the company I work for uses it but I mean some updates to the app would be nice.
My review is based on my experience with Precise Petcare over a year ago.At the time they were the absolute best option for a brand new solo pet-sitter! Their program was the most affordable, easy to learn & simple to share with pet parents.The endless features provided extra accountability & reassurance to my clients that their pets' individual needs were top priority.The personalization & endless details I was able to document for each pet were invaluable & set me apart from all competition.
The desktop works fine, but the app gives me a lot of blank pages for scheduling, client info. Even the support tab is blank. Seems like it was working 2 weeks ago, now its worthless.
I can access all my client's info, post photo journals, send communications, schedule, etc. just like on the desktop version. I've had no crashing issues. I really like the app.
our clients love the journal feature! they can see notifications the same as management i believe. makes communication efficient. sometimes gps is wacky, but works kind of. well enough.
-Terrible functioning -Constant crashing - Lost time and money I have to use this for work and it crashes every time I open it, unless I unintsall and reinstall the app.
Fantastic app! It's made scheduling and client communication much easier. No complaints.
This app needs bugfixing, keeps getting stuck on logo screen, need assignments order for same time slot to be draggable, need full month calendar view.
Whatever glitch is going on with your app has cost me $50 in data charges on my cellphone which I do not appreciate!! If I had another option I would be using it. Not cool!
would be great if it didnt freeze up pr the latest is not letting me clock out and it kept kicking me out making me log back in and having to start over on my journals .
Amazing!! Very easy to use and adjust and the people who run it JUMP on top of any issue immediately!!!!!
works perfectly fine for me and where I work. keeps me organized and ready to start each shift.
Does the job but has a permanent notification bar feeling me to install the app as if I was viewing the pages in a browser
Love precise petcare software and app. Game changer for any pet business!
awesome software, We literally do everything on here! Customer Service is exceptional. Pedigree Pet Services highly recommends Precise Petcare software!
cannot register to use app, considering to uninstall app
Use it all day everyday, love it. Couldn't work with out it.
Have experienced issues with app crashing or page not loading on almost every feature (client profile, check-in/out, journal, etc). It has caused me to be questioned on if I am doing my job correctly! Serious issue. Gave 2 stars since it does work half of the time. I have used a similar app for a different company I worked for and never had any issues what-so-ever. Really need to step it up to match competitors app performance.
Crashes constantly. One of my visits didn't show up, thankfully I was having issues with it on a separate visit so I went to the website and saw it. Marks boxes I don't want checked and can't undo it. Highly recommend just using the website
Crashes my brand new phone, map isn't accurate, my clients are angry, app closes and crashes constantly!!!!! This app sucks!
Would give 5 Stars if it didn't crash almost every single time I try to submit a journal and crash every single time I tried to add a note. Deleted app and using Web interface again. :(
LisabethDixon Save
Well, if the app was reliable it would he great. But instead I have constant problems and can never really trust that I am getting the correct info, or sending it. The GPS function is totaly broken, I have been through the trouble shooting process in its entirety twice, but it simply will not give me the option to gps track. Which is really too bad, since that constant tracking is the one feature NOT offered by the web browser version of the service, and is a major selling point for clients...