Robin Hood Energy
Non SMART meters:
Submitting meter reads with your phone
Having your bill and payment history available on your phone
Tracking your consumption by year and month
Asking for a SMART meter to be installed
Updating some of your personal details
Chatting with a Robin Hood Energy customer service agent between 9-5 Monday to Friday
1st Generation SMART meters:
If you have a 1st Generation Secure smart meter you can also:
Review your consumption at half-hourly (subject to your consent) and daily intervals
Set alerts to know when consumption is above your expectations
Compare how much you use to similar homes
Further developments: We’re currently working on making this app work for second generation SMART meters and pay as you go customers. Keep on checking as we keep on improving our app.
Category : Tools
Reviews (15)
A great ap from Robin Hood Energy. Very simple to use, and I can submit meter readings in no time. The monthly usage is pretty cool to see but I'd say it's some clever algorithm as I didn't submit my meter readings monthly (not any more though!!). Total amount owed is good to see too. All I need from RHE now is the smart meter..
This is great - really useful. Thanks for making it available. One important thing: please let me log in with my fingerprint, or at the very least allow my password manager (1Password) to log me in. I can't even use copy and paste to enter the password. For security reasons I use long, obscure and unmemorable passwords so currently it's too much trouble to use the app if I have to memorise and type in the password every time.
From my experience so far (day 1 of release), this is a great little app and I was going to give it 5 stars until I came to close the app and found I couldn't; there is no 'exit button' within the app and the phones back button didn't work either(regardless of how many times I used it)
Useful to have, thank you, but will you be including the facility to log in using the phone fingerprint reader? Also, I cannot get my LastPass password manager to fill in the PASSWORD box (only) on the log in page.
Works Great. Just needs ability to track two addresses. (My own and parents)
brilliant app ! Gives you a lot more information than is available on your smart meter.
The app isn't bad for checking your energy usage, but you're not able to pay bills in the app. How do we pay then?
Really great app, easy to use and lovely UI. Thanks!
I am unable to log in to the app on my huawei p smart 2019 running android 9. It says I am a payg customer, but I am a credit customer now
What a rubbish app, come on Robin Hood energy its 2020!! Fed up of topping up online, no good if electricity has gone and the online topup doesn't work on 4G!!!!
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Error on trying to register, don't work.....
Does not work had to uninstall it
Easy to us
It's good to see RHE have created an app to make it more convenient to track your energy usage, bills + tariff over time BUT most of the text is practically impossible to read unless you have 20/20 vision (I'm on a Oneplus 6 - certainly not a small screen!) An option to increase the font size, or a realistic consideration for the range of customers using the app would be a vast improvement. Currently I'm unlikely to (be able to) use it.