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RPUConnect

Our RPUConnect App is a full featured application aimed at enhancing the customer experience by offering a rich set of functionalities. Customers can now view and pay their bill, monitor usage, update customer info and much more from the convenience of a single application.

Features available to RPU customers include:
- View and Update Account Information
- View and Pay Bills
- Enroll in Auto Pay and Paperless Billing
- View Bills and Transaction History
- View Usage Information
- Communicate with RPU and view important notifications
- View Electric Vehicle charging locations

Category : Business

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Reviews (26)

Al. K. Apr 6, 2022     

Great app to view and pay bill. The Autopay function and adding payment methods are a bit hidden in a bottom menu bar. There are two menu bars, one at the top and one at the bottom, and I don't understand why. The Autopay and payment method functionality should be all in the "Billing" screen. Moreover, the Efficiency screen lists rebates externally and you cannot access them via the app. Two different design layouts is confusing as well. Home screen has different design than the rest of the app.

Ros. Apr 11, 2021     

I am unable to change my billing address and/or remove an old address. I have tried to set up "auto pay" but it never sticks, resulting in a large late bill. Also unable to set up "even pay" and/or contact someone from app to resolve these above issues

Daw. F. Feb 21, 2021     

Absolutely terrible. Ive enrolled in Auto pay 3 seperste times over the past year (even got the confirmation email) come to find out it doesn't go through and I have a past due balance. Fix your system! This is unacceptable.

Jen. H. Mar 3, 2022     

"Contact to Administrator" is the error message I receive evertime I open the app. Uninstalling and re-installing do not fix the issue. Please fix this problem. I cannot locate an administrator for assistance. Unable to contact anyone to resolve this issue.

Rob. R. Mar 12, 2021     

It works. Being very insistent on rating their was a pain. Marked down for that. Doesn't show use vs same month last year. Sometimes won't show bill. If they don't stop insisting on a review after I already did, I'll mark them down again.

Aar. H. Nov 29, 2021     

I can pay my bill, but it no longer remembers payment information, and I constantly get annoying pop-ups. The app used to work OK, but now it's terrible.

J. W. Oct 5, 2021     

Technically works, but features like autopay and remembered payment methods do not. Also bizarrely insistent on rating so I'm being brutally honest. Less than impressed.

Jil. H. Jun 4, 2021     

They don't respond to their messages in the app. It indicates you will get a response within 2 business days but that does not happen.

Ric. H. Feb 25, 2022     

Love the app. Makes Bill paying easy and isnt a drain on the phone.

Lev. A. Feb 3, 2022     

Very convenient to make monthly payments.

Ste. R. Jan 8, 2022     

Easy to navigate once familiar with the app.

Dav. K. Nov 5, 2020     

It keeps making me try to review it. I'm giving it 1 star because the only options are "rate now" and "remind me later." You can't just click out of it.

Ash. L. Jan 13, 2021     

Easy to use. I like the fact that they allow for bill payments on their application

Tay. B. Feb 1, 2021     

Easy to use. Great way to track you utility usage.

Jam. S. Jan 25, 2021     

Pretty good. Always room for improvement, but does everything I need.

Ahm. T. Nov 29, 2020     

Pretty basic because nothing works except for Bill payment

Mar. S. Aug 31, 2020     

Informative and easy to use.

Rya. M. Jul 22, 2020     

View bill does not work (nothing displays)

Tia. F. Apr 10, 2021     

Makes you rate it with no other options

Car. S. Apr 4, 2021     

Works very well I'm happy with it

Tam. R. Aug 1, 2021     

Love it now that I have everything set up!

And. L. Apr 28, 2021     

The app works great.

Den. H. Nov 28, 2021     

Easy to use

Eva. D. Dec 16, 2020     

Easy to use.

Bre. V. Nov 22, 2020     

I love it..

T-Y. B. Dec 5, 2021     

It works