Category : Finance
I love the access through the app and really appreciate being able to ask questions when concerns arise. Everyone has been very helpful.
Very slow at recognizing your check or what you have written. You got to try at least three or four times before it will work
Customer service is awesome.
This app is fine as long as you don't want to deposit checks via mobile device. I have tried multiple check types and it keeps saying "need to write for mobile only on back" and I have quite large and boldly. It's rather frustrating to have to get to a bank while they're open to deposit my checks.
Deposit 2 checks. Requires 4 attempts to get past notification that "Mobile Deposit Only " is required in the endorsement on check 1, needed 7 attempts on check 2. If I do it twice, just Deposit and place a hold until it's manually reviewed. Don't waste my time over and over again on your lousy app!
Great layout, easy to get a solid overview of all my accounts and activity. Simple to make transactions and transfers. Also, great service.
Hard to use. Look at your competitions apps
Cant mobile deposit. Always get message saying add "for mobile deposit only" even though it is written on the check. Tried many times. Thought this would be fixed with new app. Nope. So how do i easily deposit into this online account if you wont let me.
This app is very annoying. Everytime I open it if it does load it take minutes but most of the time won't even load up my information. Very annoying
So many features. You are able to turn your card on and off if you misplace it. Also balance alerts and multiple notification options.
They close personal accounts for using your debit card to gamble online! Weird very legal. Also they take your money and send all your checks back unpaid! Still haven't gotten my money going on 3 weeks! They charged me $94 for using my card online and at stores for 1 month. Plus $5 to close my account times 2? What!!!!! This bank is a scam and I'm reporting them to the authorities. Good luck
Would love to be able to check what payments are scheduled and how much. Used to. Now it just wants you to make a payment. Disappointing!
It is so amazing having my banking at my fingertips! I never have to worry about my balance... it's available at all times!
Great mobile banking app. Really easy to navigate through and the layout of it suits it quite nicely. Good job ppl
Great online bank with a great app! The mobile deposite and bill pay features are nice, and the UI is slick
After the last update the app is real slow and it is messing with my phone dont know if my info is secure anymore
The app worked great before but will not update and I'm currently unable to use the app until it updates.
Amazing Bank! Have a very nice people and very kind and aproachable to us. I recommend them for you guys! More power to Incredible Bank!
Quick to respond....in app chat with reps = 10 stars....basically everything in person in the palm of your hand. A+ app.
I've always had a very positive experience with incredible bank employees and on line.
Depositing checks is very difficult. Software unable to read checks properly.
Often doesnt update and the mobile check deposit photo capture is terrible.
Holy cow! with the latest update the date updates faster than online! Nice job on the update!
Very good. Simple and easy to use for basic banking needs
Lots of great features, fantastic service, and sleek design.
I've been a client for the past 12 years and I love the place I change names with them they're just a great Bank no matter what their name is
Busted... Update stuck on download - can't use prior version
Love love this app. So easy to transfer money between accounts
Always smooth transactions. Great app.
Very easy to use, convenient. The support center portion would be so much better if it had its own integrated support system that could handle minor changes to your account. I.e. Change of address, phone number, all it would necessarily need is a way to avoid personal interaction Some personnel have difficulty with personal interaction.