Category : Health & Fitness
I was thrilled with this app for years. I was provided with a "free lifetime membership" for my long-time usage of the app. One day, I logged on and found that I wasn't able to access my custom made workouts, and through a lengthy email chain, discovered that they are revoking the free memberships for their "valued" long time users. During the time I was unable to access my workouts, I actually found another app that enabled me to create workouts - for free. I may subscribe to their paid version, or the paid versions on other apps, if it's worth doing, and would have considered subscribing to yours had it not been for the truly abysmal customer service.
This app was my favorite, most motivational app in 2018 & 2019. The bugs got worse and the app was actually shut down in either 2020 or 2021- despite how helpful it was. My hopes are for a return or for something similar to replace it. They could've at least let the people who loved the app keep using it.
I have been using this app for years despite some issues (skipping sets, crashing, audio cutting out halfway through my workout.) But hey, it was free! I'm disappointed that they've started charging for the app. Guess my time with PumpUp has come to an end.
Before the subscription, I loved this app for workouts. So much that I actually paid the subscription fee when it was launched. But since then (about 2 years now) there has always been an issue with accessing the workouts, with no feasible long- term solution. Such a waste
Honestly, I'm so disappointed because I used this app for years and adored it. I got a new phone and stopped using the app for a while. It was very upsetting to redownload it and see how much has changed. Especially with the new payment plans that were never required before. My account was deleted as well. Sadly, this was a bad experience.
Paid for premium and it didn't work. I cannot access or use most of the features I paid for, including creating my own workouts which is what mainly wanted it for. I contacted support 3 times and no one ever bothered to respond to my inquires. Now I will contest it with my credit card in order to get my money back. Maybe now they will respond to this critique so that I can finally get some assistance.
I like this app and find it inspirational to see posts from people all over the spectrum. Its a friendly fitness/health community whether you're an unsure beginner or a gym rat! I do feel it could be amore user friendly and I've experienced the whole lock-out/uninstall situation but customer support was very expedient and friendly (even though my issue wasn't solved). Months later I ended up just creating a brand new profile since I couldn't access my old one. That's how much I like it
This app used to be great...and then the videos playing for workouts started glitching and wouldn't play half the time. Which was fine...and then all of a sudden I had to sign up for premium to get any workouts. L O L they tripping trying to charge for a glitchy app.
Crashed, Couldn't create my own workout even after purchasing subscription. I finally gave up and cancelled it after it NEVER worked and I couldn't even use the damn thing for the remainder of the month I HAD ALREADY PAID FOR. RIP OFF. and I used to swear by this app. Uninstalling now. And yes I contacted support, yes I have the latest version, Yes I uninstalled and reinstalled, yes I fully closed and signed out and in. STILL didn't work.
I've used this app multiple times, often leaving and coming back. I've seen many free things become payment-based and I'm a bit sorry about that, although I understand that the developers need to get some payment. Judging the free version only, I can say it's mostly an ig-like, fitness-centered social network with a pretty nice community for what I've seen. I may apply for the payed version in the future, so for now I don't feel like giving 5*, not until I see the full version.
I love the idea of the fitness community in one app; however, this app from the very beginning of me using it. Has ALWAYS given me issues with posting photos in the orientation that I would like, my profile never let's me click on my posts without bringing me to a "changed profile" post instead. posting and seeing other people's posts is nearly impossible! The glitches are unreal. I check back with this app often, but nothing ever changes. Do I have to make a new profile to get it to work?
Can't loggin, never heard back from tech support. I used this app years ago and loved it and then it wouldn't let me loggin, an error pops up if I try to go via Facebook, if I loggin via email it says I need to reset my password and if I try to reset my password it says I don't exist and I can't make a new account cause the email that doesn't exist is saying I'm already a user. Like wth. Messaged tech support yonder ago and never heard back. Awesome experience 10/10.
I used to use this app. it was really good, I could have workouts made by the app or custom workouts for free! I cant believe they changed it. this was my favourite app and I cant find one i like. I wish they would go back to how it was before the played update. If it was the same I'd rate it 5 stars but now 1 star is to much.
I really like it. I found a friendly community (out of my real Life contacts) to share my weight loss and fitness journey. Everybody's posts photos of their body no matter how out of shape or how fit they are. They share their everyday progress, what they eat, how they feel. They share inspiration photos or quotes and we cheer each other. It is easy to use. The people you reach or who reach you are people around the globe and everyone so far has been pretty decent! I love it! I feel motivated!
This app used to amazing, but now every time you create a workout, it's almost the same moves every time. Sometimes the videos to show the moves dont play.
App has stopped working completely as of last night, it's not useful to motivate if no one can keep each other accountable. About to delete.
This app is very slow and everytime I click on a workout it closes down. I sent them an email regarding cancellation but I never got a respond.
Love the idea. Really wanted a social network to share healthy habits with a smaller group of friends that was available for Android. App freezes at times and my follower and following counts show '0' at times even though I have a few now.
Facebook like app. But when it comes to fitness, there's no way to test a fitness program inside the app, to view a demo of how the exercise is done without enrolling for a 1 month trial. Classic enroll and forget and we'll get your money scheme.
Ridiculous I contacted support saying that it didn't show my as my free trial was active so I couldn't cancel it they told me I shouldn't worry cause I didn't have a subscription. Never opened this app again and today got a charge from over 100$ for something their own support said I shouldn't worry about Don't use this app
This app used to be really awesome and great for people who want to lose weight. The workouts were super helpful, but it's definitely not worth $100 a year or more!
No longer free options. Use to be free, I loved it and would come back to if often, it was my go to app. Now I cannot use it unless I pay, very disappointed.
Complely impossible to use it's just crazy always giving server error it's a dissapointment but not that important as many other fitness apps available don't waste your time with it
Stops working, doesn't load anything. About to give up on it. Many others have told me it's an on going issue!
Left in 2017 because app was so unstable. I missed the community so I tried again today. Unfortunately, I couldn't even save 1 post. Bye bye
Too many bugs. Too slow. Icons don't always work. Videos stall. Can't move the cursor to correct a typo unless the arrow keys are used. Notifications of comments are sent but comments can't be viewed. Profile is updated but info disappears no matter how many times it is entered and saved. I emailed developer and asked what the difference is between the free app and paid app (which is expensive) and got no answer. There are plenty of free apps on the market that work better than this.