Category : Health & Fitness
Wouldn't let me sign in no matter what I did.
This just directs me to pages on my web browser. What is the point of this? I was trying to navigate the faster by using an app.
Would like to see my health records
Can an option to mark a claim once we has paid it in our end, it will be really helpful and an easy feature to add. Can also the benefits summary include how much has been paid of the out of pocket maximum, not just the deductible. Thank you.
When you click on the button to send your proof of coverage to a Dr. Via email, the field pops up and you can enter the email address but then there is no button to send. You get stuck at that point. Using a Samsung gs6.
This app is great and has all the info one would need.
I really appreciate this app cuz it allows me to check my benefits and also my claims
The app is so easy to use! Love the convenience!
Needed a dr today asap and since im new to the area I didnt know of one in my network. Decided to download the app and sign in with my correct information and it would not let me log in at all! Told me my info was not correct and i would be locked out if i continued to enter it in incorrect. Does not work! Deleting...
Would be a good app if I could log in. Sometimes I can with no problems and others I can't even though I enter my login information correctly each time. I've had the app for about a week and have had only 3 successful logins. Would be a great app if the bugs were fixed. And like some others have said there was trouble setting up the account, took quite a few tries to do so. Could really benefit from this app if it worked correctly. Would also be great if the app offered to remember your password.
Ineffective password prompt. With 1 login, received error message saying I had attempted too many logins and needed to call an 800 number. What good is health insurance if I can't access the info I need to use it?
Whoever designed it needs to go back to school and learn Web site design again. Do you people even read what people say in the reviews? If you can't score at least above a 4 you have several issues with your site and it being friendly to those who pay for your insurance. Remember you would not have a company if it were not for your customers. Reading how a person needs the doctor search and can't get the app to work sounds pretty sad. Why did you make this Web site if not to help your customers.
It wouldn't let me log in although all my info was correct. It also wouldn't let me create a new account, the app kept freezing.
Terrible and not user friendly
Peace of garbage. Can't install at first after several attempts looks like you did but can't log in. Do a favor and Uninstall it.
The forgot password key takes you to a blank page. That's helpful.
It works and it is easy to see/access all needed information regarding your existing account. The one thing it is lacking is your secured in-box and the ability to send/read secured messages.
Set up was easy has all the helpful network's and everything I need to check all my insurance needs, Thank You Joseph A. Laake.
Downloaded app because Premera customer service recommended it to me. I am not even able to create an account because after i click continue after typing my information the whole screen goes black. Deleting this app because its terrible. Fix this and i will change rating.
Cant even set up an account. Worst app ever. Dont even bother
Can't even create an account. This app is garbage! Uninstalling immediately.
Needed to be updated years ago. Guess they don't care about updates.
Downloaded because premera suggested I use it and it sounded like a great idea. Can't wven set up the account without a processing issue happening.
Super frustrating. I'm trying to use the app, because my card is being mailed, and it won't let me even create an account.
Can't create login. The worst app ever.
Can't log in! Keeps saying that my info is incorrect. Smh
Guess the application is being sunset set. White on grey for an icon is a poor choice for color blind people.