RENPHO

Good experience. Trouble downloading data. The scale generates a surprising amount of data. Connecting to my Fire tablet can be a bit tricky but usually connects on first try. I initially had trouble losing fat % so I made changes to my diet and exercise that really showed up in my trend chart in a positive way! Scales calculates many different biometric measures. I am having trouble downloading the data to spreadsheet and as a backup.

Present Review: The app works great when it works. I finally got my phone to pair with the scale after fighting with the darn thing forever. The trick is to restart your phone after the resetting the scale. Original Review: 1 This app used to be great. But the update has a lot of bugs. Now, I cannot get my Renpho scale to pair with my phone 😒!!!!! I cannot find out anything from the scale but my weight. But, I paid for a lot more than that! So, I am kinda peeved. Please help me!!!!

*UPDATE* 2022 customer service helped resolve the issue. I'm just now updating. It has and is working perfectly. I'm very happy with the scale. It's supposed to now work with MFP. 2020 Just purchased scale because it is supposed to sync with samsung health. Or rather the app should share data with samsung health. It is not working so it looks like I may be returning the scale & deleting the app. It would be awesome if it worked as advertised. So disappointing 😞

Great app. Not sure what happened. Ive never had a problem with the app, it's always been amazing. Now when I try to use it, I have to log in everytime, and turn on fitbit, Google, and Samsung health every time. Nothing is saved, no automatic log in without having to set up each time.

The characters at the top of the screen are cut off on my Pixel 5a. It's where my screen has a camera lens on the left and some indicators displayed on the right. It is still usable but I don't know how my brand of phone compares to other as it is a defect. The values displayed seem a little or in some cases way off.

I have a good experience with the scale and with this application. The only note that I would ask to consider in a new updated version is, to add an option in the application, to be able to change the date format, from American format of mm/dd/yyyy, to rest of the world date format of, dd/mm/yyyy. It is specially important when you see in a graph, your weight trend..... It is confusing for non American customers, to understand the date under the x vertical line... Thank you

I love the app. I would suggest adding a way to adjust the vertical scale on the weight graph. My graph max vertical scale goes from 130ish lbs up to 206 lbs when I only weight 145lbs. It would be great to manually adjust it. Ideally for me I'd like to make it between 135 and 155 to really see those changes on the graph

Cannot connect to phone via Bluetooth I changed phones and have been trying to connect my new phone to my health scale without much success. Everytime the app tells me no phone found and to install renpho health which also doesn't connect. Please fix this. I bought the scale for this very feature and this takes away from the experience..

I like the ability task my weight on the scale automatically but find the stats unreliable. My weight this time was less than the last time, yet the app says I gained weight. Not sure how it calculated that since the amount it says I went up is greater than the difference the previous weigh in as well.

I have been using the Renpho scale and measurement tape for about a month. So far so good. One huge thing the app is missing is totaling the number of inches lost. For those of us that get down when we don't see numbers go down on the scale quickly, it is so encouraging to see inches going down. Please add this feature!

Update: I decided to give it one more try before I got a new scale and it worked perfectly the first few times and I was ready to give it 5 stars. But suddenly it has a new problem. The app and scale are connected, but the (same) numbers on both keep changing like crazy until the scale goes dark and nothing registers on the app. Honestly, I don't know if it's the scale or app but it's not giving an accurate measurement, it jumps around so much. Changing the batteries didn't help.

Does not work. Won't sync to my phone even after repeatedly turning the Bluetooth on/off, resetting the scale by taking the batteries in/out and deleting the device from the app and re-adding it. If your warranty isn't up, return the scale and GET YOUR MONEY BACK!!!! The scale gives 10 different measurements over the course of 5 minutes, it's completely useless.

I've had my scale for a few years now and it's been great. Great app, too. Would be great to be able to export trends to excel format or a way to print out the trends.

1. Please add warning message before closing the application (similar to your Health App). Because pressing back results in closing the application and we need to start it every time again. 2. For gain and loss you are using red and green in all measurements! Please make it green in case of positive increase (example for muscle, or going up from below average situation) 3. In addition to percentage please mention weight for all readings. 4. Please add minerals weight information.

It won't let me add a goal weight manually. I use it with the tape measure. I don't have a scale for the app and don't intend to get one. I should be able to enter my goal weight without needing a Bluetooth connected scale. I can manually enter my weight, just not a GOAL WEIGHT. Works ok with the Renpho Tape measure so far.

The scale and app have been great for years for me. I guess results vary for other users, but I calibrate the scale (step on for a moment, step off until I see "CAL" on scale, step on and stay until the app chimes to record data) every time I weigh (daily) and my phone is right next to me and it works great.

Physical scale doesn't do Stones as a choice (I'm UK based) - only on app, which is a pain whe your scales are in the bathroom and you don't carry your phone around in your home. Should have researched scales more closely.

Basic functions work well. Syncs up with scale and transfers information. Unfortunately it will not connect with Google fit. When I turn on the option to sync with Google fit it does not bring up the next screen where I would authorize it to connect with my Google account. And my Google account doesn't show renpho listed under connected apps.

Found the scales and app to be very reliable. The app gives you a lot of data about your body including fat percentage. My only criticisms: - font size on the trends graph is a bit too small for my eyes and no way to make it bigger - you can change the system to metric but the dates are still in bonkers backwards American format

Good app, plays well with the scale. Feature request: please make it possible to see moving averages in the "trends" section. My day-to-day fluctuations are large so I want to see a rolling week average instead, to get a cleaner trendline... but there is no way to do that.

For absolutely no reason all of my data disappeared periodisappeared. 2 weeks of starting a diet and I have no history to prove what I was and where to where I am now. This is just crazy. I spend all this money for a scale and the software doesn't work what's the point

I have been using about 3 months, and the scale and the app successfully connected ONLY TWICE! i have tried resetting my Bluetooth, the app, etc. Still doesn't work. My phone Bluetooth works just fine with all other devices. A huge disappointment 😮‍💨