Category : Finance
Does not work at all. Logged in, tried to check balance, no response. Tried the top-up button, and got Error 404 "The page you are looking for might have been removed, had its name changed, or is temporarily unavailable." Kerv said they were releasing their own app this month, and I (wrongly) assumed this was it. Unfortunately, it's the Nuapay fiasco all over again.
Frustratingly amateurish app! With each update I have to reset my password :-( I'd been happily using the app with MFA for over a month, and then it just stops working. The error message says "Login details incorrect" which is nonsense because I use a password manager. Security and usability are not either/or options in apps these days. Uninstalled. I'll sidestep this botch job and stick to the website instead.
Update: It is now uninstalled...Doesn't work any more for me. It used to work but now it does not log into my account. I use exactly the same credentials and I can log into my account on the K Ring Website. There is no official K Ring App for Android. They keep saying it is coming soon but K Ring has said that since I got the Ring nearly two years ago and still nothing. I think I will switch to another ring provider there does not seem to be any development on this product
Does just what it needs to do, which is to check my balance and top up my ring. Very surprised that there isn't an official app, but glad that somebody took the initiative to build one instead of waiting for one! Much appreciated ๐๐ป Edit: Now doesn't work with same login details that work on the K-Ring website, so uninstalled.
Hats off to you for creating an app that works, and doing something the Kerv guys should've done years ago. Could they not have made a basic app to do at least as much as what you've got it to do? Get 5 stars from me for that! Thanks for the update on linking with TfL - asked K-ring guys every few months and always receive the standard response of it being just round the corner. Been 4 years and counting...
for just topping up your account, it works perfectly fine. might be best one day to make a fully functionable app with all features. but saying that I'm happy and never had a problem with customers services
After the update with the 2 form factor authentication, I had to change my password then it let me in. Once you come out of the app then try to login in again it says the password is incorrect!!!! I can login on the Kerv site so, why is the app saying the details are incorrect??
After the update the app will not now sign me in. Have changed password several times entered the requested code but keeps saying wrong login detaisl. Its a shame because it was really good before the update. Uninstalled.
I tried to get on to the app I have had it on my phone for over a year it's good how ever recently it says reset password so I did and now its saying not recognised can anybody help as it's such a good app reset it twice also went onto the kring website to reset it
Works brilliantly and so much quicker than using the official site due to their ridiculous blocking of paste in the password field. Top ups take seconds with this app. Sweet!
App Doesnt work!!! Useless... not only that, a man that has made it has nothing to do with K-ring as he says below, and yet you are all endlessly sending him your details to login to your accounts with bank and card details.Good luck...
Used to work perfectly. No it asks for your password and always says invalid. A shame, used to be flawless !!
The app has logged me out of the app so set a master reset. Went to login in the app with a new password still won't let me log in
Works perfectly with my phone and ring. Just what is needed. Excellent. Thank you to the developer
Cannot access my account, auto top up has stopped working... Asked for help but seems to be falling apart
very poor costumer service. if you have a problem you need to sort it yourself ,no contact number ,no replay to emails.
Excellent app that works perfectly with my K-ring. Thank you to the developer for making this!
Just can't log in. Tried changing password and still can't get in.. ๐คฌ
same issue as others. App auths with 2FA, then doesn't work.
hi really want to use app..but its not accepting my password
Totally useless, has never let me log in.
just a wrap around of the URL's nithing special
Does not work correctly!
Greatt simple to use
App doesn't work as previous users have explained below. Promises of new working app have NOT be fulfilled ! โน
Doesn't recognize me as account holder not good
Does exactly what i need. the App that K-Ring should have built!
How come this app no longer works ?
Can't see the point
The login (now with 2-factor authentication) works but that's just about it now. Shows incorrect balance. Trying to top up now takes me to a "The page you are looking for might have been removed..." error. A shame as this was my main reason for using the app. Very much appreciate the author providing this free of charge and for the use I've had out of it, but without the balance and top up working it's more or less redundant for me now.