RingCentral Office@Hand
Use RingCentral Office@Hand from AT&T to:
• Enable voice, fax and SMS on a single number
• Set-up and manage greetings and call handling preferences, right from your select smartphone
• Direct calls to any phone, mobile, office or home number
• Get visual voicemail for your business calls, separate from your personal messages
• View and forward faxes
• Order desktop IP phones*, preconfigured and Plug & Ring® ready for your office workers
• Display your business phone number as your Caller ID when making US and International calls
• Transfer live calls between mobile and desk phones
• Make and receive calls over WiFi
• Make HD Video Conference calls with Office@Hand Meetings for Enterprise Edition; share your screen and files with others
With no setup fees or complex system hardware required, plus instant activation, RingCentral Office@Hand from AT&T is available in three Editions
- Standard, Premium and Enterprise and is billed conveniently to your AT&T wireless bill.
Activate, set up, and manage a complete mobile business phone system right from your select smartphone in minutes. Start handling your customers’ calls professionally now with features such as **:
• Auto-receptionist
• Business SMS
• Toll Free, Vanity, Local voice and fax numbers for your business and employees
• Call forwarding, customizable by time of day
• Multiple department and user extensions
• Voice and fax email notifications
• Virtually unlimited local/long distance voice calling and faxes
• Send and receive faxes, by accessing photos, email attachments, and cloud storage.
• Dial-by-name directory
• Music on hold
• Inbound and outbound Caller ID
• Internal Caller ID
• Auto call recording***
• Conference calling for virtually unlimited audio conferencing****
• Start conferences with just one tap and easily invite attendees using email or Business SMS****
• View and forward faxes
• CloudFax™ allows you to attach local files, as well as cloud files, from popular services, including Box and DropBox applications on your PC
• Call screening and logs
• Salesforce.com® integration**
* to click-to-dial contacts, log notes, match records
• Desktop IP phones
* for office workers and softphones for MAC and PC users
• Call Park and Unpark
• Shared Lines
• HD Video Conferencing and Collaboration with Office@Hand Meetings*****
• Share your screen and files with anyone, anytime with Office@Hand Meetings*****
Visit att.com/officeathand to learn how RingCentral Office@Hand from AT&T can improve customer satisfaction, help manage costs and enhance your professional image.
*Purchased separately.**Users of some phones will require online access to use some features.***Included with Premium and Enterprise Edition user licenses only****6-hour limit per conference call*****Included with Enterprise Edition user licenses only
Category : Productivity
Reviews (29)
When talking on phone the app does not turn off screen so as your ear is touching screen it changes the volume. It needs to mimic the phone app and use proximity sensor to blank screen so accidental changes are not made. 2/20/19 still broken. As you are trying to talk the app turns your volume down. You turn it back up and it turns it down. Horrible, broken app. ZERO STARS.
App does not make an audible ring tone, only vibrates. Also no options to mute calls on only a singular device. I have to uninstal every day or I get buzzing for other shifts of calls. It has a long way to go in terms of quality of life improvements
I cannot make or receive calls on this app. I've already uninstalled and reinstalled, to no avail. Can someone help???
Only allows calls at certain times with no clear indication of when those times are or how to edit that. Missed calls = lost business.
App tries to take over all calls, including personal. Tried calling Ring Central and ATT support. Spent 12 hours trying to get in touch with *anyone* to pay my bill because the URL given gives a 404 error.
AT&T auto-enrolled our entire family account in this without our consent. We couldn't make or receive calls until they took it back off. In an age where people rely on their phones in emergencies and for daily communication, it is unacceptable to push a change that affects voice calls to an entire account of more than 5 phone numbers without confirmation from the paying account holder.
After the update my managers can no longer sign into the message only extensions. Why take this away? This was a main reason I got this. Now I'm stuck in a 3 year contract without the service I need. Frustrating!!! Give that feature back!!!
Crashes, doesn't show I have a call when my desktop shows a call coming through, loss of messages, logs me out randomly, and merges my call log with my personal call log on the iPhone. Not a good app. Only use it cause work uses it
After updating, I can't see any of my work contacts, nor can I log in. I've changed my password and it redirects to Ring Central.
i would give a full 5 stars if it weren't for the most recent problems of muted calls, and inconstancy of not answering calls.
Installed a week ago and haven't been able to use because of "network error". No problems with other apps which use a network
Was working fine until update. Now things are more difficult. Most features don't work.
It's stupid because I need to talk to a person because my phone updated and has screwed everything up in my phone. I need something easy not complicated.
Very buggy! Constantly dropping calls caller ID is showing a previous user occasionally instead of caller
Can't use on cellular network anymore, always says network unstable.
Stopped working with bluetooth.
Too many updates, too many headaches
AT&t best overall phone service 👍
Always being updated. At least they're on top of that.
How are you supposed to use this app when you can't make an account for the app??
Difficult to connect
Great to use.
Does everything&more
Since the last update Bluetooth headset doesn't work with the app any more, and need a fix, otherwise it's not very useful.
This app stinks! I can't get it to work. I keep getting a message about screen overlay and after I manually turn everything off it still doesn't work.
Ring Central Office & Hand is a FRAUD! Do not buy it or download it. I purchased the service at an ATT store. It was taken 30 hours for them to install it. I had to go back next day to finish the installation. They have ported my number from ATT on the 29th of July. All of a sudden I didn't have a phone signal. I was disconnected from the server. So I had to run back to the same ATT outlet to reconnect my phone immediately. Since then all hell broke loose. I got "mixed" service, Rings when ever want to, I missed many many calls and messages as the phone don't ring at all! No message warning. This is the way beyond of any kind of service. Today is the 6th of July and still got mixed service . I am a service guy have an ear piece at ll times . They should have never ported me out of ATT whom claims I closed my account. They never heard of Office at Hand! So here we are I realized office at hand is built the same way as phishing when you using someone else number and an other number shows up on the caller ID. Will NOT WORK with out a real provider phone signal. . ATT called Office & Hand PROVIDERS. They are not. It is a major legally done FRAUD! Do your homework.DO NOT GET IT!
Ugh. The Active Call notification will NOT clear out when a call is over. I tried everything, but it only clears when I reboot the phone.
Easy to use as advertised
It needs to be relaunched every day. It shuts down unexpectedly. it does not link up to my other apps/ devices properly. It has caused me to have countless missed calls, then i have to shut down the whole computer to be able to re-launch it and hope that it works.... im sorry to say but this app is a mess... I use it because it is what i am required to use for work. i would never use this for personal use.