PreFlight Airport Parking

Fantastic place to park in Phoenix. Great rates compared to main parking at the airport. I wasn't able to book online during my last trip since their system was giving weird errors but the guy at the main desk gave me a note to give to them when I returned. They gave me the same discount as I would have if I booked online. Thanks for the great customer service!

The app is really convenient. There is one thing missing that stops me from giving it 5 stars. Each reservation should have a field where I can enter where I parked. I have to save a note on my phone each time I park. If I enter it in the reservation when I park, it can appear in the reminder email when I get home.

I tried using the app to make a reservation, but when I go to add my award points for a free day of parking, it doesn't take off the money. Then, I went to the website and it took the points, but when I go to hit the continue button after entering in my payment info it doesn't go to the next page. I tried to use the chat on the website, but the automated system said it wasn't within the hours to speak with an agent. Weird, since it was 2 in the afternoon when I tried chatting with them. Fix this

Garbage app. I couldn't create an account, but it looks like I was able to book a reservation as a guest. However there was no confirmation that I had made a payment, although the reservation shows the last 4 digits of the card that was charged (which are not the last 4 digits on the card that my PayPal account shows is requesting authorization). I'm not confident this worked, but I did get an email confirming my reservation even though I can no longer access that reservation through the app.

Have used pre flight for IAH several times and have always had a great experience. The shuttles are always there right when you arrive for your outgoing flight and there when you get back as well. Will be using again this coming weekend and would recommend to anyone on short or long trips.

so convenient park your own car, hop on shuttle which is always there, have never had to wait. on return call when you land by time to get to meeting point bus is usually there. have used other parking and none compare to the service.

App wouldn't let me sign in. Tried at different times of the day in different areas incase it was a network issue. Still wouldn't work. Not a good app.

Transaction is not working smoothly. I had to close the app in the middle of Transaction and reserve again. if you improve your app, I will change my rate to 5-star, because the app design looks good.

Terrible app. I set up an online account on my desktop and went into the app to download it to my phone It will not take my credentials. Don't bother asking for help either they don't respond.

I love Preflight so convenient and the staff is very professional and makes you feel so safe. I always park at Preflight when I travel in the air.

it's convenient but some of the staff have been rude. I miss getting the free bottle of water checking out. They should start back.

Since 2/12/2020 none of my points have added to my account. They have been great at ORD putting them in for me ,but it is still a hassle. FIX THIS!!!

easy to make reservation, shuttles are quick both ways, drivers are great, easy in easy out of lot

Easy process. Very little waiting. Helpful driver got mother (in wheelchair) loaded securely. Waited less than 5 minutes at the airport for 8 minute return to my car. Will use PreFlight again!

easy to use. A few minor glitches but otherwise a smoothly running app.

First time using Preflight. Incredibly helpful every step of the way. Will be using them for future travels.

I have used this parking for many out of state trips and never worried about my vehicle, the shuttle drivers are true professionals.

Shuttles are always there. Service is great. I never seem to wait at either end of my trip. Love these guys.

easy app. clean lot. shuttle was clean, driver friendly. very short wait.

very easy and convenient. Every employee I had interactions with were kind and helpful.

great place to park your car when flying out of Logan quick friendly service. drop you off and pick you up at the terminal

use to park at airport, then prices jumped and so I jumped, was told that I would save parking at Preflight and there security good , not mention when you park they see and are there to transport you to airport never had a delay yet

Best parking for travelers going to O'Hare airport. shuttle drivers are friendly and courteous.

cannot process saved points. took over 30 mins and several tries to book reservation.

Awesome place to park. Employees are very helpful and friendly make sure to tip the drivers

love this parking!. shuttles pickup and drop-off at your car. not to mention how reasonable the price is