Quality Observer
This application works by invite only. To be able to use this application you need to be registered as a Quality Observer for AIR FRANCE / KLM. You need to log on with the username and password you received by text message on your mobile phone.
Category : Business
Reviews (30)
This app doesn't work. Does not give an option to create your password. KLM stop wasting our time if you are not ready. Tells you they will send a new link to a new password once they confirm your user name yet your username is your flying blue number and then nothing happens.
This app simply does not work. A disgrace for the image of KLM, one of the best airlines in the world. Dear KLM, get rid of this app and make sure you are no longer associated with it!
Poor app waste of time. Can not set password. Complained. Got repair option link. That did not work either. D
Doesn't work. Say it requires internet connection and close, even with 4G/Wifi
It really doesn't work. Not sure why KIM still uses this, but it's impossible to get to the questionnaire.
Absolutely useless and waste of my time. Just doesn't work
Can't connect. It says there's no access to internet
Doesn't work anymore. Useless
Good internet and this app said no internet connection...
Cant create an account on the app.
Is this app for use by invitation only ?
If try change password after it.
Says it does not have a network connection....
This application is problematic. it keeps saying it is not synchronizing with my device Or this download is no longer supported by this browser or download in Google play store. I go to Google play store and I can't find it? I id not find it difficult the first time in 2016. I wonder what happened. Air France should not use this App anymore if it does ot improve accessibility to her chosen customers
Rubbish. Tells me internet connection is too slow when I am on good 4G and good Wi-Fi. A waste of time.
App is a joke. It constantly says it's not connected to a network so it was not able to download the questionnaire. It would have been better not to ask me to be an observer, now I have a really bad image of AF's quality checks.
New survey received. Not able to load. Keeps telling me I have a slow connection even when on good wifi or 4G. Rubbish.
keep saying that I have no Internet connection, and obviously it is not the case because I could post this review
The app works but looks dated and is slow to use. Loads of clicks needed for every step. Example, the still use the pre-Android 4.0 style of entering time with numbers and arrows.
Can't connect to network despite my phone being on in a WiFi connection. App is a joke
Constantly unable to connect. Impossible to download questionnaire nor upload ratings
Doesn't work anymore. Don't know what they're waiting for to fix it
Submitted a review on 29/9 (70 questions all in all!), still no points added to profile in return on 15/10. Waste of time, bandwidth, and battery :(
Keep on saying cant conecy
What am I writing this review through then? A piece of paper and mailing it in???
The app does not work. After installation it took several days to load the flight survey, and in the meantime i had already travelled. Good idea, very poor app.
This app appears true to its claims. Simple, uncomplicated and quite innovative
The app does not do the job that it was supposed to do. Does not download the flight details. It is just wasting my time
Always pretends there is no Internet connection. Tried to uninstall/reinstall, logout/login but that did not help. AirFrance should switch to a more reliable app as I was not able to complete survey on the flight I was selected for today.
Don't Bother Absolutely appalling and a total waste of your time. Quite simply, you'll install this app, it will remind you to use it on your specified date, then when you try to use it it'll tell you that you have no internet access. Air France/KLM, are you going to compensate me for the time I've wasted on this farce? Absolute disgrace and a reflection on your airlines.