• Protege Mobile 1
  • Protege Mobile 2

Protege Mobile

The Protege Mobile App harnesses the power of the
Protege WX Device Protege GX 4.2.181.10+ with Web Client 1.40.2.0+

enabling you to monitor and control your building while on the go, with the ease and convenience of your smartphone.

With the swipe of a finger you can connect to any of your Protege WX or GX sites, check the status, arm or disarm, control lights, locks,signage, heating
- even cameras
- from anywhere, at any time.

View and control:


- Doors
- Areas
- Sensors (Inputs)
- Controls (Outputs)
- Cameras (select stream types)

Control the state of each with a simple click, or long press for advanced functions.

No more second guessing whether you set the alarm before you left the office -– the app provides instant awareness of system status, and enables you to arm or disarm with a simple tap. Fumbling for the garage remote becomes a thing of the past as you can use your phone to open the door. And forget about coming home to a cold, dark, unwelcoming apartment. A couple more taps and you have the heating and lights turned on, all from the comfort of your car.

Subscribe to push notifications to receive alerts of system or sensor activity. As a parent you get peace of mind to see the system disarmed when the kids return home from school. As a business owner, you see that the system is disarmed at the start of the day, and rearmed when everyone goes home. And of course, you’re alerted promptly of any alarms.Push Notification service automatically configured in WX systems, for GX systems please see the Push Notification Service App note available at www.ict.co

Use Protege Mobile Credentials to replace your existing card or tag, simply download a credential from the in-app menu and have the supplied site code and card number entered in against your user in the system*.


* Requires NFC capable device and TSEC reader with firmware build 178 or above

Category : Productivity

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Reviews (23)

Dan. S. Oct 9, 2018     

Having intermittent issues. I use the app on a daily basis and some days it will not open past the loading screen. It is a pivotal app as we use this for digital locks throughout my work and I cannot access the places I need to.

Ter. N. Dec 25, 2021     

On my Samsung S9 it is a total failure. Huge waste of money. The installer promised it would work on approach but does not work at all. Work love to learn an upgrade was coming to get it working

Rob. R. Jun 12, 2021     

Galaxy S9. Worked first time after I learned to shake to activate. Hasn't worked since. Have logged out and back in, switched between BT and NFC, no luck. Back to card I guess. Too bad, this had a lot of promise.

Rus. T. May 14, 2022     

Help by supplier has been so poor the app for me does not have the simple functionality I want. In short great package I am sure from the developer, just buy from a supplier who wants to help not just make a sale and walk away.

Rex. May 16, 2020     

Recent upgrade (early May) not working at all well, regularly dropping out in the midst of use and one has to start over...extremely frustrating

San. R. Nov 16, 2020     

I can't open my credentials. I have reached out and received a standard email, asking me to sign in. I am not the company , I need the mobile app to access the beach. Big problem no one will help

The. _. Sep 28, 2021     

Whenever reopen the app after minimised, it refreshes the screen from scratch and so slow rate and never go back to same page.

Her. J. Apr 21, 2021     

Hello. I am system installer, and some clients who have big system with many users and areas cant use this app because all users can use all areas in app, even areas that not belong to them.

Reb. A. Jul 11, 2021     

Doesn't load at all, now I have issues opening the gate of my apartment complex, always something with this app.

Art. L. F. May 16, 2021     

For phones that work is fairly good. For Samsung a50 series it simply does not work. Very frustrating

Col. Dec 4, 2019     

Works simply and with out fault. Another card gone.

Joh. D. L. J. Oct 18, 2020     

Is internet required to login to the app and gain access to my building? Can the app be used and mobile credentials work without an internet connection?

Bry. P. Dec 19, 2020     

App works well with both WX and GX. The Mobile Credential (Bluetooth, Shake, and NFC) doesn't work at all on Samsung Galaxy A51. Couldn't get the TSEC reader to even recognize it. It works on my Pixel2 XL very well. But not my clients A51. Could someone please look into this for us? Regards, Bryan Parker Security Watch of Canada

Stu. M. Jul 11, 2018     

Great app with lots of funtions. Just very slow to open (android tried on multiple phones and iPhones).

Har. D. Sep 6, 2018     

Great app, features are useful, proximity unlock works great with the right settings, love the building opening for me as I walk in.

Cor. D. Dec 27, 2017     

Great app. A homescreen widget that requests a mobile credential and presents it to an NFC or BT reader without having to open the app would be a welcome improvement. Also, fingerprint authentication should be implemented.

A. G. u. Sep 13, 2017     

Loving the app. Super slick the NFC credential is tops! Little bit biased of course ;)

Bri. A. Dec 23, 2016     

Great app that keeps getting better

A. G. u. Nov 23, 2016     

Love it with one exception. I have multiple sites on one GX server, but can't add more than one site. The app says the place already exists on this login. Same server different site.

Jam. R. Aug 4, 2016     

Loving the APP lads

Jin. J. Jul 27, 2016     

I could taste the developers' blood and sweat that went into this app

Rya. M. Aug 6, 2016     

Super responsive, big buttons, intuitive.... Giddy up.

Dam. S. Aug 5, 2016     

Biased, but I love it!