Retrofit Healthy Living

I had trouble syncing my new wireless scale, so I uninstalled and then reinstalled the app. All messages and logging on my account which I had completed over the past 2 days since I had originally installed the app have disappeared. I have a live session scheduled with a coach in less than a week, but do not know if it remains scheduled. The app continues to be at first unresponsive and then crash. Very poor experience.

I have been using this app since January for a weight loss program through my insurance company. This app is very frustrating. It freezes up while I'm using it and stops syncing up with my health coach. I have had to delete and reinstall the app twice now within the two months I've been doing the program. Even though I've done all if the lessons for the program, I've not been given credit for three of the lessons because of syncing issues.

This seems like a great program but this app is crashing A LOT. When I tried to log some exercise, it took three tries. It crashed four times on yesterday's lesson. My Fitbit synced for about a week and quit. I agree with other reviewers that I want to participate in the program but the crashes are getting worse not better and cause frustration.

It won't even sync its own devices, like the scale. I have to disconnect & reconnect the fit bit to get it to record steps. Options are limited for recording where I eat. I have to record how I feel after eating before I even eat something. If you can use another app, you should. Unfortunately, this is the app the plan I'm on uses, so I'm stuck..

So far this app keeps stopping. Everytime I try to sync the scale or lesson, the pink circles keep spinning. I try to watch the video, it stops a few minutes in & spins. I tried to schedule a session & the screen went black for a few minutes & then went back to a screen with 2 spinning pink circles & then the app stops. I would like to actually participate & engage in the program but the app isn't working right & I'm frustrated & tired of trying. Please fix the issues.

I'm not having a very good experience with this app. The scale won't sync to the App, it keeps stopping and crashing. It is very frustrating to spend so much time on trying get it load the information you to put in to participate.

All my other apps can load fine except this app. I have deleted and reinstalled, cleared total cashe and app cashe, rebooted phone, tried a force stop on the app, etc, yet this one app doesn't want to open. It will time out again & again. I have sent multiple log notices to Retrofit after the app quit. I've spent over t>3 hrs trying to open this app. When other apps open and this one just quits before opening you've got to believe that there is a bug in the programming. Tis a real shame...

The program associated with this app is great, but this app is terrible. programmed functionality frequently crashes, and the core design / layout is just not well done. what other app have you seen that had messaging and board posting tools, but doesn't provide you with notifications when new messages are available?

This app has wasted a total of an hour of my time. I have these new devices that I need to sync & the app won't let me log in. I've used the actual website & can only go so far before it reroutes me to the app. I've literally changed my password 12 times & the app STILL says it's wrong but I can log into the site on my browser just fine. After seeing the reviews, I'm glad to know it's not me & the app is the issue! Please fix this!

Worst App Ever it's supposed to sync with a scale it doesn't you can't change times of you want to add your meal later so there's no editing and finally it started making my Samsung phone go black. I had to reboot my phone just to close the app. Never seen such a difficult app to use. I'm leaving this one uninstalled

Frustrating... Having difficulty synching my Fitbit to this app. Even after adding the device to this app, there are no arrows to synch on this app. Also, it never grabs my exercises from my Fitbit, so I always have to remember to add everything manually. What a drag!

Not ready for prime time. Frequently freezes. Comments on meals don't show up in web version, and meals entered on web don't show up here. Steps don't sync well with Fitbit. At least weight does sync with Retrofit scale.

Very disappointing app. When I go to log in food and exercise, it will not let me add more information without deleting previous entries. I cant access the community aspects of the boards without total freeze ups. It is so frustrating to be trying to follow the program when the main tool they offer is such a flop. i was excited to use this program but dealing with this app just disheartens me. I did try to get help about this but nothing meaningful was done.

This app is horrible. I've tried uninstalling and reinstalling and the same issues remain. Cant even start the beginning evaluation because the calendar in app is broken! I'll give it a week of trying the website and accompanying devices to see if service improves. If not, I'll have to inform my company that this program is not worth investing in. Edit: After reading reviews, it seems other users have also had issues scheduling the first coaching session since Jan 2018! Will it ever get fixed??

So far I am unable to get past the page to choose first live session. It doesnt let you choose a date. Now what???! I have emailed for help 2 different times and so far have had no response.

Unfortunately this app keeps crashing on my tablet. I like the app when it runs correctly. The app does the same thing on my phone.

This app freezes constantly. It won't add it's own scale as a device. Fitbit info wont sync either.

Poor. App doesn't sync and freezes up all the time. Takes up to a dozen tries to enter meals .

Lessons don't sync. Sounds like most people have problems with this app. Any body going to fix it?

The meal snapshot doesn't work, it logs me out when I hit the back button, I can do any of my sessions. Lots of bugs

I can't get past selecting a start date. I've downloaded the app on my tablet and phone. Neither will get past it.

won't allow start date selection. have tried all available dates, but I can't get any of them to work.

Can't get past 2nd screen. I can't schedule my appointment that is already scheduled, so I can't even get into the app. Ugh.

I can not get the app to open properly on my phone. It just shows a app stop message.

This app shuts down on me constantly, will not sync with my devices, and just tonight wont scroll down to do lessons.

This app always freezing and I have to close it and shut it down while in the middle of typing my data.

Doesn't sync with the devices, deletes or fails to save food logs etc..

I have tried all day to install and sign in on this app. It keeps force stopping.

I have learned how to eat healthy and live well. Lost weight and feel great.

I registered yesterday and now even after logging in,it's asking me the same questions over and over again as if I've never registered.