Reliant
Pay Bill – Save your credit card or bank account info to quickly and securely pay your bill. You can view past and current bills or even sign up for average billing to smooth out seasonal highs and lows.
Track Usage – Get your electricity usage details by day, week, month or year. See your projected bill*, compare current usage with past usage and see how your usage stacks up against homes similar to yours.*
Never Miss a Due Date – Sign up for Reliant AccountAlerts to get important, time-sensitive information about your bill
* and current usage. Choose the alerts you want, including usage spike notices and bill due date reminders.
Manage Account – Review your plan details or update your contact information, including text message and email notification preferences, from anywhere.
Customer Care – Help is just a tap away. Through the app, you can call our best-in-class customer care representatives, email for help, report an outage, send feedback, find payment locations and view FAQs.
For additional information, visit www.reliant.com/app. For privacy policy, visit www.reliant.com/privacy.
*Not available for Reliant SmartStart Plan(SM) customers.
Must be a Reliant residential customer with a Texas service address and a smart meter. Reliant is a registered servicemark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2016 Reliant Energy Retail Holdings, LLC. All rights reserved.
Google Play and Android are trademarks of Google Inc.
Category : Tools
Reviews (30)
I haven't had any issues with this app. Very convenient. I just login and swipe to pay. If my bills looks unusual I can review it straight from the app and I'm done.
I haven't been able to get into the app because everytime I log in it says it only supports smart meters and logs me out. Uts been doing this for about four months now.
The best light company ever very easy to pay online my bill if I have any questions and I call customer service they are very polite they answer all my questions they never get frustrated if I don't understand my bill they explain it to me step by step I would recommend reliant to any of my family members and Friends
Excellent easy to use app. Much better than any bill pay app I have used. Several easy to use features. I referred a friend and we both received $50 credit on next bill.
The app allowed me to log in for the first time. I could not log in the second time. It gave me an error message saying my session has expired and proceeded to log me out. It would do this every time I logged in making the app useless.
This app no longer works for me. It is now saying you can only use the app if you have a smart meter, which screws me. I live in apartment so I don't have control over what my meter is. Been with Reliant for 8 years and always paid through the app and now I'm not longer able to log in because of this.
I can't log in. I've been trying to log in this past days to pay my bill and it's giving me a message that the app doesn't support customers without a smart meter and it won't allow me to log in. I don't know what that means.
Can't use the app unless you have a smart meter. Inconvenient and will definitely be on my mind when we have to renew our contract.
Very quick and easy. Less than 30 seconds from log on to payment confirmation. 👍💯
It used to be a 5 star but I bumped it down to 2, because when I hit the "refill account button" it doesnt work, telling me the expiration date on my card is incorrect, when it's not. It's the same info I input when I refilled my account in the past, and it worked then. But for the past 2 weeks, it doesnt want to work. Fix!!!! And it will go back to 5 stars.
Perfect, no hassle was able to future pay my bill. No problem.
Easy to use and I really like being able to see the usage each day
Convenience to pay your bill also you keep up-to-date and when is a power failure and when it will be restored
Cannot pay my bill through the app Vacation days I have to have a smart meter on my phone. What is that and why do I need it now but I didn't before?
The App is super easy and quick to use.
Very nice and simple to use 👍 convenient for when it's time to pay my bill. Always get notified when it's close to payment.
Very intutive site which make it easy to understand. Graphical notations are helpful to know the energy charge each week.
Love the way they let you know weekly the amount you use, helps with budgeting for the mnth. Ty for such a well designed and executed ap and website. Love them both.
Great app, ease of Access, self explanatory, bill pay is awesome . Vibrant colors and detailed billing.
Very nice and simple to use convenient for when it's time to pay my bill. Always get notified when it's close to payment
It wont let me utilize the app because I dont have a smart meter. The previous company I used had an app which made life so much easier! It would send me notifications on when my bill was due and easy to pay! Then reliant bought them out. Now I can never remember if I paid my bill. Hope they change this soon so EVERYONE can use the app
I haven't had any problems ... yet ... It's always been great experiences for me & I've been with Reliant for 10 YEARS this year (2022) Thanks!
I'm a new customer down loaded app. and won't let me sign in so after trying several times I uninstalled and reinstalled and still same issues Help!
I have not been able to open the Reliant app on my new phone, even though it worked great on my old phone. The phone store could not help. I contacted the Reliant App department via email and they got it fixed by the next day and even contacted me several times about it to make sure all was working good. I am very impressed and grateful. Thanks so much. JRM
App is easy and very user friendly
Doesn't work!! It won't let me sign in. Says that this app is for residential customers only. Duh! My home is a residence!!
The update is amazing, I had no complaints about the previous version but with this new update it makes everything much faster and easier. I have my card saved and I'm able to pay my bill from the start of the app page now with a single swipe. You can pay your bill in seconds.
Does not always update!!! When I signed on to the reliant app it told me I was 200 dollars overdue. I played it through the app and turns out I had already made the payment. For some reason the app never reflected this and now I have 200 dollars credit instead of a 0 balance. Come on now. People are struggling because of covid19 so every dollar counts. What can I do with 200 credit on a reliant app!! This pissed me off so much.
Kind of frustrating to download the app and be able to login only once with it and then receive an error message every other time since. And in reality, I shouldn't have to email Reliant to tell them about the issue since I'm not the first person to make this exact complaint. They need to update their app to accept all kinds of phones and operating systems.
Unable to pay my bill for the last two months via the app as there is currently no way for me to get logged in. The credentials are accepted but as soon as the account is brought up, the error saying that the session has expired pops up and prevents me from using the app. I have tried to post this review three times now and every time it has disappeared.