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RAM Toolbox

MEET THE ALL NEW RAM TOOLBOX
Do you own a 2011-2020 RAM brand vehicle? If so, the RAM Toolbox app is an essential tool for you. Putting vehicle and driver information right at your fingertips, this app lets you do everything from schedule service visits, check for recalls, view and record your maintenance history, contact roadside assistance and more. Get started today. Just login, scan your VIN…and enjoy the ride.

We’ve added great new features – with more on the way in 2020 – to give vehicle owners even more support, including:
• Convenient online maintenance scheduling
• Simplified navigation
• Quick and easy access to your vehicle info
• Integration with new mopar.com site

ACCESS SPECIFIC VEHICLE INFO
• Owners Manuals
• Recall Information Including Repairs Needed And Parts Availability
• Your Insurance Policy Details

MANAGE YOUR MAINTENANCE
• Schedule Service appointments
• Check upcoming maintenance schedules (based on mileage)
• View maintenance/service records
• Update/record maintenance

OTHER FEATURES INCLUDE:

ROADSIDE ASSISTANCE
• Available any time, anywhere, 24/7
• Towing Assistance
• Lockout Assistance
• Battery Jump Starts
• Tire Changes
• Fuel Delivery

DEALER LOCATOR
• Choose a Preferred Dealer near you
• Find a dealer if you have troubles on the road

ACCIDENT ASSISTANT
• Document accident details
• Add photographs
• Locate certified repair shops.

©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep®, Ram, SRT® and Mopar are registered trademarks of FCA US LLC. Fiat® and ALFA ROMEO are registered trademarks of FCA Group Marketing S.p.A., used with permission.

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Reviews (30)

P.. L. O. Mar 24, 2022     

Just bought my RAM after totalling my 2021 F150. Ford does tech so much better, both in the vehicle and with the app. This app has broken links and doesn't rep my actual truck. It promotes the UConnect app which isn't supported with the my truck. Step it up, because for 2022, this is pretty lame. I'm not sure what the purpose is for this app, to find a dealer? Really? How about remote start? Remote locks?

Ric. R. Jan 10, 2022     

Even after multiple updates this app is still useless. complete piece of garbage. totally useless. Update: Well after almost 2 years it's still lame at best. Links to the Mopar store don't work and the link to open the manual doesn't work either. And stop defaulting back to diesel on the service tab.

Cra. W. Jan 7, 2021     

App is buggy. This app does not work. It used to. But after the most recent update it won't even sign me in. It just crashes and won't load. Update: I deleted and reinstalled. Now it works. Nice companion to u-connect. Would be nice if updates don't break it. Update: I wanted to change the picture of my truck. After deleting current picture, I am now unable to load any picture. Even after deleting and reinstalling app and giving it permissions.

A. G. u. Sep 21, 2019     

Useful tool to have. Tracks upcoming maintenance and you can log your maintenance/repairs to keep solid records. The owners manual isn't great, the button takes you to a pdf that's not searchable in the app, so you have to swipe through each page till you find what you need; making the owners manual searchable, in the app, would make a big difference.

A. G. u. Apr 12, 2019     

This app is pointless. It doesn't work more than half the time, when it does work, it won't do what you want it to. just another disappointing letdown from FCA. Add it to the list of uconnect, fiat, the new hemi engines, and any other failures you can think of.

Cha. B. Feb 16, 2022     

App won't even open anymore, even after uninstall and reinstall. Before crash, the amount of useful data in app was limited and no better than Google and carfax which actually work.

A. G. u. Mar 5, 2019     

the idea is great. but it keeps glitching. kicks me out 4 out of 5 times i log in. always says, "app has stopped, close or send feedback". constantly. what gives? lol. otherwise, i believe your on to something here. i recieved 2 recalls on my 2019 RAM on this app a full 10 days before i recieved it in the mail. it has to do with adjustable footpedals rendering the brake useless. pretty important recall. those 10 days could save a life. well done. please fix this app so it works better.

Nat. J. Jul 5, 2020     

Not able to check maintenance schedule for months now. Not good for checking up on your vehicle, and keeping things running, is it??? Update: App has gone from some things not functioning, to it itself not functioning upon opening. 6 months of problems getting worse, and worse. My suggestion: FIRE your apps team lead, get someone in there who can fix this. This is unacceptable in today's economy of connected vehicles.

A. G. u. Feb 11, 2020     

App doesn't work. Can't even register to use it. No email being sent when I register my email. I assume it is to verify the email and set a password. Can't do that if no email comes. I checked spam and bulk mail folders. Nothing. Why even waste your time developing an app if people can't even use it? The uconnect app isn't working either. That's why I tried this one. Het your act together on this!

A. G. u. Jan 24, 2019     

Until recently this app was pretty amazing. So useful in keeping track of all my service records. for the past couple of months it hasn't been allowing me to add the service that I perform personally. The only records that are showing up properly are dealership entries.

