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PVD311

The City of Providence now offers 24-hour online assistance to its residents through PVD311. Residents will have the ability to submit service requests (repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. PVD311 will also provide residents with immediate access to emergency notifications (parking ban notices, inclement weather advisories) and general City news updates.

Category : Productivity

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Reviews (21)

Rob. F. Mar 14, 2022     

App has now become useless. It wont even open. Rediculous. Also, Providence website doesn't do much just says install app. But the app doesn't work!

sus. f. Apr 6, 2022     

Worst app ever!!! Does not even open at all !!! And when you to place complaints no follow up and a generic response .

Cla. U. Jan 26, 2022     

I used this app successfully for several years, but now it basically won't open. I reinstalled it but nothing changed.

Bre. B. Feb 4, 2022     

Whoops, something went wrong. Cancel Retry. If you'd like to see those words and nothing else than this is the app for you my friend!

Pkh. Jun 13, 2021     

Very responsive, productive and professional. The city filled up the potholes the next day after I reported. Thank you and keep up the great works!

Mar. C. Dec 2, 2021     

Site is always shutting down and I am not able to follow up on my complaint. Problems still exists.

Ros. K. Jan 28, 2022     

Still trying to get an appointment with code enforcement says we have to fill out the complaint still waiting and still have the problem

Kye. E. Feb 7, 2022     

Barely works and that's when it does work at all.

Man. M. Jul 29, 2019     

good idea but needs work. I've tested it out 3 months ago and I'm still waiting for a reply.

Emi. A. Sep 1, 2021     

Not able to voice my conserns regarding tenant using back yard as an auto repair shop for profit.

Jan. C. Dec 17, 2021     

Can not open app

Dan. W. May 31, 2022     

don't expect to get a useful reply to anything, they like to mark things completed without actually completing them.

Lan. J. J. Jul 28, 2018     

You were able to put in request before, but now you get "whoops something went wrong. " Even when you could write in, you'd never hear back! This is joke like every thing else in this state claiming to be for the good of its citizens. I bet it doesn't stop them from diverting some of our taxes to it, even tho the system is broke!

Arm. F. May 2, 2018     

This app has worked great for me so far. Have submitted several of complaints and all have been taken care of in a timely manner.

Ism. A. a. Jul 26, 2017     

Doesn't work. No way to see all issues in the city, can't post pictures, tickets submitted aren't checked after 2+ weeks, much more difficult to navigate than the Providence City website.

S.. B. Sep 20, 2021     

Ridiculous and overrated necessity for public services. Doesn't even provide the most necessary of public works notices via text or email. Your app needs an app and a trained monkey to design the 2.0 version.

Alb. J. Apr 1, 2016     

We have a great opportunity now with this app to stay in touch with the City really love it, it's a Step Up!

Uzi. Mar 9, 2016     

Hoping this app does as promised. Seems to be great so far, thanks Mayor Elorza and others

Mic. F. Mar 9, 2016     

Great start and I love the convenience it provides. Organize a little better and provide more info on schools and local events to get everyone using it daily. Many thanks!

Tim. F. Mar 9, 2016     

Smart move, looks good so far. Thank you!

Kay. R. Nov 4, 2017     

Haven't had a problem with this. Submitted my complaint I followed up with a call to the office and an inspector called me the same day to schedule a visit for the next business day.