RTOWN Loyalty Cards
Customers claim rewards in restaurants, beauty & hair salons, nightclubs, dry cleaners, car washes, shops, golf courses, food outlets, bakeries and the list goes on!
RTOWN’s mobile loyalty app is used by local businesses in Vancouver, Whistler, Tri Cities and Kamloops. We are adding more local businesses daily.
Category : Lifestyle
Reviews (10)
I'm a typical millennial, I would consider myself good with technology and pick up new technology quickly. As a millennial, we generally want things to be quick and simple. Easy to use UI. However with this app, it doesn't really suit the target market of consumers that use smartphone for ease of convenience. Problem: The opening screen of the app after installation, has no "get started here" or "register here" page. There's not even a "register now" on the login page, or the RTown website.
Used to work on htc one, but now it does not work. So crappy app, cant even edit info. Dunno why ubc is supporting this.
Needs at least some sort of reward redemption history. I had a restaurant redeem a reward on my phone right in front of me and then refuse to give me the free pizza after the reward had disappeared from the app.
..and design the app to look like 2010 Android? No thanks. Have a look at Material Design and then come back.
New version is Amazing!
Used it at UBC and both places could not stamp me. They tried multiple times and at the end the cashiers and managers just gave up. The staff looked frustrated and unfazed-confirmig that this was the first time that this system has failed. Not ideal for busy stores because the staff would need to spend additional time to resolve the issue.
Worked a year ago (but always a struggle) but hasn't worked in months now. The app hangs indefinitely, or if it opens it just never registers the merchant's stamp. Merchant is complaining too, and has switched back to using paper loyalty cards. Yes, paper.
My Batista spends 4 minutes in the morning trying to get the key to work on my phone. Useless and a waste of Time.
This never loads when I need it.. IMO this requires a full re-design on the GUI and backend.
I have now lost 2 rewards in this app I went to use it today and I had a 10.00 gc. App said I needed to log in so I dis once I did my reward was gone. First time was when app updated it ereased my login and when I logged back in the reward was gone. This is starting to be annoying I spend food money and save my rewards and it gone you guys need to fix these stupid glitches. I makes a person feel like a fool at a check out.