Renault Mobility - Autopartage
Looking for a car rental fast and easy? The Renault Mobility application will allow you to make your reservation with complete peace of mind thanks to its 100% digital operation:
- Simply sign in from the app
- Select a car nearby
- Book your car
- Open and close the car with the app
- Extend, modify or cancel your bookings
Fast and easy car sharing service Renault Mobility is available to support you 24 hours a day, 7 days a week.
A question about registration / booking, a concern during the rental, Renault assistance is at your service to guarantee you the best experience of car rental possible.
Category : Travel & Local
Reviews (8)
If 0 stars would be an option,i would have given it a 0 because the app keeps on crashing and I can't reserve a car(I deleted and reinstalled the app,and it still crashes)
Couldn't lock the car because of a problem with their system. They extended my time twice because of this problem. I ended up paying double the rental price for an issue that isn't my fault.
Autolib was way better in so many ways. With Renault mobility you have to get and give back the car at the same place (!). There is no parking lot where you are sure that you can park you car when you reached your destination (parking is a nightmare in Paris!!) . It's not full electric (wait, what?!!). Last but not least, it's way more expensive than the other alternatives on the market (have a look at drivy for instance, you would be surprised). Another example of a big corporation producing a disappointing service that could have been good 5 years ago maybe.
really practical and fun to use, it has an escape game feel
Booked for 11:45, due to summer time change, the app just changed my booking to 12:45. Incredible. Then you want to contact customer service and the faq gives you a email address and website of Renault Mobility that doesn't exist anymore. Wow, welcome to 2022...
The app crashing on Android 9 - honor 9 - LLD-L31 I uninstalled and installed many times and settig all permission...
first use and seems quite good except missing information on how to open the car with the device useful and quick service
When you really need the App to function properly, it doesn't. Sometimes it's extremely difficult to start your journey or end the journey. Each time you're not able to lock the car, even if you call them, you'll still pay the extra cost though it's not your fault. Some serious update needs to be done.