Provo City Utilities

I can't login on the app but I can login on the website. Why is that?

I also am having the CVV bug when trying to link a checking account to the app. The lack of a feedback button in the app is somewhat disappointing as well given that this app page doesn't appear to get much traffic...

Tried to add checking account to avoid the 2.95 fee and it keeps asking for the CVV number.

I understand the concept of a processing fee. But why not include the option of linking it to a bank account? The hassle to write a check and provide a stamp is worth saving $2.95.