• Rafid Accident Unit 1
  • Rafid Accident Unit 2
  • Rafid Accident Unit 3
  • Rafid Accident Unit 4

Rafid Accident Unit

This application helps create an efficient ecosystem for the accurate and timely reporting of traffic accidents in Sharjah.
It offers motorists and citizens the ability to report traffic related incidents in Sharjah efficiently. On opening the user-side application, the user can easily view the location of nearby police stations on a map. A Request Officer button has been provided through which users can alert Rafid Officer to their location, in case of an emergency.

Users also have the option to report an incident by filling out a questionnaire form provided within the application. Various questionnaire templates are made available for the users to report different kinds of incidents. Once a user selects a template, s/he will be asked the corresponding questions on that template. These may include vital details such as type of incident, number of vehicles involved, licence plate numbers of vehicles involved, fields to upload media such as photographs/video of the scene, provision to scan ID cards of parties involved in the incident etc. GPS integration with the application ensures that the location of the incident is automatically sent along with the questionnaire.

The Incident Report is then generated automatically, based on the information provided through the questionnaire. These can be used for insurance, police reference and other purposes. A copy of all incidents reported by a particular user and all incidents they have been involved in, shall be made available to the user through her/his mobile application. SMS notifications email updates alert users to the status of resolution for incidents reported. Incident reports are saved automatically and can be sent for insurance or legal purposes.

Features

1. Quick and seamless reporting of accidents

2. Request Officer feature to summon support vehicles to the scene and one-click call placement to dispatch centre

3. Questionnaire to fill out information regarding an accident with built-in templates for various kinds of incidents

4. Questionnaire includes fields to fill several vital information such as type of incident, number of vehicles involved, licence plate numbers, additional notes etc.

5. Option to upload media such as photographs and video of the scene as well as the vehicles involved

6. Automated E- Incident Report Generation with information on incident as well as the parties involved for insurance, police reference and other purposes

7. Automated Advanced Incident Sketches based on report

8. ID scan to access and verify information of parties involved in accident

9. Push notification updates

10. Email & SMS updates

11. Ability to share generated incident reports (for insurance or legal purposes)

12. Helps motorists and citizens report minor accidents and generate reports without the involvement of the police or patrol cars

13. Map integration for location tracking

14. In-built questionnaire for easy information retrieval from users (witnesses), with various templates for different categories of incident

15. Inbuilt Payment system

Category : Auto & Vehicles

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Reviews (20)

Sas. K. Apr 20, 2022     

The location icon is not responding in spite of giving all permissions to access.. pls look into and resolve this bug...

Zee. A. May 9, 2022     

Wlllah.! It's very easy to use and very helpful. Report done in minutes. Thanks.

RAH. R. E. Apr 23, 2022     

Location selection is not accessible. It doesnt open at all.

Saq. U. Sep 4, 2021     

Ironically, the app crashes when you try to report accidents. Does not save any information entered prior to the crash, you have to enter it all again, only for it to crash again. Tested on two different phones. Very poor quality and buggy app.

Wat. M. Jan 5, 2022     

I have been through an accident & I have uploaded the required documents and pictures and I've got the report within less than 12 hours which is phenomenal. in general, I Just loved using this App as it had simple steps to follow and life gets going again on wheels. All thanks to Rafid Automotive solutions for making life so easy and safe. A very informative and helpful app I like it. And I recommend using this app. Special thanks to the Staff for following up and taking care of each such detail. Salut.

Aff. S. May 16, 2022     

Zero service Very slow application

Bol. P. Feb 12, 2022     

I have reported a car accident , which I am non faulty vehicle,I did the reports of course but the faulty one pay the fines, somebody called me bout the situation and ask how does it happen..I told him the car on my front stop and reverse that's why she bumped my front car.. still I haven't receive any sms regarding to this accident ,my boss is asking me where is the report..

Z3e. N. Nov 22, 2020     

I dont recommend it, it is better to call them and generate report onsite. If anything missed in the report or pictures, you will suffer to modify the report and they won't cooperate with you moreover they will ask you to bring the car (and pay for winch if required) so it is useless Calling will cost 450 aed By app it will cost 380 aed

MBK. W. May 17, 2021     

Good idea to have such an app. But ... It's: Confusing and Difficult to navigate or use. Not user friendly.

Mo. M. Aug 31, 2021     

Easy to use, saves time and money. Report done in minutes and you save 50 derhmans on the accident report.

Adn. B. Mar 27, 2021     

Need a lot more enhancements,The current version is very poor interfaced,

Ama. S. Oct 31, 2018     

Very easy to use perfect app indeed!!!

Aji. M. Nov 3, 2018     

Very easy to use, helpful for daily life.

Ren. F. Oct 30, 2018     

Helpful and easy to use

Moh. T. May 23, 2021     

SMS NOT RECEIVED, COULD NOT REGISTER

Hou. A. Oct 31, 2018     

Very easy to use

प्र. द. Nov 4, 2019     

Can't rely on it. Had a very bad experience.

PUR. K. Nov 19, 2020     

Not working since morning waiting for otp.

Riy. S. Oct 30, 2018     

Really help full

Wis. W. Oct 27, 2021     

bad service