RogerVoice Caption Calls

The answer button does not work on the pop up when using the phone, only when you go into the app and the it answers fine. Would like to add only specific contacts rather than letting app have access to all contacts.

It's fun learning to use it, very good. Love the larger text easy to read quickly. I would rate it four and half stars.

Good quality voice to text translation. Just need clear stepwise instructions on carrying operations like using the speaker phone.

Based in France - Customer Service hours is opposite that in North America. Any requests will not be dealt with until the next day. Extremely difficult to have a dialog with them as responses will come 24hrs later. Despite paying for several subscriptions, it never showed up in my app and they have not been able to fix it - I give up! Ideal for European use only.

Not free like other applications.. I like the easy connection once I get used to your app! Please let me have full access to your app 🙏.. I'm disabled deaf person which gets ssdi flat rate of about $800/month.... I don't have any extra money to pay for an app for only 1 hour at a time ... that's expensive 😕 😒 Please reconsider my request for free access or me paying $5... monthly for unlimited calls 📞? Ty very much 😊 in advance for your consideration and time for important calls!! Ty 💗

$30 a month is ridiculous. Everything they are using us free software. $30 a month I could buy a real hard of hearing device for phone calls. This app doesn't even allow you to modulate the coming voice. Just a cash grab. They try to tell you app to app calls are free but that is useless for 90% of calls.

I tried the app using introductory free credit to try out and it was great. I managed to make two calls using the free credit. Pleased with the app, I've decided to continue with the app and paid for a plan five days ago however I have not received any credits thus cannot make any calls. Reaching out to support a few times was met with total silence. It's a shame that a seemly good app didn't live up to expectations. Cancelling subscription and will be uninstalling. :-( Update: Got refunded.

Don't pay for this I have canceled it and still get charged I connect them and they say say connect Google store and still charged f this app if they can't manage their own app should not have it it is not worth it I give it no stars if I could

The idea and objetivo behind this app is great however there is much work to do with the transcripts specially in other laguanges.

Voice recognition isn't always great, but if one party can hear ok, it's actually still pretty good. Definitely faster than typing and I still get to hear the other person talk. Great service and I hope you keep it going. Definitely improves communication experience for deaf.

Really Great idea but needs improvement! It actually works quite well for the duration of the call, I use German and English, only problem is the transcript gets automatically deleted after ending the call which makes it somewhat pointless. Bit pricey :-(

Although I sometimes have trouble initializing the app. once it is up and running it generally works great. I did occasionally have sessions with no transcriptions but those are getting better. That being said, it is essentially the only way I can communicate with my 93 year old Dad and for that I am very grateful and why it earns 5 stars!

This is an extremely useful app to allow deaf or hear-impaired people to call to any kind of phone (or receive free calls from RogerVoice users) and then speaking normally and reading the live transcription of what the other person is saying! However, for elders it would be great to be able to DEACTIVATE in the SETUP the transcriptions for the OWN VOICE, because this only complicates and discourages using the app, without a clear advantage in most typical cases of use.

As a mute, I loved being able to make calls. The problem lies in the fact that I wasn't issued a phone number. Then, it took their customer service 2 days to respond to my initial query followed by an additional 6 days to actually address the issue. That is 8 days of not having the entire service. When they finally got back to me, the phone number did not work. It was not connected. In what way is an 8 day wait for basic customer service acceptable? The transcription was pretty good.

Right now it only works when calling out . It does not open when receiving a call. I can not hear on the phone that is why I installed this. I have gone into settings and gave all the permissions. I f I can get incoming to work. I will probably raise the rating.

I installed Rogervoice and tried it several times. It simply did not work anywhere close to satisfactorily. Signing up is easy. Canceling is damn near impossible. It took 3 days for their website messaging people to get back to me. Billing is extremely obscure and goes from PayPal to Google to Freedom to Rogervoice. It is very important for you to understand that you cannot cancel the service via the Rogervoice website. Let the buyer beware!!!

Expensive. Useless for calling businesses on occasion, unless one is happy paying three hundred a year. Royal rip off. In the US, phone systems for the deaf are subsidized by the federal government. In spite of the name, Rogervoice is a French system. I use InnoCaption which I can utilize to call anyone free of charge. I can even place a 911 call if I ever need to do that. An amazing thing since there are many thousands of different 911s across the US. InnoCaption has that problem resolved.

Just trying it out so far wonderful . I have ALS & am totally non-verbal except for grunts😏. This was s best so far. I try to work subscription for unlimited in my budget. I on $982.00/month income from social security disability. Thanks for making app!!!✌️

I'm deaf. Why should we have to pay a monthly subscription to even use it When we need to use it to make out going calls to make appointments? I rely on this kind of app to make appointments!!! Let alone we deaf people have to pay our own regular monthly cell phone bill and Roger voice wants more money to use their app. That's expensive! So no thanks!! I'm installing!!

That's sad some people believes that the developers should pay for the service instead, and they pull down the rating. The app is wonderful, thank you!

Excellent. Very helpful. But do get occasional people who hang up thinking I'm winding them up. Be good if there was a preset optional pre-recorded message to inform them a deaf person is calling and to have some patience. Thank you.

Here is the big issue. Taking advantage of people who are already going through difficulties and don't make a lot of money. Hard of hearing people like me should not have to pay to read captions. Plain and simple. This app seems easy to use but costs too much for calls from people who don't have the app. Very sad. Moving on.

Great app but very poor customer services. They take a long time to reply to a chat and don't even fix the issue. I got a RogerVoice number but calls to my number were not connecting and despite the numerous chat messages I left they didn't reply or resolve the issue so I'm uninstalling.

Party did not answer, but RV texted/ captioned the recorded message pretty fully and accurately, not perfect, but good enough. I'll have to try again when party is home.

This app has been a miracle as it has been difficult to use the local provider. The only thing I'm not clear about is how to select options if I'm calling an organization that answers with a voicemail and I need to choose an option. I'm not sure how to do that. Currently I just wait until I get through to someone. Otherwise this is great.

This is a good app for what its meant to do. Just speak clear and normal pace. It takes some testing to get used to .. and you need to ask others to try not speak too quick .. once you do that, its really good .. and can only improve with time and use .. I love it ..

Worst Customer service EVER. My sons line has been down for 5 days now. No number to call for help and CS replies with a question once every 24 hours and only answers messages in the middle of the night. Answer is "please be patient". Meanwhile he cannot receive any calls on his phone and no one can even leave a voice-mail because the message they get is that the phone number has been disconnected.