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River Island

You can now get your River Island fix on the go with our new Android app. Whether you want to shop on the move, view our trends or check in to your local River Island store, it’s all available at the touch of a button. With new products arriving online daily, you can be the first to shop Just Arrived wherever you are, and share what you've bought with your friends. You can also check stock in your nearest River Island store to avoid disappointment on your next shopping trip.

Category : Shopping

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Reviews (28)

Jes. A. D. Apr 14, 2022     

I loved this app and I love RI clothes for my kids. Just hope the app keeps working.

Hel. A. Feb 6, 2022     

App was working fine till after an update late last year it just won't open and keeps saying I'm in the US and I'm not! Uninstalled and reinstalled a few times, same problem.

Dit. J. Mar 27, 2022     

Unable to launch the app - gettin info not available in US - which makes no sense! This is still not fixed...

Dia. G. Mar 23, 2022     

This app is saying us I'm wanting the UK shopping on line app as I have always used it the app us launch is very slow not easy to use either..

Car. L. Jun 16, 2021     

Always shop in River Island. Just a shame the stores always have loads of size 8's and 10's. Being a 14 or 16 it's easier to buy online. This app is simple and easy to navigate. I have used it for a long time and don't normally rate apps however RI is easy and great to see different sizes!!

Kar. Sep 18, 2020     

Confusing checkout, can't work out how to apply my discount code. Firstly I completely missed the point where you enter it and had to exit the checkout and start again, once I found it, I can't work out how to actually apply it, there's no add button? So I don't know if the code is no longer valid or there's a problem with the app. CTA's on checkout were unclear, I wasn't sure how to select my delivery address, then I realised I needed to tap the entire address. I abandoned my basket.

cec. X. Feb 2, 2020     

Clothes are OK, but expensive so not meant for college students . It is very annoying that when I click on an item it says "quick they're selling out" or whatever. I don't want to get that notification every time.

Sev. A. Oct 9, 2021     

lack of neseccary info. my country was excluded from the list of delivery, however there is no info about it in the main page, I could only see it in the middle of checkout process. but they keep on sending me notifications about all kind of things,even about that I left smth in my bag which is ridiculous, as if I could buy it and left it there. in general,RI is very bad in informing customers,right after Brexit I placed an order and was charged custom fee about which I wasn't warned beforehand

Kir. N. Jan 6, 2022     

App doesn't open. I'm in the UK and the app thinks I'm in the US. Really disappointed.

Luc. P. Feb 1, 2022     

Can't access no longer just takes me to an American site and says app don't work in US although I'm in UK

ahi. s. Jan 26, 2022     

UK customer ? Like most of the reviewer's I'm also in the UK and keep getting told I can't launch it because I'm in the us even though I'm a UK resident?

Sha. R. Oct 4, 2019     

I love river island for myself and older daughter and also the clothes for my 4 and 6year old daughters are amazing theres lots of choice for winter, parties, school, footwear ect i love it and there is always a sale on and the prices for my kids are amazing for the quality i can buy items for there dance and gymnastics, also shoes and winter jacket for school then have them dressed in stunning outfits to go out at the weekend i can buy everything in the online store for all my family

ann. r. Sep 26, 2020     

My experience with RI when buying and returning items has been okay. My only issue is that the clothing sizing is different from other shops, usely have to buy a bigger size.

C. R. Apr 18, 2022     

River island one of my favourite shops but app not very good quality poor of lay out to much about advertising river island rather than streit to fashion I don't think there's enough thought put in on lay out of this app for regular customers like myself

Ash. G. Jan 19, 2022     

Had issues when they sent me parcels via the post. But now they've completwly stopped shipping to Mauritius. Somehow House of Fraser can still send me parcels via DPD. Go figure.

K. Apr 3, 2019     

As I have auto update on. I have had to unistall then reinstall this app and still it says "unable to load wishlist" Can you have this issue rectified please, otherwise I'm unistalling this app completely. Thank you.

SAR. Apr 26, 2021     

Love the app one of my fave stores to shop from .. its so easy to navigate even my 5 year old daughter is on it adding her fave items .. if she can , then anyone can . Never had a problem with the app ..

Emm. O. Oct 9, 2018     

Won't load anything just continuously buffers. Useless. Every other app is fine. Once a sale starts this app is pointless.

Lou. S. Jul 21, 2020     

The app is super cool and I love the range of clothes. Only thing they can work on is the currencies.. South Africa is in (ZAR) South African Rand. Not Euro👍🏼

Lor. R. Oct 26, 2019     

Rubbish app can only look can't order anything as it wont let u press on the item keeps saying theres an error !!! Waste of time

Wil. B. Mar 30, 2019     

THIS APP STILL ISNT WORKING... It says things are available in my wishlist then when you click on them they are not available... This worked till the last 2 updates... PLEASE FIX OR IM UNINSTALLING...

Taw. Jul 8, 2019     

the app just keeps refusing to let me pay by my PayPal or my bank card. and it just crashes. so i had to use my laptop to complete my transaction

swi. b. Apr 10, 2022     

App no longer available in the US

Hus. R. Sep 12, 2019     

Every time i try to buy something ... for example costs 10£ ... when i click to proceed my payment ... will give a total of 200£ ... the aplication it doesnt work. Very desapointed !

Ram. N. Jun 26, 2019     

Disappointing. Currency problems. Select Singapore CURRENCY but shows GBP pound values. More than the double amount and in pounds not SGD.

Joe. H. Nov 18, 2018     

Can browse but, Won't load anything in more detail, none of the full websites work on any browser on android either.

Nee. B. Apr 28, 2021     

Great app. Great quality clothes and shoes. Love dressing up my toddler in their stuff. And it accepts klarna! #happiness

A. G. u. Feb 24, 2019     

i love this app because if you are going on holiday in the winter and there is no summer clothes you can gust order them (p•s my favorotie shop in the world )