Ray. C. Feb 11, 2022     

Great App. Let's me keep specific maintenance records for my Ram. EDIT....App is now BROKE. Will not allow maintenance records to be added. FEB 12 2022. Galaxy s10. "ERROR SENDING DATA"

A. G. u. Mar 14, 2019     

The App worked great for about a week. Then it wouldn't open. Uninstall/reinstall.....now it doesn't like my login credentials. Attempted to reset password, get the notification that a reset password has been sent to my email but it never comes. When I try to re-register, says "something went wrong".......Please fix.

A. G. u. Jan 11, 2020     

Helpful. I like it, but it does not allow many characters to describe service preformed. Too few to actually list the required service items. Increase the allowed characters and add a way to attach receipts, records and or pictures and it would rate higher.

Tod. Nov 20, 2020     

It looks like they redesigned the app. It works again. It's not a bad app just not extremely useful to me. I keep it installed just because. I really don't need the maintenance part of it because I do all my own maintenance. Unless there is another recall I don't expect to set foot in a dealership again for a very long time.

Ric. M. May 19, 2020     

Password reset doesn't work (I never get the email) and I can't register because of a vague error. Edit: I *did* finally get the password reset, the day after I submitted the request, and by then the password reset link had expired and I had uninstalled the app. Get it together! Password reset emails should take minutes to be sent at the most, not hours.

Chu. W. Jul 8, 2021     

This app knows my vehicle I purchased and is in my garage then I look up parts and it wants me to make another log in and doesn't see my garage on home page, what's the point of having this app if it doesn't work?? App has been updated and still can't remember from log in home page to parts lookup !!!! This should look up vehicle specific if your logged in!!! This app sucks,, still no change in app as of 7/8/21!! This app still horrible to use

Tho. S. Jan 26, 2022     

Unable to sign in. Keeps saying there is a bug and to download the update once it has a fix

Kyl. M. Jan 5, 2022     

Worked fine before the latest update. Now, the app crashes / closes when trying to log in. S21 Ultra

ron. w. May 25, 2022     

It use to work fine now I can't log in anymore

A. G. u. Dec 22, 2019     

So far really enjoy this app for my 2018 Ram 1500. Update 10-18-19. App won't open, repeatedly crashing on my Pixel running Android 10. Needs updating Update 12-22-19: I'm still unable to sign into the app. I keep getting the same error it says "There was an error sending your data. Please try again". Well I have tried six times and still getting the same

A. G. u. Nov 24, 2019     

I have a 2020 Ram 1500. As recommended in the user manual, I installed this App. Even though the App description spells out that it's for model years through 2019, it worked briefly for my 2020. However, since September all it does is crash. I don't know if it is an Android phone issue or whether it is poor development. Whatever the reason, the App developer should have resolved the issue since it has been broken long before I installed it on my phone.

A. G. u. Sep 14, 2019     

Because I have to give it one star. It used to work but now it does not. Uninstalled the app cleared storage and cache, reinstalled the app and it still crashes. My website login works but doesn't give me any worthwhile information. Nothing shows my completed safety recall. Funny how technology makes incompetent people look even more incompetent.

Bud. S. Dec 21, 2021     

Crashes when trying to login even with the new update. Using the latest operations system on Samsung S21.

Rob. F. May 3, 2020     

App told me I had a recall for the 12inch screen, took the truck to the dealer for the update, now Google assistant doesnt work when in android auto when trying to talk to android auto. What happened? When I press the talk button all I get is the uconnect responding and when I want to send a text it only allows predefined text and android auto allows you to talk to text but after firmware update this has went away and android auto isnt the same.

A. G. u. Jan 13, 2020     

Like many others on this App . It doesn't work . Just installed the update and IT doesn't work. I'm on Android with Samsung phone. Unfortunately my new Dodge Ram has major defects as well . As a long time Ford user who decided to switch to the Dodge promaster Van after only 500 Miles I'm ready to dump this product. I was holding out hope the App might help me solve vehicle problems but the app works about like the van. Buggy

A. G. u. Dec 21, 2019     

After the password reset fubar there was an update and I was finally able to log in. Tried again today to keep up on updates but now I get an error saying there was an issue sending data. Maybe one of these years they will get things straightened out.

A. G. u. May 23, 2019     

why bother? it's a great idea but never works as the app crashes upon startup. probably better idea to debug the app before you release it. that makes you look like amateurs. let me know when you get a chance to release an app that works. ill be happy to leave a POSitive review.

A. G. u. Feb 8, 2020     

Update 8 Feb 2020: The APP recently started to instantly close when I tried to sign in. Deleted and reloaded it. Set a new password. New password was accepted and I was advised I could now log in. Same results. Login attempt instantly shuts down the APP. No warning or error code or notice is provided. Just gone as soon I check the Accept Mopar box and sign in.

Sam. S. May 17, 2020     

App crashes when I select login. On par with the buggy electronics in my 2019 Limited Ram. The Chevrolet app worked fine, apparently they invested the time and effort to get it right. Hopefully Ram will work out the bugs in a couple of years.

Ric. S. Jun 5, 2021     

App crashes when trying to login (before username and password is entered). Does not work. UPDATE: An uninstall/reinstall solved the issue. Changed from one to four stars. Nice app when it works right.