Category : Tools
YOUR LIFE MAY DEPEND ON YOU READING THIs REVIEW...Good idea and POOR EXECUTION from a start-up company and it could have had dire consequences. I used this as a panic/medical alert device. It is very lightweight and the app was easy to use WHEN IT WORKED. You are probably looking at this product because you want an immediate response to a dangerous or life-threatening situation. I had this device for 2 weeks. At first, I was amazed at how quickly the call center responded. However, during the 2nd week, there were numerous times that either the button or the app simply did not notify the call center. It's pretty simple, you have ONE shot, either it works or it doesn't. Fortunately for me, I was not injured or in need of help when the device did not work at all. Now imagine you are walking to your car and start to feel uncomfortable or suddenly you start having chest pain and you push the button and NOTHING happens! I can't and you simply should not trust that this will work when you need it to. In addition, I tried calling customer service 4 different times over a 2 day period and they never returned my call. More info...I asked the monitoring center what type of training they had and the person said not much "you sort of fly by the seat of your pants". So the "sales" team can tell you anything they want, it's just not reliable and that's the only thing they are selling. I know it seems too good to be true and I fell for it too but please do NOT trust your life to this company. I am being 100% factual and any response by the company will simply be spin, don't fall for it.
Works great and I appreciate the service very much. Take the time to learn your device and app so you'll be fluent in it when going out. Ripple team is timely, professional and considerate. Great app and product.
I think this is great. They are right on the ball with calling me to make sure I'm alright and what I need. It is sleek and doesn't look like an old recognizable emergency alert!
runs continuously in backgroud wasting battery....no way to log out or turn it off to save battery life. may have to uninstall until i actually want to use it.
When I accidently push my button, they call right away. Dependable.
set up is not letting me get past select credit card.....i press and press and it doesn't change screens!
I'm a small female. I've been in bad situations before. This makes me feel safer knowing that I can get help right away if I need it.
Love it
Great idea, poor execution. Issue 1: I don't have confidence that the button will always work -- sometimes the app closes inexplicably and then the button doesnt work. Issue 2: the app isn't adequately accessible, as the disarm button isn't visible or usable if the font size on the phone is set to large. I really wish this is something my family could trust and use -- but it isn't.