Category : Communication
This app does not open at all on my android. When you call reliance nunber to make a call, out of 10, 7 times call drops automatically. And, if you are lucky to enter your password and destination nunber then theres no guarubtee you will connect. Poor connection and poor quality are featurs of this service. Stay away. One star because i can not give zero or negative.
SCAM! DO NOT USE THIS SERVICE! The only thing on their app or website that actually functions, are the payment gateways. They need this to extract money from you and that's where the relationship ends. I haven't been able to place a single international call despite numerous attempts to do so. Their customer care number does not work. They do not reply to emails or respond to complaints via the app. SKYPE has international calling to landlines. It works beautifully. Don't waste your time here.
Such a shame for Reliance to have this product. After installing the latest app the service reliability has deteriorated further. Either folks at the other end cannot hear or after dialing the local number I am forced to punch in the phone number. Folks, atleast do a basic testing of the app before launching. It's a shame on your IT team and Leadership to have such a substandard and unstable product.
After installing latest update, the call disconnects suddenly if one uses the app for few seconds. Needs redialing again and again to finish the conversation. Kindly fix this issue.
Bad experience - never works App is crashing. Dialing directly never goes through. Response to your comment: issue is nothing to do with user id. Please look at other reviews, everyone has similar issues. I emailed the log with my user id. I want my money back.
I never see such a bad app and worst customer care support. I purchased the plan but the amount is not yet credit even after several email communication with customer care. Please don't waste your money and time on this product.
cannot connect tried several times. getting message "try after some time". I cannot make any call with your app. more than 2 months i am trying, never going thru. I am using Whatsapp call instead this one. Don't waste your money .
Very poor app. No direct connection, have to dial the same number twice after password verification. Very poor qualit
The app is not working since October 27th and sent an email to the customer service but no answer. Two months later, still having the same issue with the app.
Tried several times to call India using this app. Balance deducted every time the call connects but none could hear each other.
lately can't get through any call. the app does not work, asks me to manually enter pin and phone number. any idea how to reaolve it.
Cant even give a single star for this app. Never ever opens in the phone and not sure if it's safe to have it installed.
Cannot even install the app now. Uninstalled as it would not load. Two weeks in a row that this app has not worked.
Worst Calling app just downloaded but not working in Saudi Arabia. 1st its not sending sms verification 2nd i am unable to place a call to india by my initial 0.2 usd balance thank god i tried to test it 1st...
Absolutely horrible. Not been to call for 2 weeks. Reliance needs to understand that phone is an emergency method of contacting folks back home unlike whatsapp
Useless app. Keeps failing all the time. Terrible customer service. Missed direct dialing
Good luck if it works consistently. Having trouble for a whole week. Hopefully they will rectify the problem.
i have changed my number. i am trying to customer service. no one picks up and call gets disconnected. service is truly disgraceful. Someone called me finally and helped me.
Terrible app doesn't work as mentioned. Even basic things don't function, disappointed!! Just unistalled
Never recieved pin Sent messages online and when try to use forget my pin it shows pin changed successfully, I mean seriously . I want my money back
Keeps hanging and the connectivity is bad. Barely able to hear
Such a pathetic customer service. For a telecom company, whose support team does not even bother to respond, I don't think I can survive with such a service.
Reliance can never compete with rebtel. Shame on u reliance.. at least have a good app.. wasted my time
App does not open on my Samsung S6 after Oct update. Please help
The app is absolutely poor quality. Installed it few times and it's not working. This is story of Reliance Global from 2 years. No progress at all. I am reliance global customer from last 7 to 8 years but lately I am looking for different alternatives. As this is not a reliable service. Anup B